Hotel Stay at The Westin Tampa Waterside, FL. Experience luxury, relaxation, and stunning views. Book now!

Polite, Prompt, and Professional Service Very pleasant experience during our 3 night stay. The location is beautiful with lots of restaurants within walking distance and the Tampa boardwalk just across the bridge (also pedestrian friendly). The service was top notch. We had to call room service several times, and everyone was prompt and professional. The valet service (required to stay at the hotel) was also very easy, prompt, and professional again. I wish I could remember any of the people's names, but overall they ALL made for a great experience

Frequent Traveler Lovely hotel, friendly staff, excellent location! Very convenient to excellent dining options and fantastic view!Will definitely stay again!

great experience Very Pleasant staff. CLean and comfortable. I was very please with the hotel. The dinner for our event was a bit on the expensive side.

One of the worst stays I’ve had in a while To anyone considering booking, this hotel is a disappointment to the “Westin” brand name. For a chain that prides itself on affordable luxury, I was horrified after my stay here. When I first arrived, the front desk staff was extremely kind during the check in process, and they even gave me a free upgrade and a drink at the bar for a minor inconvenience. Naively believing that this would be the service I received all weekend, I excitedly headed up to my room, which had an incredible view of the skyline. However, the excitement stopped there. The first thing I did was go to the hotel pool, which is a hop, skip and a joke to get to. You could smell the mold and see the brown stains on the third floor while you walked to the pool, which should be considered a health hazard by Hillsborough County. The pooldeck itself was nice, however the pool bar was only open during certain hours during the weekend, which I found quite strange. During the entirety of my stay, the staff members ranged from unhelpful to just plain rude, with the exception being the woman who helped me during check-in and check out. Most of the staff was unaware of the hotel’s own policies, and trying to get any help or information was a complex mess. Trying to get anything other than alcohol after 10pm was an uphill battle, and the kitchen staff was extremely rude and refused to serve me food after I disclosed my severe peanut allergy to them, citing that “all their ingredients may contain peanuts” and there was nothing they could do to reasonably accommodate my allergy, a clear violation of the Americans with Disabilities Act. Furthermore, one elevator was working most of the stay, which was a gross inconvenience to wait for. All of the stairs were marked as “fire exits,” however none of the stairs were ACTUALLY alarmed. One of the “fire exits” was jammed open, and when asking the staff about this, they were careless and reiterated that all the doors were “fire exits.” There were many memorable incidents with the staff, but the most egregious was trying to receive proper custodial services. On the second day of my stay, the housekeeping staff did not show up until I specifically requested them to, as if housekeeping had skipped my room entirely. However, this ignorance pales in comparison to the abomination that was trying to get a toilet cleaned. It took 3 calls to the front desk to properly communicate to the staff that my toilet needed to be cleaned, and upon the third attempt, the staff member showed up with a yellow rag and spray instead of a toilet brush. The custodian claimed that there was no toilet brush in the hotel, which I later discovered was not true, and it appears she wasn't provided with one by custodial management. Once completed, the soiled rag was then thrown across my room and sat outside the door until the staff member was finished. This incident was not only a reflection on the carelessness of the custodial staff, but also a reflection on the poor management of the hotel, as they could not provide a toilet brush for their colleague. Having to sit with a soiled toilet for 7 hours in my room and then watching a custodial staff member clean the toilet with their hands is degrading to both guests and staff. As a loyal Marriott Bonvoy member, the treatment and service I received at this hotel is a shame to the Westin brand name, and to the Marriott family of brands. I strongly discourage booking at this location until issues of cleanliness, poor management and staff training are thoroughly addressed.

Great experience! I stayed at the Westin Tampa Waterside for one night to attend a conference. It was very clean, excellent views, safe, and located in a great spot to walk around to multiple food / bars.