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Timber Ridge Lodge & Waterpark - Lake Geneva, WI

Stay with Water-Park Passes at Timber Ridge Lodge & Waterpark in Lake Geneva, WI

The Fine Print

  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check in
  • 4 day cancellation notice required prior to check-in or reservation is non-refundable
  • Must be 21 or older to check in
  • Credit card required at check-in
  • 8.5% tax and $15 resort fee per day not included, added at purchase
  • See the rules that apply to all deals.

Questions and Answers 38 questions

Commonly Asked Questions

Q:

does a child under two require a water park pass?

Lisa K.  asked on  Jan 15, 2013

A:

A waterpark pass will be required for everyone ages 1 year and above.

George  from  Groupon  replied on  Jan 16, 2013

Q:

May additional water passes be purchased?

sally o.  asked on  Jan 16, 2013

A:

Guests can add waterpark passes for up to 4 outside guests for an additional $21 for each pass.

George  from  Groupon  replied on  Jan 16, 2013

More Questions and Answers

Q:

Does your water park have an area for toddlers? We have a 2 and a half year old and wanted to know if there are areas for her to play in.

Timothy A.  asked on  Jan 24, 2013

A:

Yes, you can find more information on the water park Here

John  from  Groupon  replied on  Jan 25, 2013

Q:

Do we recieve the water paark passes for each night that we spend. If I book three nights do I get passes for the whole time we are there?

Julie L.  asked on  Jan 25, 2013

A:

Yes, water park passes are included for each night purchased. Number of passes per day depends on option purchased. Thanks!

Shannon W.  from  Groupon  replied on  Jan 25, 2013

Q:

Is the $15 fee per night for each guest or each room?

Tracy M.  asked on  Jan 21, 2013

A:

That $15 resort is charged per night. This information is available in the "Fine Print & Details" section of the deal page. To find this, click the "Fine Print and Details" tab, just under the photo. This section will include restrictions and additional information you'll need for your Groupon.

John  from  Groupon  replied on  Jan 24, 2013

Q:

I need 2 rooms for the same date, can i book and purchase 2 groupons?

Bonilyn G.  asked on  Jan 16, 2013

A:

Yes, you'll be able to book as many nights as you need.

John  from  Groupon  replied on  Jan 22, 2013

Q:

I went under two days ago and saw the price of $99 p/night and had to check with my spouse. I went back on yesterday and the price is up to $119 p/night. I want to know how is this possible as I don't see anywhere it indicating that the price would change (increase). The promotion still comes up $99 p/night; until you click on the deal and then it shows $119 p/night. There are still 3 days left or so and the deal should be for $99. Someone please assist me on understanding this? I'd like to purchase for two nights but obviously at the $99 as it states.

Shawn S.  asked on  Jan 20, 2013

A:

Very sorry for the confusion. When this deal was initially offered we had nights available for as low as $99 a night. Unfortunately, those $99 a night rooms have sold out. The lowest possible price for an available room is now $119.

John  from  Groupon  replied on  Jan 21, 2013

Q:

Why can I not get the $99 rate anymore, but the groupon deal is good for 9 days? Why did the "lowest price" change from $99 to $119?

Erin H.  asked on  Jan 20, 2013

A:

Unfortunately, those $99 a night rooms have sold out. The lowest possible price for an available room is now $119.

John  from  Groupon  replied on  Jan 21, 2013

Q:

I was looking at this yesterday for March and it said $99, today when I was going to book it, it now says $119. What happened? Can I still book for $99?

Linda M.  asked on  Jan 20, 2013

A:

Sorry for the confusion. This deal is available from $119 a night at the lowest. Not all nights will show this price, as some dates will sell out and other nights are more expensive. You can preview the price of any night by hovering your mouse over the date.

John  from  Groupon  replied on  Jan 21, 2013

Q:

Im interested in coming but I dont get paid until the 31st of this month and so I wanted to book a night for the 99.00 price in march 14 for four people or the two rooms, please dont change the price. thanks I wish I could I add it to my credit card but at this time I cant until I get paid. thanks again LS

Linda S.  asked on  Jan 19, 2013

A:

I apologize for any inconvenience. We are not able to take partial payments.

Annette B.  from  Self  replied on  Jan 19, 2013

Q:

I see that a 4 day notice for cancellation is required for refund. What is the policy on just rescheduling for a different available date?

Deanna  asked on  Jan 17, 2013

A:

After you purchase you'll be able to cancel your reservation as long as you do so at least 4 days prior to your check-in time. Once canceled your reservation can not be rescheduled.

John  from  Groupon  replied on  Jan 18, 2013

Q:

I didn't see an expiration on this groupon. When does it expire?

Stephanie  asked on  Jan 18, 2013

A:

Since you'll be purchasing for a specific date, your Groupon will technically not expire until that date has passed.

John  from  Groupon  replied on  Jan 18, 2013

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