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Tuscana Resort - Champions Gate, FL

Stay at Tuscana Resort in Greater Orlando

The Fine Print

  • Valid only for night(s) purchased
  • 15-day cancellation notice required prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • No refunds will be processed by Groupon after check in
  • Must be 21+ to check in and drink alcohol
  • Traveler name must match ID at time of check-in
  • Not valid with reward points
  • Buy property protection plan for $39 or $300 CC deposit req'd, due at check-in
  • 1-time cleaning fee for stays less than 5 nights: $37.45 for 2-bedroom, $48.15 for 3-bedroom
  • 13% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 28 questions

Q:

If the reservation is cancelled 15 days prior to check in, how long will it take to be refunded the prepayment?

R S.  asked on  Apr 8, 2013

A:

Please contact Groupon Customer Support to assist you with your query at 1 (888) 375-5777. Thank you! :)

Linda R.  from  Merchant  replied on  Apr 8, 2013

Q:

How many bathroom does a 3 bedroom condo have?

Florence S.  asked on  Apr 5, 2013

A:

2 bathrooms, its the same amount for all our 2 bedrooms and 3 bedrooms apartments;

Linda R.  from  Merchant  replied on  Apr 8, 2013

Q:

(Buy property protection plan for $39 or $300 CC deposit req'd, due at check-in) Is the protection plan required, is it a one time fee? Can a debit card be used at check in for it and any other fees? Will a crib or pack and play be provided for an infant at no cost? How far away is it from Magic & Animal Kingdom?

Simone D.  asked on  Apr 5, 2013

A:

Hi, its required that you choose between buying the Property Protection Plan of $39 which its not refundable or, doing a $300 authorization hold with your credit card which is released/refunded once you leave property and there are no damages. You will be asked to choose either one when registering for each reservation you might have. If you use a debit card for the authorization hold, it will take longer for funds to be available to you, it can take up to 7 days before it reflects on your bank account. You can also use a debit card to pay any other fees if applicable. There's a $5/night + tax charge for a crib. We are located about 5 minutes from Disney's main entrance; it will probably take you another 10 minutes to get to Magic Kingdom or about another 15 minutes to Animal Kingdom.

Linda R.  from  Merchant  replied on  Apr 8, 2013

Q:

If we have 8 people, can we rent a 2-bedroom? (There are four small kids, and they're not likely to use a third bedroom.)

Rebecca S.  asked on  Apr 6, 2013

A:

unfortunately no, as per fire code only up to 6 people are allowed to sleep in a 2 bedrooms apartment no matter their ages.

Linda R.  from  Merchant  replied on  Apr 8, 2013

Q:

Can I book thru Groupon for Dec. 21th thru Dec. 28th, 2013?

Beatrice H.  asked on  Apr 4, 2013

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page.

Benjamin V.  from  Groupon  replied on  Apr 4, 2013

Q:

is full refund given if canceled at least 15-days prior?

Michelle H.  asked on  Apr 3, 2013

A:

if cancelled 15 days prior to check-in it is fully refundable

Linda R.  from  Merchant  replied on  Apr 3, 2013

Q:

Is there a shuttle to take you to the theme park? And how far away is Universal Studios? Thanks

Rebecca l.  asked on  Mar 30, 2013

A:

We do not have shuttle service from/to airport or theme parks as most of our guests rent a car or use local cab services. We are about 15-20 minutes from Universal Studios depending on traffic.

Linda R.  from  Merchant  replied on  Apr 1, 2013

Q:

Is there a shuttle to take you to and from theme parks? And how far is it to Universal Studios?

Rebecca l.  asked on  Mar 30, 2013

A:

We do not have shuttle service from/to airport or theme parks as most of our guests rent a car or use local cab services. We are about 15-20 minutes from Universal Studios depending on traffic.

Linda R.  from  Merchant  replied on  Apr 1, 2013

Q:

We are thinking of coming for a few nights to celebrate my 2yr old's birthday. Would a few family and friends be able to join us at the pool?

Rick S.  asked on  Mar 29, 2013

A:

Yes, this will be allowed. Be sure to mention your guests to the front desk.

John  from  Groupon  replied on  Mar 29, 2013

Q:

Is there internet/wifi available in the rooms or at the tavern?

Cory S.  asked on  Mar 26, 2013

A:

There's free wi-fi by the pool where The Tavern is and the club house; there's free high-speed internet in the units (the phone cable needs to be plug into your computer) If you will like to rent a router to have wireless internet in the unit there's a fee of $10 + tax / week.

Linda R.  from  Merchant  replied on  Mar 26, 2013

A:

Is he plug in internet in the room, free?

Annabelle L.  from  Self  replied on  Mar 26, 2013

A:

Free wired internet is included.

John  from  Groupon  replied on  Mar 29, 2013

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