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Pacific Coast Adults-Only Inn - San Jose

Stay at Ventana Inn & Spa in Big Sur, CA

The Fine Print

Questions and Answers 11 questions

Q:

What are the bathrooms for the Ventana suite like? I called the front desk and the girl told me that there is no way of knowing when I book if I have the separate shower and bath in my room. Part of the reason I'm booking is so I have a separate bath tub. is there really nothing I can do to ensure that I get a room that I want?

Iris m.  asked on  Mar 13, 2013

A:

If you have a specific request for your room, contact them directly after you've made your booking.

Benjamin V.  from  Groupon  replied on  Mar 15, 2013

Q:

Hello! Is this only for dates in march and April 2013? Many many thanks!

Melissa G.  asked on  Mar 8, 2013

A:

This deal is only valid for dates in March and April.

Benjamin V.  from  Groupon  replied on  Mar 8, 2013

Q:

I have book a night for sat 9 by Groupon. Do I need to contact you or just show up with our groupon deal? Sincerely, Annie

Annie O.  asked on  Mar 7, 2013

A:

Once you're booked with us, you're all set! Contact them directly if you have any special requests.

Benjamin V.  from  Groupon  replied on  Mar 7, 2013

Q:

Is the tax charged on the Groupon rate or the retail rate?

Stuart Z.  asked on  Mar 5, 2013

A:

The tax is charged on the Groupon amount.

Benjamin V.  from  Groupon  replied on  Mar 7, 2013

Q:

Is this deal going to be available May 17-19? Thanks Rick

Rick C.  asked on  Mar 6, 2013

A:

This deal is not valid for May check in.

Benjamin V.  from  Groupon  replied on  Mar 6, 2013

Q:

what are the check in and check out times?

Debra N.  asked on  Mar 6, 2013

A:

Check in is at 4 pm and out at 1 pm.

Benjamin V.  from  Groupon  replied on  Mar 6, 2013

Q:

Will the amount for the groupon be charged when i purchase the groupon or when i check in for the hotel stay

Christian B.  asked on  Mar 6, 2013

A:

The amount will be charged when you book with us.

Benjamin V.  from  Groupon  replied on  Mar 6, 2013

Q:

What is the expiration date of this Groupon offer? 1 year from purchase?

lilly  asked on  Mar 6, 2013

A:

When you book for this deal you're selecting the nights you're staying. Your booking will only be valid for those nights.

Benjamin V.  from  Groupon  replied on  Mar 6, 2013

A:

When you book for this deal you're selecting the nights you're staying. Your booking will only be valid for those nights.

Benjamin V.  from  Groupon  replied on  Mar 6, 2013

Q:

Are babies allowed?

C b.  asked on  Mar 5, 2013

A:

You have to be 18 or older to stay.

Benjamin V.  from  Groupon  replied on  Mar 6, 2013

Q:

Is breakfast included?

R R.  asked on  Mar 5, 2013

A:

Yes, it is!

Benjamin V.  from  Groupon  replied on  Mar 6, 2013

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