Hotel Stay with Optional All-Inclusive Package at Villa del Palmar Cancun in Mexico
Villa del Palmar Cancún Luxury Resort & Spa
4.4
4.4
Sunbathe on the beach or a poolside Bali bed at this four-star resort with five swimming pools and a spa; select options are all-inclusive
What You Get
-
Stay for two in a deluxe room or one-bedroom suite
-
Select options are all-inclusive
Included in all-inclusive options:
- All buffets, a la carte meals, and snacks
- Unlimited vodka, whiskey, tequila, house brands, chilled juices, mineral waters, soft drinks, national beer, and house wine by the glass
- In-room minibar restocked once daily with soft drinks and beer
- Basic WiFi access
- Daily activities and nightly entertainment
- Nonmotorized watersports
- Kids club
- All gratuities
Shuttle Service
- Cancun International Airport (additional charges apply; contact hotel for reservations at least 72-hours prior to arrival)
You're viewing a property from our Premium Collection, a selection of top properties that are guaranteed to have a rating of 4 stars or higher.
Property at a Glance: Villa del Palmar Cancún Luxury Resort & Spa
If beachfront Five-Star Villa del Palmar's stretch of soft, white sand seems too far to walk to (it isn't), you can choose to just sink into the Bali beds that surround the resort's infinity pool. It's just one of five pools, among them a splash pad and kiddie pool. During your stay, you can also hit the gourmet restaurants peppered throughout the Maya-inspired property's thatched-roof cabanas and swaying palm trees.
- Eat your fill of a steakhouse, Italian, Mexican, and Asian cuisines at the four gourmet restaurants. You can also dine poolside at the outdoor bar and grill.
- Hit the water: Go stand-up paddleboarding, kayaking, and snorkeling.
- Your home away from home: Rooms come with private balconies and contemporary Caribbean decor. Each suite is also outfitted with a full-size kitchen (complete with stainless-steel dishwasher), dining room, washer/dryer, and jetted tub.
- Soothe sun-damaged skin with a soothing hyaluronic-acid-and-chamomile body wrap or Mayan-inspired facial in the spa's open-air treatment room. Before and after your service, relax in the hot tub, steam room, and Swiss showers (additional fees for spa services).
- Recent awards: This hotel was awarded a 2020 TripAdvisor Certificate of Excellence and an AAA Four Diamond Award.
Cancún: Cool White Sands and Mayan Relics
Located on a barrier island shaped like the number seven, Cancún's Hotel Zone juts into the Caribbean Sea at the northeast tip of Mexico's Yucatán Peninsula. With the sea on one side and freshwater lagoons on the other, it's a popular spot for sailing and snorkeling. Although the beaches and barrier reefs are a major draw, the geography is equally enticing further inland, where you can dive into an underground river or take a speedboat through a mangrove jungle.
The stone columns of El Rey Ruins, an ancient Mayan site dating back to the second and third centuries BCE, lie within the city’s Hotel Zone. Believed to be a royal burial ground, the archaeological site is also home to wild iguanas that lounge in the sun.
###Frequently Asked Questions1. What is the best way to travel to the hotel from the airport? The property is about 30 minutes (27.7 km) from Cancun International Airport (CUN). Round-trip airport transfers can be arranged for an additional fee, click here for details. Reservations are required at least 72-hours prior to arrival.
2. Is there an additional occupancy fee, or do I have to make another purchase? The deal covers two guests. Please contact the property for additional occupancy restrictions and fees.
3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.
4. Which activities and amenities are included in the resort credits? Resort credits are not included with this deal.
5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here or call (877) 845-3795.
Other Details
Room Details
Deluxe Room
- One king bed or two queen beds
- Standard occupancy: 2
- Maximum occupancy: 2 (king bed), 3 (queen beds)
- Adding occupants above standard: contact property for pricing and details.
One-Bedroom Suite
- One king bed and one murphy bed
- Standard occupancy: 2
- Maximum occupancy: 4
- Adding occupants above standard: contact property for pricing and details.
Hotel Policies
- Check in: 3 p.m.
- Check out: 12 p.m.
- Parking: complimentary
- Smoking policy: no smoking inside the property.
- Pet policy: pets are not allowed inside the property.
- Accessibility: please contact property for handicap accessibility requests or options.
- Room upgrades: upgrades may be available during booking or at check-in for an additional cost.
Amenities
- Beachfront property
- Multiple restaurants and bars
- Five pools
- Kids' club
- Beach and pool games
- Spanish, dance, and cooking classes
- Spa
- WiFi access
- Watersports
- Fitness center with classes
- Nightly entertainment
- Shuttle
- Complimentary parking
- Aqua park
Traveler's Tips
- A passport is required for all travel outside the U.S.
- Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
- Before international travel, always check the State Department’s website for important info on the destination and its entry/exit requirements.
Getting There
- Nearest airport: Cancun International Airport (CUN; 20 miles)
- Shuttle service: airport pickup services available, please contact the property for more details
Need To Know Info
- 14-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
- No-shows will be charged total Groupon rate
- Traveler name must match ID at time of check-in
- No refunds will be processed by Groupon after check-in
- Must be 18+ to check in
- Credit card required at check-in
- Must present valid US or Canadian ID at check-in
- All prices and charges listed in US Dollars
- Purchases are in US Dollars
- Foreign exchange fee may apply
- MEX$27 nightly eco-tax per room paid at check-in
- MEX$224 VisiTax per traveler payable via http://visitax.gob.mx
- Airfare not included
- Rates may vary by date and are subject to availability
- Dates cannot be changed once booked; valid only for night(s) purchased
- Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
- Total price is inclusive of all taxes and fees.
- Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
- Learn about Strike-Through Pricing and Savings
About Villa del Palmar Cancún Luxury Resort & Spa
Customer Reviews
Reviewed on
Luisa
3 ratings|1 review
The hotel was great! Service was amazing! We will be going back with our daughter
Kim
Top reviewer
Helpful reviewer
27 ratings|18 reviews
Villa Del Palmar gets everything right!
From the one bedroom suite, 2 bathrooms, toiletries, servicing of the room, quick responses, communication, beach view, heated pool, food, and all inclusive!
Groupon, on the other hand, did not get everything right! Prior to traveling, Groupon assured me in an email that I had reserved a king bed and oceanview room! After several emails between me and Groupon, and the hotel, I only had a deluxe garden view room, and Groupon would not fulfill their word! Interestingly, I met another family that had THE EXACT SAME PROBLEM WITH GROUPON saying one thing and providing another!
I have never had a problem with Groupon prior to this and have always spoken highly about their products, especially international travel! So I am very disappointed in Groupon this time!
Fortunately, the hotel, itself, assisted me in getting a one bed suite, with a king bed and an oceanview ! Luis was the best in helping with that!
Nancy
Top reviewer
17 ratings|9 reviews
Excellent time!!
Reviewed on
387ginan
|1 review
Hard working and genuine staff keep the resort 5 stars The facilities and rooms are wonderful! It’s housekeeping staff that make each stay exceptional. Particularly Christian Caamal, who we have personally requested on each of our visits. This young man has all the qualities of an exceptional human being and goes above and beyond when cleaning our suite. It’s truly something when you want to come back to a resort because of the one person who is so genuine and so caring in what he does. Thank you Christian _
chinezek
|1 review
Villa del Palmar – Worst Resort travelling experience (Long Read) My friends and I had booked and all-inclusive stay in Villa Del Palmar for a birthday celebration from April 5-9, 2025. We were very excited about the visit and looked forward to a rewarding time. As part of our booking, we paid for some concierge services like transportation (from and to the airport), cake and ballon decoration through a staff named Erick Elizondo.
A few of us arrived early on our check-in day and were approached by a staff member named Ena to be part of some marketing presentation and the single friend in our midst was given some voucher card which they claimed was free and gave us discounts on certain services and tours at the resort. Ena also mentioned that their participation at the presentation came with a free breakfast at their sister resort where this marketing was to take place.
The next morning, we arrived at the reception and Ena took us to their sister resort for this ‘marketing’ presentation. They started asking us a lot of data privacy questions and kept inquiring if we had a credit card on us. Time was far spent waiting for this presentation and we got impatient as we were hungry and asked if we could go back to our resort for breakfast and then come back for the presentation. They tried to convince us to wait and then allowed us have the breakfast we were promised at the sister resort. After breakfast we went back to inquire about the presentation and were taking round by some rep to view rooms for some sort of time share program (Even though they claimed that wasn’t what it was). After the marketing bit, we were taken to a pool office where some sort of intense marketing was going on. After trying to sell us the time share program and we declined the sale, they became unfriendly in their treatment towards us.
The food wasn’t consistently nice in all restaurants, sometimes it had a stale taste. On the day of Check out they made us miss our transportation as they included things we had paid for in our check out bill and whilst we were trying to sort this, our paid transportation left without telling us and the concierge who took our luggage out watched the driver leave. We had to pay for another transportation to the airport.
We had an outstanding bill of 36usd which we paid in cash at the reception to Mr. Isidro(The receptionist). However, one of us was leaving later and when she checked out, she was made to pay the 36 usd again. We sent an email to Suprecepcion@villagroupcancun.com as that was what we were told to do and attached both receipts but never got a response or a refund.
It was a very bad experience for us at Villa Del Palmar and we don’t recommend them, nor would we stay again.
C2459BJelizabetha
|1 review
Joyous Family Vacation 2025 Our trip was absolutely amazing! We stayed in a 3bedroom oceanfront room with 8 of us. It was the perfect space for us! Our in laws had their own space, my husband and I had our own space and the children had their own space yet we could all hang out in the huge open living room/kitchen/dining space. The Balcony and ocean views were breathtaking! Our room category put us in the elite program with a Butler! Wow wow wow - I don’t think I can vacation without this perk.
Our incredible butlers- Yosel and Pavel were amazing! We didn’t want for anything - they made sure we had our favorite drinks in the room, dinner reservations set, special breakfast accommodations before an early excursion and departure and more! They always checked in to see if there was anything we needed or that they could do for us. We were spoiled beyond belief when one of the head chefs and her team made us a 4 course meal in our room. The team that night was Susana- Chef, Oscar- Mesero, Sunami -Cocinera, Esmeralda - Supervisor) I would highly recommend that bonus!
The entire resort was beautifully maintained and clean. The cleanliness of our room was much appreciated! Our room was cleaned and tidied up twice a day. I definitely felt comfortable.
The elite pool was such a retreat! Jared was so accommodating each day making sure our cabanas were ready for us to enjoy everyday! David made sure we had all the poolside drinks and snacks we could want.
Our favorite spots to eat were the Italian restaurant Davinos with a fantastic server Sergio and Caprichos for breakfast with an attentive server Jorge!
It was so hard to come back home after such an incredible trip. We recommend this place to everyone and we will definitely have it at the top of our list of places to return to!
Thank you to EVERYONE at Villa del Palmar Cancun for making this vacation one to remember forever!