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All-Inclusive Bahamas Resort - Miami

All-Inclusive Beachfront Resort in the Bahamas

The Fine Print

Questions and Answers 72 questions

Commonly Asked Questions

Q:

Is there any possibility for 2 adults and 3 children to stay in one room.

Beth B.  asked on  Mar 12, 2013

A:

Hi Bill thak you for your email. Max occupancy is 4 people per room. You will need to purchase another groupon voucher if thereis mor than 4 people in the room.

Gilda N.  from  Merchant  replied on  Mar 12, 2013

Q:

If i have two adults and two children under 12 would I buy one groupon or two?

Jeff G.  asked on  Mar 12, 2013

A:

Hi Jeff, Thank you for your email. Max occupancy per room is 4 people. So two adults with two children under 12 years old. One groupon pruchased is fine.

Gilda N.  from  Merchant  replied on  Mar 12, 2013

Q:

Does this include airfare??

Helen C.  asked on  Mar 12, 2013

A:

This Groupon price does not include airfare.

John  from  Groupon  replied on  Mar 12, 2013

Q:

How can I use this deal with 2 adults and 2 children ages 14 and 16?

christine y.  asked on  Mar 12, 2013

A:

Very sorry for the confusion. Adding occupants above their standard is no charge for guests 12 or younger; $75 per night for each additional guest 13 or older. This information is available in the "Fine Print & Details" section of the deal page. To find this, click the "Fine Print and Details" tab, just under the photo. This section will include restrictions and additional information you'll need for your Groupon.

John  from  Groupon  replied on  Mar 14, 2013

Q:

do you need a passport to go to the bahamas?

Cheryl K.  asked on  Mar 13, 2013

A:

Morning Cheryl, Thank you for your request. Yes you will need a passport to be able to get into Bahamas.

Gilda N.  from  Merchant  replied on  Mar 14, 2013

More Questions and Answers

Q:

We are looking to travel via boat. Is there a place on site to keep our boat during our stay?

Brittany W.  asked on  Mar 30, 2013

A:

They do not have a marina at the hotel, but there is one located about 5 minutes away.

Megan G.  from  Groupon  replied on  Apr 2, 2013

Q:

On the fine print under Traveler's Tips it states: "While most services and activities are included, there are additional fees for WiFi, excursions, and upgraded cuisine and beverages" What exactly is considered upgraded cuisine and beverages? And are excursions considered trips going in to the city/away from the resort or are there excursions available at the resort that cost extra?

Nikki S.  asked on  Mar 28, 2013

A:

You can view excursions here under the "Sports and Entertainment" section. Their 3 onsite restaurants have specialty menus that you can order from for an additional fee. Items like champagne and lobster for example.

Megan G.  from  Groupon  replied on  Apr 2, 2013

Q:

What are the required travel dates for this deal?

Rachel M.  asked on  Mar 28, 2013

A:

You can check availability by looking at the calendar listed on the deal page. If a date is blue, it is available.

Megan G.  from  Groupon  replied on  Apr 2, 2013

Q:

Could you please define what "All Inclusive" covers in this package?

Andrew H.  asked on  Mar 28, 2013

A:

All-inclusive package includes:

All snacks, meals, and alcoholic and nonalcoholic drinks
Complimentary use of kayaks, small sailboats, windsurfers, and snorkeling gear
Bicycle rental
Access to archery, tennis, ping-pong, and water polo
Taxes and fees

Megan G.  from  Groupon  replied on  Apr 2, 2013

Q:

The deal says that alcohol is included in the all inclusive price. Is there a limit on the amount of alcoholic drinks an adult can have?

Adair W.  asked on  Mar 28, 2013

A:

No, there is no limit on alcohol.

Megan G.  from  Groupon  replied on  Apr 2, 2013

Q:

Can you request an OCEAN-VIEW room? Either a Flora or Vista room?

Reginald J.  asked on  Mar 27, 2013

A:

This Groupon is valid for their Ocean-View room.

Megan G.  from  Groupon  replied on  Mar 27, 2013

Q:

If you have a disability that limits your walking distance can a request for a room closer to the water be requested?

Kathleen M.  asked on  Mar 27, 2013

A:

Handicap-accessible rooms are available upon request by calling the property.

Megan G.  from  Groupon  replied on  Mar 27, 2013

Q:

Ok so if the price is $195 per room per night and the room would be filled with 4 adults, there would be an added $150 charge per night for the adults? Also does each person in the room get an all-inclusive bracelet? Or only one bracelet per room?

Stacy W.  asked on  Mar 26, 2013

A:

Yes, it would be an additional $150 charge for the 2 additional adults. Yes, each person would be included in the all inclusive package.

Megan G.  from  Groupon  replied on  Mar 27, 2013

Q:

What time is the check in and check out of the hotel? and which airport is nearest to the hotel? i have 2 kids, one 12 and one 13, do the 13 years old child can pay as 12 years or will pay more? or can i exchange one kid to one adult, how much i will pay for this exchange?

Monica C.  asked on  Mar 26, 2013

A:

Check in is 3 p.m. and check out: 11 a.m. They are located about 9 miles (14 km) from Grand Bahama International Airport (FPO). The 13 year old will count as a second adult.

Megan G.  from  Groupon  replied on  Mar 27, 2013

Q:

Hi, we are a family of five, my husband and I, my 14 year old my 11 year old and my 2 year old. Do I need 2 rooms? because every were we go we just use a 2 queen bed room. Thank you!

Digna C.  asked on  Mar 22, 2013

A:

Maximum occupancy for the Groupon room is 4, you'll be unable to exceed this maximum. I recommend booking 2 rooms.

John  from  Groupon  replied on  Mar 22, 2013

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