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Blue Ridge Village Resort - Banner Elk

Three- or Four-Night Stay at Blue Ridge Village Resort in Banner Elk, NC

The Fine Print

  • Must book by 5/24/13 or promo value expires
  • Valid for travel 4/1/13-11/30/13
  • Not valid 7/4-7/6, 7/11-7/13, 10/4-10/5, 10/11-10/12, or 10/18-10/19
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required; subject to availability
  • 72 hour cancellation notice or fee of applicable one-night's stay up to the amount paid for Groupon applies
  • Must be 21 or older to check in
  • Credit card required at booking and check-in
  • Not valid with reward points
  • Must use promo value in 1 visit
  • 6.75% tax not included

Questions and Answers 44 questions

Q:

Can you request an updated room or a specific floor?

Kim F.  asked on  Mar 27, 2013

A:

Any specific requests would need to be made when booking your reservation. Thanks for your interest!

Brette V.  from  Groupon  replied on  Mar 28, 2013

Q:

Is this groupon valid for just 2 people or does there at least have to be 4 occupying a one-bedroom suite?

Brittney G.  asked on  Mar 26, 2013

A:

You are welcome to use the Groupon for two people alone. The price would remain the same.

Brette V.  from  Groupon  replied on  Mar 28, 2013

Q:

I called the hotel at the number listed on their website but got a voicemail. How can I confirm availability on the dates I want to travel before purchasing the Groupon deal?

Heather F.  asked on  Mar 26, 2013

A:

Please keep in mind that the resort is experiencing a high volume of calls due to the Groupon offer. Because of this, you may need to try calling again or may need to leave a voice mail; they will return calls as soon as possible. Alternatively, they can also be reached by emailing grouponbrv@festiva.travel.

Brette V.  from  Groupon  replied on  Mar 28, 2013

Q:

How do we make our reservation? Call the resort or is it done by e-mail?

Amber H.  asked on  Mar 26, 2013

A:

Thanks for the question! Your Groupon voucher will include exact instructions for redeeming this offer and booking your reservation. To find your Groupon voucher after it's purchased, just click your name in the upper right hand corner of the screen and click "My Groupons", then select "View Voucher". If the Groupon was purchased as a gift, it will be in the "My Gifts" section instead. If you need further assistance, please contact our Customer Service Department by emailing support@groupon.com, or by calling 877-788-7858, M-F from 9am-5pm CT.

Brette V.  from  Groupon  replied on  Mar 28, 2013

Q:

Can you make an exception and let me book during Woolly Worm Festival? That's the only time I'm there and would not book otherwise.

Andrew O.  asked on  Mar 26, 2013

A:

Unfortunately, this Groupon is valid as listed on the deal page only.

Megan G.  from  Groupon  replied on  Mar 26, 2013

Q:

Is there a place where I can check availability? Am thinking of the one bedroom for 3 night, May 24, 25 and 26th but there may be som eother options. thanks.....

Pamela D.  asked on  Mar 26, 2013

A:

Since availability changes frequently, please call the hotel directly for the most up-to-date answer. We cannot guarantee that your desired date will be available before you purchase the Groupon and book your reservation. However, If you aren't able to book the stay you want after purchasing, you'll be covered by our Booking Guarantee carried by all Groupon Getaways. For more information, email us at support@groupon.com.

Megan G.  from  Groupon  replied on  Mar 26, 2013

Q:

Hi, I bought this Groupon last year & there was availability for a two room that slept up to 8. I wanted to know if this was available again, it is for 2 adults & 5 children ranging from 2 yrs - 10 years. Could you also tell me if I wanted to go over Thanksgving if we would be able to check out on Sunday December 1st ( so the last night Saturday November 30th ) or would we have to check out on the Saturday to keep within the travel dates ?. Thanks Julie

Julie W.  asked on  Mar 26, 2013

A:

No, this Groupon is valid for the services listed on the deal page only.

Megan G.  from  Groupon  replied on  Mar 26, 2013

Q:

It says you can buy two but doesn't mention whether you can use them back to back. My question is the later and if you can use them back to back can you stay in the same unit? (I know that these are festiva vacation rentals)

Penny B.  asked on  Mar 26, 2013

A:

Yes, you can use 2 Groupons per visit.

Megan G.  from  Groupon  replied on  Mar 26, 2013

Q:

Are canoes available? Is there fishing?

Tracy P.  asked on  Mar 26, 2013

A:

They offer rowing or canoeing onsite. There is fishing located nearby.

Megan G.  from  Groupon  replied on  Mar 26, 2013

Q:

is there a charge for children and if so, what age?

B F.  asked on  Mar 26, 2013

A:

The one bedroom suite has a max occupancy of 4 and the two-bedroom suite has a max occupancy of 6.

Megan G.  from  Groupon  replied on  Mar 26, 2013

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