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Brookside Resort - Gatlinburg, TN

One- or Two-Night Stay with Option for Lift Tickets at Brookside Resort in Gatlinburg, TN. Four Options Available.

The Fine Print

  • Must book by 2/8/13 or promotional value expires
  • Must complete travel by 5/23/13
  • Not valid 12/21/12-1/4/13, 1/18/13-1/21/13, 2/15/13-2/18/13 for ski offer
  • Not valid 12/31/12 for room-only options
  • Limit 6 per person, may buy 6 additional as gifts
  • Limit 6 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 72-hour cancellation notice required or fee of applicable one-night's stay up to the amount paid for Groupon applies
  • Must be 18 or older to check in
  • Valid credit card required at booking and check-in
  • 12.75% tax not included
  • See the rules that apply to all deals.

Questions and Answers 37 questions

Commonly Asked Questions

Q:

if i buy today, can i use this coming weekend. Friday 12/14 checkout Sunday 12/16? option 3 of course :)

MariaElena A.  asked on  Dec 11, 2012

A:

For specific availability questions contact them directly. If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

Benjamin V.  from  Groupon  replied on  Dec 12, 2012

Q:

I have a total of 3 couples would like to stay 3 nights in 3 rooms check-in on 4-07- 13 is this permitted and is there any presentations to attend

Steve H.  asked on  Dec 12, 2012

A:

Contact the resort directly to check on availability. You are not required to go to any presentations.

Benjamin V.  from  Groupon  replied on  Dec 12, 2012

More Questions and Answers

Q:

can I check in on a thursday and stay until friday? for option 1?

Jamie P.  asked on  Dec 26, 2012

A:

Option 1 is only valid for a one night stay. Therefore, you will be able to stay at the hotel on Thursday night depending on availability.

Amy S.  from  Self  replied on  Dec 26, 2012

Q:

Option 3 states "any day of the week" does that mean weekdays only or does that include weekends??

Amanda  asked on  Dec 22, 2012

A:

Sorry for the delay! Option 3 is valid any day.

Amy S.  from  Self  replied on  Dec 26, 2012

Q:

In king room can 3 adults and one child stay for same grouping offer? My parents are elderly but want to go with me and grand- Daughter.

Debra R.  asked on  Dec 21, 2012

A:

The Double Queen Room has a maximum occupancy of 5.

Amy S.  from  Self  replied on  Dec 21, 2012

Q:

Is the option 2 deal work for checking in on a Friday and staying that Friday night and also Saturday night if I have purchased 2 night stay?

Jessica B.  asked on  Dec 20, 2012

A:

That is correct.

Amy S.  from  Self  replied on  Dec 21, 2012

Q:

where do I find my conformation code?

Kaley P.  asked on  Dec 19, 2012

A:

When you open your Groupon, it will include redemption instructions under the "How to use this" section. To access your Groupon, please sign into your account at www.groupon.com. Once you are signed in, you will see your name at the top right corner of the deal page. Place your cursor over your name and your account menu will drop down. Here, you'll be able to find your Groupons in the section called "My Groupons". If you have purchased Groupons as gifts, they will be under "My Gifts". You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.

Amy S.  from  Self  replied on  Dec 20, 2012

Q:

Are the king rooms first floor level? I have considerations for someone who has limited mobility.

Cynthia .  asked on  Dec 19, 2012

A:

Handicap-accessible rooms are available upon request during booking.

Amy S.  from  Self  replied on  Dec 19, 2012

Q:

Is option 2 valid for Feb 15 & 16th...no lift tickets?

cordts  asked on  Dec 18, 2012

A:

Option 4 is not valid 2/15/13-2/18/13.

Amy S.  from  Self  replied on  Dec 18, 2012

Q:

iF I PURCHASE TONITE CAN I USE IT TOMORROW

HELEN F.  asked on  Dec 18, 2012

A:

Contact the resort directly to check on availability.

Amy S.  from  Self  replied on  Dec 18, 2012

Q:

Can I reserve online? or is it through phone only?

Arun S.  asked on  Dec 18, 2012

A:

You will need to call the business to book your reservations. When you open your Groupon, it will include redemption instructions under the "How to use this" section. To access your Groupon, please sign into your account at www.groupon.com. Once you are signed in, you will see your name at the top right corner of the deal page. Place your cursor over your name and your account menu will drop down. Here, you'll be able to find your Groupons in the section called "My Groupons". If you have purchased Groupons as gifts, they will be under "My Gifts". You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.

Amy S.  from  Self  replied on  Dec 18, 2012

Q:

What happens if I purchase the groupon and decide not to go? Do I lose the money? Put it toward a different groupon?

Kimberly H.  asked on  Dec 18, 2012

A:

We have a 7 day return policy but after that all refund requests are evaluated on a case by case basis. However, if you aren't able to book the stay you want after purchasing, you'll be covered by our Booking Guarantee carried by all Groupon Getaways. For more information, email us at support@groupon.com.

Amy S.  from  Self  replied on  Dec 18, 2012

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