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Casa Luna Hotel & Spa - San Carlos

Four-Night Nature or Adventure Package at Casa Luna Hotel & Spa in Costa Rica

The Fine Print

  • Must book by 1/18/13 or promo value expires
  • Must complete travel by 6/30/13
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required; subject to availability
  • 30-day cancellation notice or fee of 1/2 Groupon price applies; 15-day notice or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Credit card required at check-in
  • Must be 5 or older to zip line
  • Must be 5 or older & 220 lbs or less to ride horses
  • Must be 8 or older & 300 lbs or less to raft
  • See the rules that apply to all deals.

Questions and Answers 36 questions

Commonly Asked Questions

Q:

How about 3 person traveling? Can I pay for additional person?

Susan A.  asked on  Nov 20, 2012

A:

Yes, for ann extra person you can pay an extra charge of $375 i.v.i directly with Ecoterra Costa Rica. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 20, 2012

Q:

Is there availability anytime between 25 December and 5 January?

Michelle M.  asked on  Nov 20, 2012

A:

Please contact the business directly to check for the most up to date availability. They can be reached at 1-800-391-8859.

Amy S.  from  Self  replied on  Nov 20, 2012

A:

This Deal is not valid in high season, Yes, for ann extra person you can pay an extra charge of $375 i.v.i directly with Ecoterra Costa Rica

Ricardo V.  from  Merchant  replied on  Nov 20, 2012

Q:

We are thking about traveling with our two children (who will be 15 and 13 at the time), and are thinking about purchasing one of the "adventure" plans to be followed by one of the "nature" plans, for a total 8 day stay. Is that possible -- I assume we have to buy 4 Groupons, two for us and two as a "gift"?

Bill K.  asked on  Nov 20, 2012

A:

That is correct. This deal has a limit of 2 per person, may buy 2 additional as gifts and a limit of 2 per visit. You may purchase the additional Groupons as gifts, but the reservations would have to be under two different names.

Amy S.  from  Self  replied on  Nov 20, 2012

A:

If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 20, 2012

Q:

Th deal ($999) is for two persons or one person?

Ali  asked on  Nov 20, 2012

A:

This deal is valid for two people.

Amy S.  from  Self  replied on  Nov 20, 2012

A:

Is for two persons, If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 20, 2012

A:

Hello Ali, This deal is for two people If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 20, 2012

More Questions and Answers

Q:

Tour deal says 4 nite stay for 2, combine up to 8 nites. Does this mean that we pay xtra for nites and days beyond 4 nite stay?

ronald p.  asked on  Dec 3, 2012

A:

For combine is better if you buy 2 diferent packages (Adventure & Nature) because all the tours are diferent, also you can pay for extra nights but this is directly with us, please send us e-mail to groupon@ecoterracostarica.com . If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Dec 3, 2012

Q:

I am interested in the Adventure Lover package, but do not want to do the rafting tour due to bad previous experience. Can I participate in another activity while that takes places? If so, which one.

Sonya W.  asked on  Dec 2, 2012

A:

We can change you the rafting tour, the only option is change to the tour of Caño Negro Wildlife Refuge, If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Dec 3, 2012

Q:

I have never traveled before. Are Visa and/or passport required for this trip?

Sonya W.  asked on  Nov 30, 2012

A:

Hello Sonya, For travel to Costa Rica you need only passport. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 30, 2012

Q:

Is there an additional cost for a person traveling alone?

Cheryl P.  asked on  Nov 29, 2012

A:

Hello Cheryl, If you want to travel alone, you can do but you need to buy the groupon, you will get only the services for one person. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 29, 2012

Q:

Hi. We are looking to book two groupon deals (adventure lover's) and use them Feb 27-March 3, 2013. Will you have 2 rooms available if we purchase this groupon?

Catherine P.  asked on  Nov 29, 2012

A:

Please contact the business directly to check for the most up to date availability. They can be reached at 1-800-391-8859.

Amy S.  from  Self  replied on  Nov 29, 2012

Q:

Can you please elaborate on the Booking Guarantee? My boyfriend is a school teacher and we would like to Travel June 3- June 7th however depending on the type of Winter we have their school might not end until June 3rd. If we book our dates and need to push them back a few days will there be a penalty fee?

Jennifer  asked on  Nov 27, 2012

A:

The cancellation or modify policies are: 30-day cancellation notice or fee of 1/2 Groupon price applies; 15-day notice or fee up to Groupon price applies. If you change your reservation with 30 days or more before your travel date we dont penalty. Plesae Jennifer send me an e-mail to groupon@ecoterracostarica.com and I will help you with everything. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 27, 2012

Q:

I want to purchase the Adventure package however, I do not want to do the zip line tour. Is there another way down, like on the horses we went up on or a van?

Donna G.  asked on  Nov 27, 2012

A:

Yes, don't worry with this. You can spend the time in the hot springs, crocodile farm, ants farm or butterfly garden, those activities & the hot springs. Are in the same property. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 27, 2012

Q:

Hello, I was wondering if the restaurant would be able to accommodate vegetarians. Thank you.

Mike C.  asked on  Nov 26, 2012

A:

All the meals included in the package have vegetarian option, also the restaurant have meals for vegetarian. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 26, 2012

Q:

I looked at the agenda and it says that airport pickups are at 2 pm and 7 pm. If my flight arrives at 2 pm, does that mean i have to wait until 7 pm for the airport shuttle? How long does each shuttle wait for people before departing?

Anh D.  asked on  Nov 26, 2012

A:

Hello Anh, the shuttle transportation wait only 30 minutes in the airport. If you dont want to wait, we have the option for $80 extra for give you a private transportation, the cost of $80 is per way, not per person. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 26, 2012

Q:

How do I book once I buy the deal?

Jennifer R.  asked on  Nov 26, 2012

A:

Hello Jennifer, you need to send us e-mail to groupon@ecoterracostarica.com with your voucher number, name, travel dates. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 26, 2012

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