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Casa Luna Hotel & Spa - San Carlos

Four-Night Nature or Adventure Package at Casa Luna Hotel & Spa in Costa Rica

The Fine Print

  • Must book by 1/18/13 or promo value expires
  • Must complete travel by 6/30/13
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required; subject to availability
  • 30-day cancellation notice or fee of 1/2 Groupon price applies; 15-day notice or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Credit card required at check-in
  • Must be 5 or older to zip line
  • Must be 5 or older & 220 lbs or less to ride horses
  • Must be 8 or older & 300 lbs or less to raft
  • See the rules that apply to all deals.

Questions and Answers 36 questions

Q:

Which hot springs does the package include?

Rana R.  asked on  Nov 26, 2012

A:

Hello Rana, The Hot Springs are Los Lagos Hot Springs, If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 26, 2012

Q:

where does the flight leaves from?

Diana D.  asked on  Nov 25, 2012

A:

The airefare is not included in the package. The transportation to the hotel (roundtrip) is included, we pick up only in the Juan Santamaria Airport, Alajuela (SJO) . If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 26, 2012

Q:

We are interested in purchasing the Groupon Deal and arriving Jan 14 checking out Jan 18. Please let me know if you have availability so that we may purchase this deal. Thank you.

Jayram K.  asked on  Nov 25, 2012

A:

Hello Jayram we can not give you availability by this boar, If you need availability please send us e-mail to groupon@ecoterracostarica.com and we can give you the aswer. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 26, 2012

Q:

Hi there. I'd like to purchase the adventure package. However, my boyfriend is over the 220 weight limit (former football player :-)). Is there a vehicle or some other form of transportation we could take for that portion of the tour? We really want to do everything else, so it'd be a bummer to not be able to do this package because of that one piece. Thanks!

Alexis D.  asked on  Nov 25, 2012

A:

Hello Alexis, I fully understand your point of view, if the weight of your boyfriend is approximate to 220 pounds can buy the package itself, remember that the nature lover package has no weight restrictions, you can buy that perfectly, but if you really interested in this adventure lover package, you can buy it, unfortunately the activity of the horseback riding have the weight restriction,You can jump this activity and we give you the opportunity to use the hot springs, the crocodile farm, the ant farm and butterfly garden (2 hours) and them pass to the next activity, the zip line that not have weight restriction. Please contact us directly. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 25, 2012

Q:

HI, I'm thinking of doing the deal with my husband and 3 daughters, ages 16, 14, and 7. I'm assuming I would have to purchase 2 groupons and pay an additional 375 for the third daughter, is that correct? Is the 375 for a one time payment or per night? Also, does the 375 cover adventure tours? Thank you

stacey B.  asked on  Nov 25, 2012

A:

Hello Stacey, Is correct, the extra charge is only for one time payment. The price of $375 is for the extra person with all the tours described in the package, the nights at the hotel (4 nights), transportation, taxes. You need to pay the extra charge directly to Ecoterra Costa Rica, please send us e-mail to groupon@ecoterracostarica.com. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 25, 2012

Q:

Hi Ricardo, are there any hidden fees or taxes not listed in the fine print and how much are they? For example, reservation fee, transportation fee, hotel tax, etc. Thank you.

Tina Y.  asked on  Nov 25, 2012

A:

Hello Tina, All the taxes are included (transportation,reservation fee, hotel tax, tour tax, and more, remember that this deal not include airfare. Also the gratuity is not included, the gratuity is not obligatory, is only if you considered that the service is excellent. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 25, 2012

Q:

Hello, my daughter and I will be arriving at different times in San Juan, but will stay in the resort at the same time and depart form te airport at the same time. She arrives will her University's eco tour on May 1 and will return to the San JSO airport on May 12. I will arive at the SJO airport on that day. Can we still book the tour based on flying on different dates?

Ken A.  asked on  Nov 24, 2012

A:

Yes you can, buy is better if you send an e-mail for give you more details, If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 25, 2012

Q:

Is the cost $999 for 2 people or $999 x 2 = $1998?

Stacey R.  asked on  Nov 24, 2012

A:

Hello Stacy, the cost is $999 x 2 people. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 25, 2012

Q:

Does this deal include transportation to all the tours? Thank you!

Andrea M.  asked on  Nov 24, 2012

A:

Hello Andrea, This deal include transportation to all the tours. If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 25, 2012

Q:

I am looking to travel from 3/30-4/3? i see you mentioned in one of the questions that you have black out dates? Can I arrive during a blackout and stay through? thank you.

Mariana O.  asked on  Nov 24, 2012

A:

Hello Mariana, For availability please send us e-mail to groupon@ecoterracostarica.com . If you want more specific information, help booking, check availability, or if you will like to stay longer and visit more places in Costa Rica with us like the Cloud Forest of Monteverde or our beautiful beaches of Manuel Antonio please give a call back to the toll free number 1-800-867-3169 or 1-800-391-8859 or sent an email to groupon@ecoterracostarica.com o reservas@ecoterracostarica.com , also you can contact us in our pages www.ecoterracostarica.com or www.casalunahotel.com we have a live chat in both page, also we have Skype accounts if you want to have an online conversation please add the accounts: groupon.ecoterra or reservas.ecoterra and we can help you work out details for give you the best experience of your life in Costa Rica, PURA VIDA!

Ricardo V.  from  Merchant  replied on  Nov 25, 2012

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