Return to the deal

California Lodge - Sacramento

Stay at Chalet View Lodge in Northern California

The Fine Print

Questions and Answers 20 questions

Q:

Under the Hotel Policies section, I see parking is not available. How do we get to the property and where is parking provided?

Terri C.  asked on  Nov 28, 2012

A:

sorry for the confusion, there is a hotel parking lot for guests. thanks

maya h.  from  Self  replied on  Nov 30, 2012

Q:

What if I am buying this as a gift and don't know the dates my recipient would like to come? Can I buy the deal and then they call later with the dates? This would be for my brother who lives in Huntington Beach, Ca and travels often to the San Francisco area. How far are you from San Fran? Cindy Molzan

Cindy M.  asked on  Nov 29, 2012

A:

Sorry for the confusion, you'll have to decide on a specific date and traveler when purchasing this Groupon. The Chalet View Lodge is about 230 miles East of San Fransisco.

John  from  Groupon  replied on  Nov 30, 2012

Q:

May I purchase this Groupon as a gift?

Kimberly D.  asked on  Nov 30, 2012

A:

Yes, you'll be just fine purchasing this Groupon as a gift as long as you include their name at the time of purchase.

John  from  Groupon  replied on  Nov 30, 2012

Q:

Where exactly are you?Near any ski areas?

Avanna D.  asked on  Nov 28, 2012

A:

You can find more information on their location and surrounding area by clicking Here.

John  from  Groupon  replied on  Nov 28, 2012

Q:

If we make a reservation, may we reschedule it 8 days prior due to weather conditions? What is the weather typically like for the area in mid-February?

Jessie B.  asked on  Nov 28, 2012

A:

While you'll be able to cancel your reservation, you will not be able to reschedule. All cancellations will need to take place at least 8 days before your scheduled reservation. The average high in February hovers around 45°f.

John  from  Groupon  replied on  Nov 28, 2012

Q:

When does it expire

Sheila N.  asked on  Nov 28, 2012

A:

Your Groupon will not expire, as you'll be purchasing a specific reservation.

John  from  Groupon  replied on  Nov 28, 2012

Q:

A friend and I would be traveling with my 2 year old daughter (who doesn't need a separate bed). The find print says the terrace room can't be used for more than 2 people? Does this include children of any age as well?

Catherine W.  asked on  Nov 27, 2012

A:

Maximum occupancy for the Groupon rooms is 2, you'll be unable to exceed that maximum.

John  from  Groupon  replied on  Nov 28, 2012

Q:

I would like to purchase the terrace suite option then upgrade to a Deluxe Terrace Suite. Is that possible and if so, what would be the additional charge? We stayed there last year in a Deluxe Terrace suite and absolutely loved it! -Thank you

Amy F.  asked on  Nov 27, 2012

A:

A forest-view classic king room may be upgraded to a terrace suite for an additional $25 per night at check-in, based on availability. You can arrange this after purchasing your Groupon, by calling the hotel directly.

John  from  Groupon  replied on  Nov 28, 2012

Q:

Do you allow small dogs to stay? 8lbs and 13 lbs

DeEtte L.  asked on  Nov 27, 2012

A:

Pets may be added to forest-view classic king rooms for an additional $25 per night. This information is available in the "Fine Print & Details" section of the deal page. To find this, click the "Fine Print and Details" tab, just under the photo. This section will include restrictions and additional information you'll need for your Groupon.

John  from  Groupon  replied on  Nov 28, 2012

Q:

Am I reading correctly; as long as I cancel 8 days before the scheduled stay I can reschedule for a different date?

Amber R.  asked on  Nov 27, 2012

A:

Sorry for the confusion, you'll be able to cancel your reservation for a full refund as long as you do so 8 days before your scheduled stay. This only applies to cancellation, once canceled your stay can not be rescheduled.

John  from  Groupon  replied on  Nov 28, 2012

11 - 20 of 20 questions

Grouber