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Costa Sur Resort & Spa Puerto Vallarta - Puerto Vallarta, Mexico

4-Night Stay for Two with Paddleboard and Snorkeling Gear Rentals at Costa Sur Resort & Spa Puerto Vallarta in Mexico

The Fine Print

  • Must book by 5/30/14 or promotional value expires
  • Limit 2 per person, may buy 1 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 7-day cancellation notice required or fee up to the Groupon price applies
  • Must be 18+ to check in
  • Must be Credit card required at booking and check-in
  • Must use promotional value in 1 visit
  • Not valid with reward points
  • 19% tax not included

Questions and Answers 29 questions

Q:

Do I need to call the hotel, to find out if they will have the room available on the dates I want, before I buy the Groupon? There are only a few hours left to buy it and the hotel is not answering the phones now. So, if I buy the Groupon and find that the hotel does not have a room available for my dates, will I get to return my Groupon for a full refund?

Marcia M.  asked on  Apr 29, 2014

A:

Yes, if you are unable to book the nights you need because the hotel is full, you'll be covered by the Groupon Booking Guarantee. You can find more information about our Getaways Refund Policy Here.

John  from  Groupon  replied on  Apr 29, 2014

Q:

I was looking at the cost of the food on the menu and it was showing $20 for a bottled water? is this true or is there a conversion to US money? a basic salad was $45?

Anthony G.  asked on  Apr 27, 2014

A:

I apologize for any confusion. This menu includes prices in Pesos.

John  from  Groupon  replied on  Apr 29, 2014

Q:

1) with just the one way transfer to the hotel, how do i the other way back to the airport? 2) i am travelling alone , same purchase price right? 3) please respond. thank you

ann n.  asked on  Apr 19, 2014

A:

Return transportation can be arranged though the hotel. Single occupancy will be fine.

John  from  Groupon  replied on  Apr 21, 2014

Q:

can I purchase this deal and upgrade it to a wedding package?

Juan M.  asked on  Apr 19, 2014

A:

Sorry, room upgrades will not be available.

John  from  Groupon  replied on  Apr 21, 2014

Q:

As I understand I need to use promotional code, to buy this deal, but I cant find / locate this code on this page??? Please advise, Thank you, Vladimir.

vladimir r.  asked on  Apr 13, 2014

A:

I apologize for any inconvenience. Please contact us at Support@Groupon.com and we'll be sure to help.

John  from  Groupon  replied on  Apr 14, 2014

Q:

There is only one-way transportation to the airport. what are our options, and how much do they cost, or where can I go to see them? Is the tranporation from the airport, or to the airport?

Elizabeth L.  asked on  Apr 6, 2014

A:

Each stay will include one ground transfer. Additional transportation can be added though must be arranged though the hotel directly at 1-866-921-0126.

John  from  Groupon  replied on  Apr 10, 2014

Q:

how much more is it to upgrade to a suite? and can me my wife my mother in law and two small children 5 and 8 years stay in one?

jairo a.  asked on  Apr 7, 2014

A:

Sorry, room upgrades will not be available. You can find more information in the "Fine Print & Details" section here.

John  from  Groupon  replied on  Apr 10, 2014

Q:

What would be the price if it's a group of 3 adults? Could we all stay in the same room?

Christina b.  asked on  Apr 9, 2014

A:

Yes, this would be fine. The additional adult will require an additional $65 per night.

John  from  Groupon  replied on  Apr 10, 2014

Q:

How/can we arrange to extend our stay one or two nights (beyond the first four nights?) Also, could you tell me what the all inclusive vacation package at $70 a night is, offered by the hotel (mentioned in someone else's question above?)

Connie P.  asked on  Apr 4, 2014

A:

All inclusive dining, and additional nights outside of what is included in your stay must be arranged through the hotel directly. You can find more information here.

John  from  Groupon  replied on  Apr 8, 2014

Q:

What do you mean by one-way airport transfer?

Lam A.  asked on  Apr 7, 2014

A:

Transportation to or from the hotel will be included in your Groupon.

John  from  Groupon  replied on  Apr 8, 2014

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