Do I need to call the hotel, to find out if they will have the room available on the dates I want, before I buy the Groupon? There are only a few hours left to buy it and the hotel is not answering the phones now. So, if I buy the Groupon and find that the hotel does not have a room available for my dates, will I get to return my Groupon for a full refund?
Marcia M. asked on Apr 29, 2014
Yes, if you are unable to book the nights you need because the hotel is full, you'll be covered by the Groupon Booking Guarantee. You can find more information about our Getaways Refund Policy Here.
John from Groupon replied on Apr 29, 2014