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Couples Tower Isle - Ocho Rios

Three-, Four-, or Five-Night All-Inclusive Stay at Couples Tower Isle in Ocho Rios, Jamaica

The Fine Print

  • Book by 12/14/12 or promo value expires
  • Valid only for travel 11/1/12-12/25/12 or 2/25/13-4/7/13
  • Limit 2/person, may buy 2 additional as gifts
  • Limit 2/visit
  • Valid only for dates and option purchased
  • Reservation required, subject to availability
  • 46-day cancellation notice required or $400 fee applies; 30-day cancellation notice or fee up to 50% of Groupon price applies; 15-day notice or fee up to Groupon price applies
  • Must be 18+ to check-in and stay
  • CC required at booking and check-in
  • $4/room/night Jamaica tax not included
  • See the rules that apply to all deals.

Questions and Answers 117 questions

Commonly Asked Questions

Q:

Is there availability for 2 from Dec. 17-25?

richard s.  asked on  Oct 16, 2012

A:

Be sure to contact the Couples Tower Isle directly for specific availability inquiries. If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

John  from  Groupon  replied on  Oct 16, 2012

Q:

Is there availability for the four night stay starting march 25? May I reserve? Thank you

Lauren S.  asked on  Oct 25, 2012

A:

Be sure to contact the Couples Tower Isle directly for specific availability inquiries. If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

John  from  Groupon  replied on  Oct 25, 2012

More Questions and Answers

Q:

Can you book between 12/25 and 1/2/13 for an extra fee?

pamela g.  asked on  Oct 31, 2012

A:

Hi Pamela, no you cannot use the Groupon for those days at all.

Ivonna S.  from  Merchant  replied on  Oct 31, 2012

Q:

Hi, is there availability for 3 couples from March 6th to the 10th (4 night stay)? Also I was reading some reviews on the hotel and some people mentioned that there are only limited slots for excursions in a day? Is that true? Are guests guaranteed that they will be able to experience all the excursions during the course of their stay if they wanted to? Secondly, are there options to go into kingston/Montego Bay for a day trip? Thanks!

Sanchit G.  asked on  Oct 31, 2012

A:

Hi Sanchit, we do have availability. It is very unlikely you won’t be able to take advantage of all our offerings. For example catamaran cruise is 6 days per week (no Wed) and departs either once or twice per day. Dunn’s River Fall is 6 days per week (No Fri) and departs once a day. Once you check-in our guest relations desk will help you scheduling them. Our Tour desk has options for Kingston/Montego Bay excursions.

Ivonna S.  from  Merchant  replied on  Oct 31, 2012

Q:

is the resort open after sandy hit

Terresa  asked on  Oct 31, 2012

A:

Hi Terresa, the resort is open and ready to welcome you.

Ivonna S.  from  Merchant  replied on  Oct 31, 2012

Q:

Is there a way to upgrade our room once we've purchased this deal? If so, how would we go about it?

Cherre F.  asked on  Oct 31, 2012

A:

Hi Cherre, there are no upgrade offers on this Groupon promotion. Any other room category is at a regular rate as you can see on couples.com

Ivonna S.  from  Merchant  replied on  Oct 31, 2012

Q:

Is there any way to add on 2 more nights, for a total of 7 night stay instead of a 5 night stay from march 31, 2013 to April 7' 2013 ?

Cherre F.  asked on  Oct 31, 2012

A:

Hi Cherre, you need to purchase 2 Groupons, one for 3 nighs and one for 4.

Ivonna S.  from  Merchant  replied on  Oct 31, 2012

Q:

This deal says•Book by 12/14/12 or promo value expires, but it also says it ends in like 24 hours with a count down. What is the deal, we have 6 couples that want to go, but can not get it all done in 24 hours.

Jim B.  asked on  Oct 29, 2012

A:

Hi Jim, The deal must be purchased on Groupon before “time left to buy” elapses. After you have purchased the Groupon you must call Couples Resorts reservation office by Dec 14th and book exact travel date for the number of nights you purchased. After December 14th the amount of money you paid can be applied as payment on a regular room rate as per couples.com pricing.

Ivonna S.  from  Merchant  replied on  Oct 29, 2012

Q:

does this deal include air fare?

Gordon R.  asked on  Oct 28, 2012

A:

Hi Gordon, no it doesn't include airfare.

Ivonna S.  from  Merchant  replied on  Oct 29, 2012

Q:

Is this Groupon price per person? Or is the cost per couple? It was not clear.

Sashani B.  asked on  Oct 28, 2012

A:

Hi Sashani, its per couple

Ivonna S.  from  Merchant  replied on  Oct 28, 2012

Q:

2 questions. Does the shuttle pick you up from the Montego Bay Airport? Is there availability from April 1st for a 5 night stay?

Savannah R.  asked on  Oct 28, 2012

A:

Hi Savannah. Yes, the shuttle is from Montego Bay airport. We do have availability.

Ivonna S.  from  Merchant  replied on  Oct 28, 2012

Q:

I am in the military and was wondering if I bought this Groupon but was not permitted leave, would I be able to receive a refund or transfer the Groupon to somebody elses name?

Shawna M.  asked on  Oct 27, 2012

A:

Hi Shawna. Groupon and Couples Resorts policies as specified will apply

Ivonna S.  from  Merchant  replied on  Oct 28, 2012

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