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South Pacific Vacation with Round-Trip Airfare - Down Under Answers LLC

10-Day Fiji and New Zealand Vacation with Round-Trip Airfare, Accommodations, and Some Meals from Down Under Answers

The Fine Print

  • Book by 6/14/13 or promo value expires
  • Departure window based on option bought
  • Limit 2/person + 2 as gifts
  • Reservation req'd, subj to avail
  • All cancellations result in fee up to Groupon price
  • Redemption occurs upon reservation; canceling once booked will result in a fee up to Groupon price
  • Changes to travel/airfare incur $300 fee + additional penalties/fees from airline/hotels
  • Groupon and airfare non-refundable once ticketed
  • CC required at booking and check-in
  • Must be 18 + to check in
  • Passport required
  • Taxes included
  • Solo fee of $499 not included
  • Visas and gratuities not included
  • Hotels and routing are subject to change and are based on availability
  • See the rules that apply to all deals.

Questions and Answers 50 questions

Q:

Is transportation provided between Auckland and Fiji

janice f.  asked on  May 31, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Benjamin V.  from  Groupon  replied on  May 31, 2013

Q:

I am interested in the deal but my schedule isn't very flexible so I was wondering if you still have 11/9/13 available for departure

Crystal B.  asked on  May 31, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Benjamin V.  from  Groupon  replied on  May 31, 2013

Q:

HELLO Can this package deal be applied to dates next year Aggie

Agnes m.  asked on  May 30, 2013

A:

Hi Aggie, Yes, there are 2014 dates available for this package. They are selected dates between Feb 16-March 23, 2014 (subject to availability). If you want to travel outside of these dates then the package price would not apply, but we can customize a package for you. Please give us a call at 1-800-788-6685. Thank you!

Destination Specialist  from  Merchant  replied on  May 30, 2013

Q:

can we fly back to L.A. on a later date, say 3 days later? Would we have to pay extra? We would deal with our own hotel reservations. thanks

mary m.  asked on  May 30, 2013

A:

Hi Mary, Yes, you can extend your trip and stay extra days. There is a $50 per person Extension Fee and then if you would like help with additional nights at the same hotel or somehwere else please us know and we can help. Thank you!

Destination Specialist  from  Merchant  replied on  May 30, 2013

Q:

Hi! How does it work for the packages for two? I saw that as an option. My BF and I will be traveling together, but would we each have to pay $2,199? If we are sharing a room and everything, how does it work for the package? Please explain. Thank you!

Michelle R.  asked on  May 29, 2013

A:

Hello Michelle, the package assumes that two persons will share a room. You each will purchase a Groupon voucher for $2199 per person if your travel dates fall between 16Feb and 23March. When we book the trip, the itinerary will say "One Twin" meaning one room with two beds, or "One Double" meaning one room with one bed.

Destination Specialist  from  Merchant  replied on  May 29, 2013

Q:

This is the response I got to my question, but I do not see anything new regarding "value" that has been added to the Groupon site? Again, what is the value? There is another question like mine which is as follows: "Quick Question I was told this package is a 45% saving but when pricing it out on the vendor websites for September it is costing less than $4600 for 2 people. Hotel room is $335USD per night and $96NZD per night-Flight from LAX is averaging $1400USD pp... Can you please advise where the saving is? It looks like a great trip to do but the pricing does not appear to be right. Thanks Melinda L. asked 1 day, 10 hours, and 8 minutes ago - 1 answer Hi Melinda, I will have our Online Sales Manager revert back to you tomorrow on pricing and value. Thanks Linda Destination Specialist . answered 1 day, 8 hours, and 25 minutes ago" "Hi Katherine,(5/22/13) We have an answer to your question about our deal: 10-Day Fiji and New Zealand Vacation with Round-Trip Airfare, Accommodations, and Some Meals from Down Under Answers. See below or visit the deal's Q&A Q: Groupon usually states a "value" on the ads. What is the "value" of this offer? KT A: Hi Katherine, We have contact Groupon and they will posting the original value on their site today. Thanks"

Katherine F.  asked on  May 29, 2013

A:

Hi Katherine, thanks for the message and I appreciate your concern. The value of the trip does vary between date seasons which is why Groupon has not advertised an official "value". Please send an email to us at info@duatravel.com with your travel dates and we would be more than happy to look at pricing and value for you. Thanks!

Destination Specialist  from  Merchant  replied on  May 29, 2013

Q:

Is it possible to not include airfare? and just take advantage of the trip as we find our own way to Fiji and auckland?

Tiresa P.  asked on  May 29, 2013

A:

Hello Tiresa, if you have your own flights then yes we can book land only for you. You will need to call or email our office direct and we can price an itinerary for you. This would be booked direct with us and you would not be buying a Groupon voucher. We have a wide range of hotels to choose from, let us know your dates and requirements. My email is ahogan@duatravel.com. Thank you, Allison.

Destination Specialist  from  Merchant  replied on  May 29, 2013

Q:

Is there a payment plan for this trip?

Nana B.  asked on  May 28, 2013

A:

Hi Nana, no I am sorry there is not. You buy the Groupons and then call us to redeem them and book the trip. The Groupon must be paid for in full at the time of purchase. Thanks.

Destination Specialist  from  Merchant  replied on  May 28, 2013

Q:

Can we spend all of the time in Fiji and cut out the trip to New Zealand? How much would that be? We would be looking to go in Feb/2014. Also how much would it be to upgrade to a beachfront bure? Thanks!

Whitney L.  asked on  May 28, 2013

A:

Hi Whitney, yes we can customize a package for you, no problem. Please email me at klawry@duatravel.com and I can work on the quote for you. I need specific dates you would like to travel, how many people and what city in the USA you would like to leave from and I can provide a full itinerary and quotation for you. I look forward to hearing from you. Kate.

Destination Specialist  from  Merchant  replied on  May 28, 2013

Q:

Any Caribbean package deals from Austin, TX?

Cecil F.  asked on  May 28, 2013

A:

Hi Cecil..I am sorry no, we just provide travel to Australia, New Zealand and the South Pacific Islands. Nothing for the Caribbean I am afraid.

Destination Specialist  from  Merchant  replied on  May 28, 2013

1 - 10 of 50 questions

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