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El Cid Castilla Beach - Mazatlán, Mexico

Four- or Seven-Night Elite All-Inclusive Stay at El Cid Castilla Beach in Mazatlán, Mexico

The Fine Print

  • Must book by 3/15/13 or promotional value expires
  • Must complete travel by 8/31/13
  • Not valid 3/25/13-3/31/13
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • NReservation required, subject to availability
  • 3-day cancellation notice required or fee of applicable two-nights' stay up to the amount paid for Groupon applies
  • Must be 21 or older to check in
  • Credit card required at booking
  • Not valid with reward points
  • Tax included

Questions and Answers 87 questions

Q:

Is there a quiet pool / area (no children at all)

Laurie C.  asked on  Jan 21, 2013

A:

Hello Laurie C. We absolutely have quiet pools and with this Elite package you may go to any pool you want and get your beverages and food there. Concerning the room, you'll have a quit one too. We hope to hear from you soon!!

Leissie C.  from  Merchant  replied on  Jan 22, 2013

Q:

I have kids 1.5, 7 and 14 what extra charges will it be for my wife and I to bring them down?

Dale N.  asked on  Jan 22, 2013

A:

Good Morning Dale N. In this case, you'll need to purchase 2 Groupons and we can give you adjoining rooms or rooms next to each other so you can be all together. We hope this can works for you...

Leissie C.  from  Merchant  replied on  Jan 22, 2013

Q:

Hello,I am considering buying this group on. It would be my husband, myself and two childrin 15 and 18. What would the cost be? We would be traveling from NJ. what airport would we be flying into? thank you Donna

donna d.  asked on  Jan 21, 2013

A:

Hi Donna D. You can buy 2 groupons so you can have 2 rooms (adjoinin or next to each other) or just one groupon and paying $70 USD per night for each extra child (13 years or older), staying in the same room. Mazatlan airports name is "Rafael Buelna". If we can be of any further assistance please let us know. We hope to see you soon!

Leissie C.  from  Merchant  replied on  Jan 21, 2013

Q:

Hello. Would I be able to use this voucher from March 24th - April 1st? I am willing to pay for the extra night. If so, do you have availability?

Maisha  asked on  Jan 19, 2013

A:

For scheduling inquiries, please reach out to the merchant directly.

Annette B.  from  Self  replied on  Jan 20, 2013

A:

Maisha. Thanks for contacting us!! Unfortunately, our black out date specified in this deal is from March 25th to 31st, 2013. If you would like to book this deal in any other dates, please let us know. We would love to have you here in Mazatlan. Hope to see you soon!!

Leissie C.  from  Merchant  replied on  Jan 21, 2013

Q:

Is there availability mid-end of July? - on what day does the 7 day start in order to book flights, Thanks, Rhonda

Rhonda E.  asked on  Jan 20, 2013

A:

For scheduling inquiries, please reach out to the merchant directly.

Annette B.  from  Self  replied on  Jan 20, 2013

A:

Hello Rhonda E. We have some rooms available for mid-end of July. you can choose any day, is up to you. Once you have your flights you can call us to make your reservation. We hope to hear from you soon!!

Leissie C.  from  Merchant  replied on  Jan 21, 2013

Q:

room available during 2/15 to 2/20? Susan

susan Y.  asked on  Jan 20, 2013

A:

For scheduling inquiries, please reach out to the merchant directly.

Annette B.  from  Self  replied on  Jan 20, 2013

A:

Hi Susan Y. We absolutely have rooms available for those days. We hope to hear from you soon!!!

Leissie C.  from  Merchant  replied on  Jan 21, 2013

Q:

We would be traveling with 4 adults, meaning we would need 2 groupons. Is there anyway we can get one room? We don't want to be separated.

Amanda H.  asked on  Jan 21, 2013

A:

Hi Amanda H. You need to purchase 2 groupons and about the rooms, once you make your reservation you can tell us that you want adjoinin rooms so you can be all together like being in the same room. We hope you can visit us soon.

Leissie C.  from  Merchant  replied on  Jan 21, 2013

Q:

is airfare included or do you need to purchase your own airfare?? thanks Pam

Pam R.  asked on  Jan 21, 2013

A:

Good morning Pam P. Airfare is not included but you can try this if you come from Los Angeles, Oackland, Denver, Houston or San Antonio: http://www.caljetair.com/ and if you come from somewhere else try: www.expedia.com

Leissie C.  from  Merchant  replied on  Jan 21, 2013

Q:

I have 3 children and one adult, how does that work?

T. L.  asked on  Jan 19, 2013

A:

Hello T.L. How old are your children????

Leissie C.  from  Merchant  replied on  Jan 19, 2013

Q:

Is your property on the beach? I would like to take my 15 & 16 year old children. What would the extra charges be for them? Do you have rooms available Fe. 23 - March 2nd?

Celeste A.  asked on  Jan 19, 2013

A:

Good morning Celeste A. Castilla is right on the beach and we have availability for those days. To add an extra child,13 years or older, you need to pay $70 USD per night. Once you decide to make your reservation yo can call us to our toll free 1 888 733 7308. We hope to hear from you soon.

Leissie C.  from  Merchant  replied on  Jan 19, 2013

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