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El Cid Castilla Beach - Mazatlán, Mexico

Four- or Seven-Night Elite All-Inclusive Stay at El Cid Castilla Beach in Mazatlán, Mexico

The Fine Print

  • Must book by 3/15/13 or promotional value expires
  • Must complete travel by 8/31/13
  • Not valid 3/25/13-3/31/13
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • NReservation required, subject to availability
  • 3-day cancellation notice required or fee of applicable two-nights' stay up to the amount paid for Groupon applies
  • Must be 21 or older to check in
  • Credit card required at booking
  • Not valid with reward points
  • Tax included

Questions and Answers 87 questions

Q:

There is an exclusion from March 15 to 31. If we check in on the 31st is that consider part of the exclusion?

Pete W.  asked on  Jan 17, 2013

A:

Hi Pete!, well 31st is still part of the exclusion. In this case you to check in from April 1st.

Anabel F.  from  Merchant  replied on  Jan 17, 2013

Q:

I'm considering going with two of my girlfriends. So, I'd only need to buy one Groupon (for two people), correct? Does the "additional adult cost" of $70 per night include the room and all of the other all-inclusive amenities included in the Groupon deal?

Michelle B.  asked on  Jan 17, 2013

A:

Hi Michelle, I confirm, you only need to by one Groupon and the additional adult cost is $70 per night (additional person is charged at the time of check in) and will have all of the other Elite All inclusive amenities included in this deal. Hope to see you soon.

Claudia L.  from  Merchant  replied on  Jan 17, 2013

Q:

We would be travelling with 1 adult and 2 children, both aged 11. Would this Groupon still work?

Heather S.  asked on  Jan 17, 2013

A:

Hi Heather, this groupon still work. The rate is offered based on double ocuppancy, and it is the same for single ocuppancy. Hope to see you soon.

Claudia L.  from  Merchant  replied on  Jan 17, 2013

Q:

How close are you to the airport? Do you have a shuttle or can we take a taxi at the airport? Thanks!

meaghan w.  asked on  Jan 17, 2013

A:

The Rafael Buelna airport is 25 minutes from El Cid Castilla. You can take a taxi at the airport or you can contact our hotel travel agency for the most recent transfer rates : reserve@pronatours.com.mx, so they can give you rates. Hope see you soon.

Claudia L.  from  Merchant  replied on  Jan 17, 2013

Q:

If I have 2 Adults and 1 child (17 years), what would the cost be for either option??

Dana  asked on  Jan 16, 2013

A:

Good afternoon Dana. The extra person (13 years or older) will cost you $70 USD per night and you'll need to pay this extra fee directly with the hotel.

Leissie C.  from  Merchant  replied on  Jan 17, 2013

Q:

Cost two adults for 14 days. Marilyn Haines

Marilyn H.  asked on  Jan 16, 2013

A:

Hi Marilyn H. In this case you'll need to buy 2 groupons for 7 nights each one.

Leissie C.  from  Merchant  replied on  Jan 17, 2013

Q:

Do you have availability for reservations August 5-11, give or take a day or two? I'm hoping this can work for our honeymoon!

Katie  asked on  Jan 16, 2013

A:

Hello Katie. You can absolutely reserve from August 5th thrugh the 11th. Once you buy your groupon call us to make your reservation to our toll free number 1 888 733 7308

Leissie C.  from  Merchant  replied on  Jan 17, 2013

Q:

I forgot to ask is March 14-17 available? those are the only dates we have available for travel from work. thanks

Sarah D.  asked on  Jan 16, 2013

A:

Hello Sarah D. We have this days available to make your reservation. You can call us to our reservations department, the Toll free number is 1 888 733 7308

Leissie C.  from  Merchant  replied on  Jan 17, 2013

Q:

HI, I am a single mom. I plan to bring my son 18yrs. for a graduation present, along with my 17yr. old nephew. which means altogether 3 people. What is the cost?

Cassandra T.  asked on  Jan 16, 2013

A:

Hello Cassandra T. The extra adult cost you $70 USD per night and you'll need to pay it directly to the hotel.

Leissie C.  from  Merchant  replied on  Jan 17, 2013

Q:

Hi.. I have two children 13 and 15 would this work for us?

gillian g.  asked on  Jan 16, 2013

A:

Hi Gillian. In this cse you have to purchase 1 groupon for 2 adults, and pay the kids as extra adults. The kids up to 12 years old are free, but 13 and ahead are considered as paying adults. The rate per adult is 70 USD per person and per night.

Anabel F.  from  Merchant  replied on  Jan 16, 2013

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