Return to the deal

El Cid Castilla Beach - Mazatlán, Mexico

Four- or Seven-Night Elite All-Inclusive Stay at El Cid Castilla Beach in Mazatlán, Mexico

The Fine Print

  • Must book by 3/15/13 or promotional value expires
  • Must complete travel by 8/31/13
  • Not valid 3/25/13-3/31/13
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • NReservation required, subject to availability
  • 3-day cancellation notice required or fee of applicable two-nights' stay up to the amount paid for Groupon applies
  • Must be 21 or older to check in
  • Credit card required at booking
  • Not valid with reward points
  • Tax included

Questions and Answers 87 questions

Q:

since the package allows 2 kids will it allow 1 or 2 adults to come with us (4 adults traveling together )

george r.  asked on  Jan 16, 2013

A:

Rooms occupancy can not be exceeded of 4. Only 2 adults will be included in the package and the other 2 have to pay as extra adult per night and per person. In case that upon arrival you change your mind nad want to have a bigger room, we have suites in our sister hotels, which are bigger rooms tha can be shown to you. This room upgrade has an additional charge.

Anabel F.  from  Merchant  replied on  Jan 16, 2013

Q:

I like “7 Elite All-Inclusive Nights for Two and Up to Two Kids” but I have only one and he is 16. Is it pricing the same? Radomir 636 737-5442

Radomir S.  asked on  Jan 16, 2013

A:

In this case the promotion is good for 2 Adults and kids up to 12 years old. Kids 13 and older are considered as paying adult; it means that you have to buy 1 groupon for 2 adults, and pay the extra adult (the children) upon check in, the nightly price is 70 USD per night. Have a nice day Radomir!!!

Anabel F.  from  Merchant  replied on  Jan 16, 2013

Q:

I am interested in the 4-night deal for the dates 3/21-3/25... meaning checking out on the 25th. The deal says "Not valid 3/25/13-3/31/13." Are my dates still OK? Thanks .

Irena S.  asked on  Jan 16, 2013

A:

If you are checking out on the 25th of March it´s fine and you can book those dates. Have a nice day Irena!!

Anabel F.  from  Merchant  replied on  Jan 16, 2013

Q:

I am the single mom with the 18 and 17yr. olds. I forgot to mention the three of us plan to vacation for 7 days. How many groupons will I need to purchase and does the cost include the airfare?

Cassandra T.  asked on  Jan 16, 2013

A:

You need to buy 1 Groupon and pay for the adult aupon check in. The price is for hotel only. We have a few choice for airfare: if you come from Los Angeles, Oackland, San Antonio, Houston, Denver try this website http://www.caljetair.com/. In case you come from somewhere else try: www.expedia.com

Anabel F.  from  Merchant  replied on  Jan 16, 2013

Q:

i just tried the toll free number and didnt get anyone. I have a couple of questions 1. I have two girl friends that are coming with me but we cannot split up rooms. We have always shared beds and are perfectly fine with double occupancy beds. How much will it cost us extra for four nights for the one adult more? 2. is airport pick up included in the package? btw I love El Cid my first group on getaway was with you a couple years back and loved it, cant wait to be back!!!!!!!!!!!!!!

Sarah D.  asked on  Jan 16, 2013

A:

Did you dial this one 1.888.733.7308?

Anabel F.  from  Merchant  replied on  Jan 16, 2013

Q:

Traveling from the midwest, do I need a passport for this trip?

Victoria H.  asked on  Jan 16, 2013

A:

Yes ma'am passport is required for foreigner passengers.

Anabel F.  from  Merchant  replied on  Jan 16, 2013

Q:

How far away are the sister hotels from this hotel? Are Premium and/or non-domestic beverages included? Do you offer babysitting for a 1 year old services? Thanks

Fiorella F.  asked on  Jan 16, 2013

A:

There 3 sister hotels: El Cid Moro is the adjoining tower from El Cid Castilla and you can get walking. El Cid Granada is accross the street, and it takes less than 5 minutes to get there. el Cid Marina is five minutes driving and there is a shuttle for guests beween the 4 properties. There is no restricted ordering menu for Elite Packages. There is baby sitting for an additional charge. It needs to be requered 24 hrs in advance.

Anabel F.  from  Merchant  replied on  Jan 16, 2013

Q:

does this package include airfare?

Jennie N.  asked on  Jan 16, 2013

A:

If you are traveling from Los Angeles, Oackland, San Antonio, Denver or Houston we suggest to serach for attractive airfares at: http://www.caljetair.com/, and if you come from somewhere else: www.expedia.com for airfare avalability...

Anabel F.  from  Merchant  replied on  Jan 16, 2013

Q:

Does this package include plane fares

Cynthia .  asked on  Jan 16, 2013

A:

If you are traveling from Los Angeles, Oackland, San Antonio, Denver or Houston we suggest to serach for attractive airfares at: http://www.caljetair.com/, and if you come from somewhere else: www.expedia.com for airfare avalability...

Anabel F.  from  Merchant  replied on  Jan 16, 2013

Q:

Is the airline included also?

anna p.  asked on  Jan 16, 2013

A:

Hi Anna, airfare isn´t icluded but for avalability search you can try this if you come from Los Angeles, Oackland, Denver, Houston or San Antonio: http://www.caljetair.com/ ; if you come from somewhere else try: www.expedia.com

Anabel F.  from  Merchant  replied on  Jan 16, 2013

51 - 60 of 87 questions

Grouber