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El Cid Castilla Beach - Mazatlán, Mexico

Four- or Seven-Night Elite All-Inclusive Stay at El Cid Castilla Beach in Mazatlán, Mexico

The Fine Print

  • Must book by 3/15/13 or promotional value expires
  • Must complete travel by 8/31/13
  • Not valid 3/25/13-3/31/13
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • NReservation required, subject to availability
  • 3-day cancellation notice required or fee of applicable two-nights' stay up to the amount paid for Groupon applies
  • Must be 21 or older to check in
  • Credit card required at booking
  • Not valid with reward points
  • Tax included

Questions and Answers 87 questions

Q:

We are looking at this Groupon for our family of 4 (2 adults and 2 kids). Do you have availability for any week in April? Thank you.

Warren B.  asked on  Jan 15, 2013

A:

Hello Warren!! We have availability in the first three week of April. You can call to our Reservations Deparment and book. The toll free number is 1-888-733-7308. Have a wonderful day!

Elia P.  from  Merchant  replied on  Jan 15, 2013

Q:

I would have 2 adults & 2 children (15 & 11), what would be the cost for my group for the 7 night stay?

Ann K.  asked on  Jan 15, 2013

A:

Hello Ann! The cost for 7 nights is 1,386 usd and 70 usd extra per night (15 years old). So, the total is 1,876 usd. Hope to see you soon!

Elia P.  from  Merchant  replied on  Jan 15, 2013

Q:

Hola, I would want to travel with our three kids; 10, 14 and 17. If we wanted two rooms for 7 days what price would we be looking at;and how many groupons would we need to purchase?

Kristen  asked on  Jan 15, 2013

A:

In this case would be 2 groupons. It´s one per room. Remember Kids 13 and older are condered as paying adults.

Anabel F.  from  Merchant  replied on  Jan 15, 2013

Q:

We have 3 kids. Can this work for 2 adults, and kids 16, 14 and 11?

Victor  asked on  Jan 15, 2013

A:

Hi victor: Only the 11 years old child can work for this promotion: which says 2 kids up to 12 years free; the 14 and 16 years old kids pay as adults. Rooms in castilla are enough for 4 people. In this case you have to book 2 rooms (i room with 2 adults+1 child, and 1 more room with the other 2 kids). Kids 13 and ahead are conderated as adults...

Anabel F.  from  Merchant  replied on  Jan 15, 2013

Q:

Hi, if traveling with 2 adults and 1 child, How many groupons do I need to buy? Thanks

Maria T.  asked on  Jan 15, 2013

A:

You can have up to four guests in the double beds room with one Groupon. The deal covers two guests, but you can add the two extra for $70 per night for each additional adult aged 13 or older.

Benjamin V.  from  Self  replied on  Jan 15, 2013

Q:

What airport do you fly into? How far is the airport from the hotel? And how much does a cab ride from the airport to the hotel cost? Thank you!

Laura H.  asked on  Jan 15, 2013

A:

Good morning Laura H.: The airport name is Rafael Buelna; the city code for agencies is MZT, which is Mazatlan city, Sinaloa State Mexico (to find it much easier); we suggest to contact our hotel travel agency for the most recent rates: reserve@pronatours.com.mx, so they can give you rates and what to do in cas you want to book transportation. We hope see you soon

Anabel F.  from  Merchant  replied on  Jan 15, 2013

Q:

Hi, I was wondering if you had availability before I buy this group-on for March 27-April 3 for seven nights? It would be for my husband, myself and our two kids 11 and 8. If you could Let me know I would appreciate it.

Jaime K.  asked on  Jan 15, 2013

A:

Hi Jamie! Thanks for contacting us!! Unfortunately, our black out date specified in this deal is from March 25th to 31st, 2013. If you would like to book this deal in any other dates, please let us know. We would love to have you here in Mazatlan. Hope to see you soon!!

Elia P.  from  Merchant  replied on  Jan 15, 2013

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