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El Cid La Ceiba Beach - Cozumel, Mexico

Stay at El Cid La Ceiba Beach in Cozumel, Mexico

The Fine Print

  • Must book by 8/23/13 or promotional value expires
  • Must complete travel by 8/11/13 or 12/21/13 depending on option purchased
  • Not valid 11/27-12/2
  • Limit 2 per person, may buy 2 additional as gifts
  • Limit 2 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 7-day cancellation notice required or fee of applicable one-night's stay up to the amount paid for Groupon applies
  • Must be 18 or older to check in
  • Credit card required at booking
  • All resort taxes and fees are included

Questions and Answers 93 questions

Q:

can you upgrade your room to an ocean front room

tom m.  asked on  Jul 9, 2013

A:

Upgrades may be available for an additional fee at check-in. This must be arranged with the hotel directly.

John  from  Groupon  replied on  Jul 9, 2013

Q:

Do you have availability for 2 rooms (2 couples) from August 12th to August 19th or nearby dates to that week? Also, we have a baby that is less than a year old? Would they charge us USD 35/night for a baby less than a year old?

jigar p.  asked on  Jul 8, 2013

A:

Deaqr Mr. Jigar. We do have availability for your traveling dates; your baby is free of charge.

Virginia Z.  from  Merchant  replied on  Jul 8, 2013

Q:

Are the dates August 17-24 available for 2 groupon vouchers of the 7-night stay?

jigar p.  asked on  Jul 8, 2013

A:

Dear Mr. Jigar. we do have availability for your traveling dates.

Virginia Z.  from  Merchant  replied on  Jul 8, 2013

Q:

The number listed (in the deal) for reservations just rings out until I get a dialtone. I called the resort, who told me to book online. Online I can't determine which room the deal applies to, so I have a few questions. 1. Do you have rooms (for this deal) available 10/06/13-10/111/13? 2. How do I book it? 3. Do all inclusive (food and drink) include alcohol or activities (zip lining)?

Michael D.  asked on  Jul 7, 2013

A:

Dear Mr. Michael, We do have availability for your traveling dates, to make rservation you call us at 1-800-435-3240 Monday to Friday from 9:00 to 5:00 pm, saturdays from 9:00 am to 2:00 pm. The All Inclusive package includes alcoholic an non alcoholic beverages, meals from 7:00 until 10:30 pm., beach and pool acitivities, 1 free hour of snorkeling equipment everyday. Also you have one free entrance tp Fly High Adventures and Eco Park (zipline)

Virginia Z.  from  Merchant  replied on  Jul 8, 2013

Q:

How do I book my trip Oct 6th - Oct 11th (option 2)? Can I request a king bed? Does this deal include alcohol? Does this deal cover any activities?

Michael D.  asked on  Jul 7, 2013

A:

Dear Mr. Michael, to make rservation you call us at 1-800-435-3240 Monday to Friday form 9:00 to 5:00 pm, saturdays from 9:00 am to 2:00 pm. You can request a king bed, The All Inclusive package includes alcoholic an non alcoholic beverages, beach and pool acitivities, 1 free hour of snorkeling equipment everyday.

Virginia Z.  from  Merchant  replied on  Jul 8, 2013

Q:

With our group there would be a total of 3 adults and 2 kids ages 9 and 6. Would I need to purchase two or would I just be charged additionally? If I'm charged additionally how much would it be?

Mary L.  asked on  Jul 7, 2013

A:

Maximum occupancy for the Groupon room is 4, you'll be unable to exceed this maximum. Adding occupants above their standard is $75 per night for each additional guest 13 or older; $35 per night for each additional guest 12 or younger.

John  from  Groupon  replied on  Jul 8, 2013

Q:

Traveling party: 2 adults, 16 and 18 year old kids..If there is an additional charge of $75 per person (over 13), for 4 nights, the total charge would be the same as if we would to buy 2 groupons for $599, right?

j  asked on  Jul 7, 2013

A:

Dear Mr. J. is better for you purchase 2 groupon vouchers, the $75 usd extra applies from Aug 12th - Dec 21st, if your trabeling perios is from now until Aug 11th price is $92 usd per person per night.

Virginia Z.  from  Merchant  replied on  Jul 8, 2013

Q:

Hello, Do you have availability from Sept. 2nd-6th? Thank you

James W.  asked on  Jul 8, 2013

A:

Dear Mr. James. We do have availability for your traveling dates.

Virginia Z.  from  Merchant  replied on  Jul 8, 2013

Q:

Do you have availability for August 9th thru August 19th? Also, I have an 8 year old and a 6 year old. Are they extra?

Margaret H.  asked on  Jul 8, 2013

A:

Dear Mrs. Margaret. We do have availability for your traveling dates, your children are free of charge.

Virginia Z.  from  Merchant  replied on  Jul 8, 2013

Q:

does this include airfair

Abigail B.  asked on  Jul 6, 2013

A:

Dear Abigail, this special package doesn't include airfair, just room and food and beverages.

Virginia Z.  from  Merchant  replied on  Jul 6, 2013

1 - 10 of 93 questions

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