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Elk Springs Resort - Gatlinburg, TN

Two-Night Stay at Elk Springs Resort in Gatlinburg, TN

The Fine Print

  • Must book by 3/8/13 or promotional value expires
  • Must complete travel by 5/31/13
  • Not valid 3/1-3/31
  • Limit 4 per person, may buy 4 additional as gifts
  • Limit 4 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • All cancellations subject to fee of applicable one night's stay
  • 14-day cancellation notice required or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Not valid with reward points
  • $135 (2 bdrm), $145 (3 bdrm) or $155 (4 bdrm) cleaning and damage waiver fee required at booking
  • 12.75% tax not included

Questions and Answers 152 questions

Q:

Are we charged per person?

Renee J.  asked on  Jan 9, 2013

A:

We price based on the size of the cabin, not occupancy. However, keep in mind there are occupancy limitations per cabin. You can see these on our website when using the availability search. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Does pet friendly include dogs and cats,...thank you! :)

Vivien C.  asked on  Jan 9, 2013

A:

Pet friendly is for dogs only and we do have size and breed limitations. Also, not all cabins are pet friendly.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Are kids allowed, what is price for 4 adults and 3 teenagers?

Jean J.  asked on  Jan 9, 2013

A:

We price based on the size of the cabin, not occupancy. However, keep in mind there are occupancy limitations per cabin. You can see these on our website when using the availability search. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

You mention a "$135 (2 bdrm), $145 (3 bdrm) or $155 (4 bdrm) cleaning and damage waiver fee required at booking". Is this a deposit in case of damages that you get back when you leave or a payment?

Tori T.  asked on  Jan 9, 2013

A:

It's a damage waiver and cleaning fee. This is used for damage protection for incidental damage and to pay the cleaners that actual fee they charge to clean the cabin at checkout. They are non-refundable. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Are the dates of 3/1-3/31 the only dates that the Groupon can not be used as long as the cabin(s) are available?

Kandyce W.  asked on  Jan 9, 2013

A:

yes! However the last date you can stay is May 30th. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Is there any way we could use this for a date beyond May 31?

Lisa S.  asked on  Jan 9, 2013

A:

Hi Lisa, Unfortunately not. give us a call at 866-550-1795 x2 or email us at cabininfo@elkspringsresort.com and we may be able to accommodate your time frame and budget.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

In reference to Andy E's answer to Amy H's question... How I understand Andy's guidelines - purchase the groupon, go to company website to reserve cabin, use the comments to populate groupon code and pricing will be adjusted after the fact. When attempting to book online, it is asking for approximately 24% down payment to make the reservation. This is over and above the amount you are paying for the groupon. Does the purchaser have to wait for a refund of the down payment less up-front fees since the groupon was purchased separately? So essentially you put nearly twice as much down up front but then get refunded once the groupon/reservation is processed? Is there someone to call to make reservations who can make the price adjustments right away, to avoid the extra money up front, waiting for refund scenario? Thanks!

SHANNON L.  asked on  Jan 8, 2013

A:

Hi Shannon. Great question and sorry it was not clear. We DO NOT charge your card the deposit amount displayed at the time of booking. If your booking prior to 14 days prior to check in we charge the admin/booking fee of $45 + tax only. Then 14 days prior to check in we will charge the remaining fees and taxes due on the fees and groupon amount to the card you used to reserve the cabin. The groupon amount you will pay directly to groupon. Once paid we need your redemption code and we'll need that redemption code as soon as possible. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

What is the name of the 3 bedroom cabin that is available?

Stasha T.  asked on  Jan 8, 2013

A:

All of our 3 bedrooms are available. You can search online at our website based on the cabin size and requested dates of stay. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

What cabins have the handicap accessibility? Would love to come!!! Thank you!!

Rebeca M.  asked on  Jan 8, 2013

A:

We do not have any fully ADA compliant cabins, but we do have several that are handicap friendly. We suggest you call us at 866-550-1795 x2 so we can assist you in choosing the right cabin for your needs.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Is this deal only for a one night stay?

Michelle W.  asked on  Jan 8, 2013

A:

Hi Michelle, it is for a 2 night stay. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

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