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Elk Springs Resort - Gatlinburg, TN

Two-Night Stay at Elk Springs Resort in Gatlinburg, TN

The Fine Print

  • Must book by 3/8/13 or promotional value expires
  • Must complete travel by 5/31/13
  • Not valid 3/1-3/31
  • Limit 4 per person, may buy 4 additional as gifts
  • Limit 4 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • All cancellations subject to fee of applicable one night's stay
  • 14-day cancellation notice required or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Not valid with reward points
  • $135 (2 bdrm), $145 (3 bdrm) or $155 (4 bdrm) cleaning and damage waiver fee required at booking
  • 12.75% tax not included
  • See the rules that apply to all deals.

Questions and Answers 152 questions

Q:

When do we pay the taxes...when booking or when we arrive?

katie l.  asked on  Jan 8, 2013

A:

We will collect the sales taxes 14 days prior to check in via the card you have on file at the time of booking. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

hi if we but today what is the earliest date we can use?

Kathy S.  asked on  Jan 8, 2013

A:

Hi Kathy! You can book your stay for as early as 01/09/2013 (wednesday) :) the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

What does the cleaning and waiver fee exactly mean? Do we get that money back?

katie l.  asked on  Jan 8, 2013

A:

No, these fees are non-refundable. the damage waiver is a flat fee in lieu of a damage deposit and the cleaning fee is the actual fee paid to the cleaners to clean the cabin upon check out. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

If we booked it using 4 groupons to stay 8 nights would we have to pay that cleaning fee for every groupon we used or would it be a one time fee?

Terra H.  asked on  Jan 8, 2013

A:

its a one time fee given that you book it in the same cabin for consecutive nights. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

How do I know which cabin I would be getting? It looks like Elk Springs has a ton of cabins and i want to know which ones are eligible for this deal. I'm looking at a 3 bedroom cabin.

Paola J.  asked on  Jan 8, 2013

A:

You get to choose the cabin you want! the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

which cabin do you get 1 bedrm i see there are several so what is the total cost including all fees and taxes or what exactly does the groupon include?

don b.  asked on  Jan 8, 2013

A:

the only 1 bedrooms available are smoky mountain romance, creekside hideaway, creekside chalet and moutain flower. all others are not available as part of this promotion. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Can I reserve in Dec. 2013 with this groupon?

brenda  asked on  Jan 8, 2013

A:

Hi Brenda, unfortunately not. that is outside the redemption period.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Can we specify which cabin, ie: Cajun Hideaway???? Darryl

Darryl N.  asked on  Jan 8, 2013

A:

Absolutely! We prefer that you pick the cabin! You can search for cabins available for your requested dates of stay on our website by using the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

I want to use this deal. I want to check in Feb 28 and check out March 3. I know the deal said not valid 03/1-03/31. If I check in Feb 28, will that be okay?

Alexandria M.  asked on  Jan 8, 2013

A:

Unfortunately days in March are not open regardless of the check in date. We're sorry alexandria but special offers such as these do have restrictions

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

will we be able to choose which cabin we want when booking? also what are options of the upgrading to a bigger cabin ae we able to just pay the difference?

Ollicia R.  asked on  Jan 8, 2013

A:

You can choose the cabin you wish to stay in (best option is to do an availability search on our website via the quick cabin find box in the upper left hand side of our website). You can also upgrade to a 5 bedroom cabin (excluding amazing views retreat) for $100/night over the 4 bedroom rate. You can book online on our website (use the cabin quick find box in the upper right hand side) and then in the notes/comments section designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee.

Andy E.  from  Merchant  replied on  Jan 9, 2013

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