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Elk Springs Resort - Gatlinburg, TN

Two-Night Stay at Elk Springs Resort in Gatlinburg, TN

The Fine Print

  • Must book by 3/8/13 or promotional value expires
  • Must complete travel by 5/31/13
  • Not valid 3/1-3/31
  • Limit 4 per person, may buy 4 additional as gifts
  • Limit 4 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • All cancellations subject to fee of applicable one night's stay
  • 14-day cancellation notice required or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Not valid with reward points
  • $135 (2 bdrm), $145 (3 bdrm) or $155 (4 bdrm) cleaning and damage waiver fee required at booking
  • 12.75% tax not included
  • See the rules that apply to all deals.

Questions and Answers 152 questions

Q:

The fine print details states "limit 4 per visit" ....does this mean only four people are allowed per visit with the coupon??

Kelli Y.  asked on  Jan 13, 2013

A:

Hi Kelli, that is 4 groupons per visit. You can search for cabins available for your requested dates of stay and book online on our website at http://www.elkspringsresort.com by using the cabin quick search in the upper left of our website (http://www.elkspringsresort.com). This will show you the cabins avaialble and the dates they are available. The retail rates, not the groupon rates will be shown, but given you are using the groupon we will override these rates after you submit your online reservation. Once you find a cabin you can book online via link by the cabin. When reserving online be sure to designate that you are booking with a groupon and include your redemption code. There is a notes/comments section during the reservation process where you should list your redemption code and specify that you are using the groupon. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 13, 2013

Q:

Can we use the groupon to get a 1 bedroom cabin? It's just my wife and I for our anniversary. These cabins are amazing looking!

Justin B.  asked on  Jan 13, 2013

A:

Hi Justin, you can use them for creekside hideaway, creekside chalet, smoky mountain romance, mountain flower 1 bedroom cabins. Not all of our 3 bedrooms qualify. You can search for cabins available for your requested dates of stay and book online on our website at http://www.elkspringsresort.com by using the cabin quick search in the upper left of our website (http://www.elkspringsresort.com). This will show you the cabins avaialble and the dates they are available. The retail rates, not the groupon rates will be shown, but given you are using the groupon we will override these rates after you submit your online reservation. Once you find a cabin you can book online via link by the cabin. When reserving online be sure to designate that you are booking with a groupon and include your redemption code. There is a notes/comments section during the reservation process where you should list your redemption code and specify that you are using the groupon. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 13, 2013

Q:

Hi, I would like to purchase the two bedroom Cabin for four nights,so I would need to purchase two groupons? Also will the two bedroom unit sleep up to 8 people? We are not sure if two people will come but just in case I was wondering if the two bedroom would be big enough Thankyou

teresa h.  asked on  Jan 13, 2013

A:

Hi Teresa, you can purchase 2 groupons and use consecutively for four nights, Yes! Keep in mind the 2 bedrooms can sleep up to 8, but they are better suited for 4 adults. There are bunk beds and a sleeper sofa and the few that hold 8 are best when travelling with kids.

Andy E.  from  Merchant  replied on  Jan 13, 2013

Q:

I am trying to book two nights, Friday and Saturday during either the first two weekends in February or the first weekend in March. I'd like 4 bedrooms because we will have 12 adults (6 couples) to qualify for the Groupon. One of the couples are both turning 40 and this is going to be our surprise gift to them. We'd like as may amentities as possible so that all couples can do as they please during the weekend... pool tables, air hockey, many hot tubs, nature hikes, fireplaces, etc. We realize under the Groupon deal that there are only 4 private rooms. Will there be two other pull out couch/beds? Also, I want to make sure before I book the Groupon deal of $379 for 4 bedrooms, that one of these three weekends would be available with all of these amentities. We wouldn't be able to use the Groupon any other time before the expiration date unless it's one of these three weekends so I'm nervous to just buy the Groupon without knowing for sure the availability. Can you please help me. Thank you in advance.

Wendy O.  asked on  Jan 12, 2013

A:

Hi Wendy, the groupon is not valid in march, so those dates would not be an option. The best thing to do is to check our availability search on our website at www.elkspringsresort.com you can search by date and see what cabins are available. From there you can book online, just note during the reservation process in the reservation notes/comments that you will be using a groupon. Include the redemption code from groupon and upon receipt we'll update the reservation to reflect the groupon pricing. We appreciate your interest!

Andy E.  from  Merchant  replied on  Jan 12, 2013

Q:

On Groupon it says the check-in age is 18, but you website says 21. What is the check-in age?

Jeffrey K.  asked on  Jan 12, 2013

A:

Our check in age is 21, sorry for the confusion.

Andy E.  from  Merchant  replied on  Jan 12, 2013

Q:

Are any of the cabins handicap

carol s.  asked on  Jan 11, 2013

A:

We do have some cabins that are handicap friendly, it's best to call at 866-550-1795 x2 for us to assist you given the different configurations and cabin sizes.

Andy E.  from  Merchant  replied on  Jan 11, 2013

Q:

When would the remaining amount for the cabin be paid? (i.e. the damage waiver and tax) Would this be charged when we book the cabin?

Allison R.  asked on  Jan 11, 2013

A:

$45 + tax is due at booking and then the remainder is due 14 days prior to check in. We charge the card on file used to make the reservation.

Andy E.  from  Merchant  replied on  Jan 11, 2013

Q:

I'm wanting to buy the 3 bedroom cabin, once i pay for it, where do i pick the cabin i want and for what days? Also I can bring other people with me correct? total of 11 other people? or would they have to buy a separate one?

michelle  asked on  Jan 11, 2013

A:

11 people will be tight for a cabin as the estimated sleeping capacity includes kids. Once you pay for the groupon, you can book online and then note the groupon redemption code in the reservation notes/comments sections online. Once we receive the reservation we will adjust the pricing and charge you the booking fee.

Andy E.  from  Merchant  replied on  Jan 11, 2013

Q:

Does this apply to the 1 bedroom cabins like the creekside hideaway? Are there any deals for those?

Susie M.  asked on  Jan 11, 2013

A:

You can apply the 2 bedroom groupon to creekside hideaway, creekside chalet, smoky mountain romance and mountain flower. Not all 1 bedrooms apply.

Andy E.  from  Merchant  replied on  Jan 11, 2013

Q:

I just tried to purchuse the two bedroom option and it's sold out- Is there any way the deal will come back on

Tanya C.  asked on  Jan 11, 2013

A:

Unfortunately once a deal is sold out it is no longer available.

Marty S.  from  Self  replied on  Jan 11, 2013

A:

We are discussing releasing more 2 bedroom units for this offer. Please keep watching this deal!

Andy E.  from  Merchant  replied on  Jan 11, 2013

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