Is the damage and cleaning fee something we get back after the trip or is this added on to the cost of the trip?
Mary-Brett S. asked on Jan 9, 2013
They are non refundable and added to the cost of the trip (plus taxes) You can search for cabins available for your requested dates of stay on our website by using the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.
Andy E. from Merchant replied on Jan 10, 2013