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Elk Springs Resort - Gatlinburg, TN

Two-Night Stay at Elk Springs Resort in Gatlinburg, TN

The Fine Print

  • Must book by 3/8/13 or promotional value expires
  • Must complete travel by 5/31/13
  • Not valid 3/1-3/31
  • Limit 4 per person, may buy 4 additional as gifts
  • Limit 4 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • All cancellations subject to fee of applicable one night's stay
  • 14-day cancellation notice required or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Not valid with reward points
  • $135 (2 bdrm), $145 (3 bdrm) or $155 (4 bdrm) cleaning and damage waiver fee required at booking
  • 12.75% tax not included

Questions and Answers 152 questions

Q:

What is the earliest that this can be used? I would like to use it for this month, January 2013. thanks

Nancy B.  asked on  Jan 9, 2013

A:

You can use it for a check in today if you like. The deal is valid from now until May 31st (march is excluded). You can search for cabins available for your requested dates of stay and book online on our website at http://www.elkspringsresort.com by using the cabin quick search in the upper left of our website (http://www.elkspringsresort.com). This will show you the cabins avaialble and the dates they are available. The retail rates, not the groupon rates will be shown, but given you are using the groupon we will override these rates after you submit your online reservation. Once you find a cabin you can book online via link by the cabin. When reserving online be sure to designate that you are booking with a groupon and include your redemption code. There is a notes/comments section during the reservation process where you should list your redemption code and specify that you are using the groupon. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Can I use 2 credit cards to make the payment for my groupon?

Janelle c.  asked on  Jan 8, 2013

A:

Very sorry, but you will not be able to use two different credit cards toward the purchase of one Groupon. If you need further assistance, please contact our Customer Service Department by emailing support@groupon.com, or by calling 877-788-7858, M-F from 9am-5pm CT.

Brette V.  from  Groupon  replied on  Jan 9, 2013

Q:

If I buy the groupon today and book a cabin, what will be my total cost? I am looking at the $349 price.

Bryan S.  asked on  Jan 9, 2013

A:

The total cost is: $556.99 (the total can vary slight by $10-$20 as some of the cabins do have slightly higher cleaning fees depending on the cabin configuration) You can search for cabins available for your requested dates of stay on our website at http://www.elkspringsresort.com by using the cabin quick search in the upper left of our website (http://www.elkspringsresort.com). This will show you the cabins avaialble and the dates they are available. The retail rates, not the groupon rates will be shown, but given you are using the groupon we will override these rates after you submit your online reservation. Once you find a cabin you can book online via link by the cabin. When reserving online be sure to designate that you are booking with a groupon and include your redemption code. There is a notes/comments section during the reservation process where you should list your redemption code and specify that you are using the groupon. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Could we bring a service dog that is over 50 lbs? We can bring his paperwork if needed. Please let me know!

Samantha M.  asked on  Jan 9, 2013

A:

Absolutely! We prefer you try and stay in a pet friendly cabin, but if one is unavailable you are welcome to stay in another cabin of your choice. If you do book online in a non pet friendly cabin could you kindly note in the reservation comments that you are bringing a service dog. Thank you. :) Here is a link to our pet friendly cabins: http://www.elkspringsresort.com/gatlinburg-pet-friendly-cabins.html You can search for cabins available for your requested dates of stay on our website at http://www.elkspringsresort.com by using the cabin quick search in the upper left of our website (http://www.elkspringsresort.com). This will show you the cabins avaialble and the dates they are available. The retail rates, not the groupon rates will be shown, but given you are using the groupon we will override these rates after you submit your online reservation. Once you find a cabin you can book online via link by the cabin. When reserving online be sure to designate that you are booking with a groupon and include your redemption code. There is a notes/comments section during the reservation process where you should list your redemption code and specify that you are using the groupon. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Hi! Is there an option to add on a 3rd night at a discounted rate?

Laura S.  asked on  Jan 9, 2013

A:

Hi Laura, YES! you can add additional nights within the valid stay period for: 2 bedroom: $175 3 bedroom: $250 4 bedroom: $325 (TN sales taxes of 12.75% do apply) You can search for cabins available for your requested dates of stay on our website at http://www.elkspringsresort.com by using the cabin quick search in the upper left of our website (http://www.elkspringsresort.com). This will show you the cabins avaialble and the dates they are available. The retail rates, not the groupon rates will be shown, but given you are using the groupon we will override these rates after you submit your online reservation. Once you find a cabin you can book online via link by the cabin. When reserving online be sure to designate that you are booking with a groupon and include your redemption code. There is a notes/comments section during the reservation process where you should list your redemption code and specify that you are using the groupon. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

What does travel by May 31 mean? For example can I check in on May 31 and continue with my stay for 2 nights?

Shing  asked on  Jan 9, 2013

A:

Hi Shing, The last night of your stay must be on or before the 31st. You can search for cabins available for your requested dates of stay on our website at http://www.elkspringsresort.com by using the cabin quick search in the upper left of our website (http://www.elkspringsresort.com). This will show you the cabins avaialble and the dates they are available. The retail rates, not the groupon rates will be shown, but given you are using the groupon we will override these rates after you submit your online reservation. Once you find a cabin you can book online via link by the cabin. When reserving online be sure to designate that you are booking with a groupon and include your redemption code. There is a notes/comments section during the reservation process where you should list your redemption code and specify that you are using the groupon. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

How soon can I use this groupon to book a cabin? I'm actually looking to book a cabin for the last week of January...

Sheena M.  asked on  Jan 9, 2013

A:

Hi Sheena! you can book for a stay tomorrow if you like! You can choose the cabin you wish to stay in (best option is to do an availability search on our website via the quick cabin find box in the upper left hand side of our website). You can also upgrade to a 5 bedroom cabin (excluding amazing views retreat) for $100/night over the 4 bedroom rate. You can book online on our website (use the cabin quick find box in the upper right hand side) and then in the notes/comments section designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Since you do teacher's discounts, can I use myp teacher discount with this groupon? Meaning the 10% off the total?

Melissa M.  asked on  Jan 9, 2013

A:

Hi Melissa! given the great offer we have with the groupon, we're unable to honor other discounts with this special. We're really sorry! But outside of these specials we do offer a teachers, AARP, nurse, firefighters, law enforcement and military discount.

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Honestly... I would NEVER want to stay ANYWHERE that is "pet friendly" (allows pets) but bans certain dogs just because of their breed. I'll be surprised if the merchant actually allows my comment to show up on this Q&A forum but I just had to share my thoughts. (For the record, I have no dogs but I strongly disagree with this policy.)

Cindi C.  asked on  Jan 9, 2013

A:

Hi Cindi, only certain cabins are pet friendly as we know there are guests who have pet allergies, etc. But the cabins that do allow pets...Insurance limitations are the driver behind restricting specific breeds and we have to comply to their guidelines. We are pet friendly and welcome dogs but unfortunately we do have some limitiations. It's great to see pet owners enjoying their vacations with their pet family members but unfortunately we can't accommodate all of them. Thanks for sharing your comments. :)

Andy E.  from  Merchant  replied on  Jan 9, 2013

Q:

Is option 2 $349 per person or $349 total for 4 people for a two nite stay?

Sally D.  asked on  Jan 9, 2013

A:

the pricing is based on cabin size, not on occupancy. Keep in mind that each cabin does have a max occupancy and it varies based on the cabin you select. We price based on the size of the cabin, not occupancy. However, keep in mind there are occupancy limitations per cabin. You can see these on our website when using the availability search. the cabin quick search in the upper right of our website http://www.elkspringsresort.com. Once you find a cabin you can book online. You can book online on our website (use the cabin quick find box in the upper right hand side) and then once you begin the reservation process you have the option to enter details in the notes/comments section. Be sure to designate that you are booking with a groupon and include your redemption code. Once we receive the reservation we will update your reservation reflecting the groupon pricing as the reservation will be booked at the retail rate. You will not be charged the deposit amount calculated at the time of booking, only the booking fee. If you are booking within 14 days of your stay we will charge all fees and sales taxes at the time of booking. The groupon amount will be deducted from your total and will not be charged. This is paid by you to groupon.

Andy E.  from  Merchant  replied on  Jan 9, 2013

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