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The Elms Hotel & Spa - Excelsior Springs

One- or Two-Night Stay with Optional Grotto Access and Hotel Credit at The Elms Hotel & Spa in Greater Kansas City

The Fine Print

  • Must book by 3/15/13 or promotional value expires
  • Must complete travel by 4/30/13
  • Not valid 2/9/13, 2/14/13, 2/16/13, or 4/5/13-4/6/13
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 24-hour cancellation notice required or fee of applicable one-night's stay up to the amount paid for Groupon applies
  • Must be 18 or older to check in
  • Credit card required at booking
  • 7% hotel occupancy assessment (subject to tax) and 8.726% tax not included

Questions and Answers 41 questions

Q:

So the $99.00 one night deal does include grotto access for 2 people, (no additional $55.00 charge)?

rebecca a.  asked on  Jan 22, 2013

A:

Rebecca A - yes, Option #1 includes Grotto access for two people - no additional charge.

Eric B.  from  Merchant  replied on  Jan 22, 2013

Q:

The Grotto access on a one day deal(two person) that has to be used Sunday to Wednesday nights, is only open until 7. Check in is at 4 so the Grotto time is very limited. Are there certain times within the year that the Grotto is open later on a Sunday night?

Diana K.  asked on  Jan 21, 2013

A:

Diana K - the Grotto can also be used the morning of your check-out. Grotto access is for one day, from check-in (4pm) to check-out (noon).

Eric B.  from  Merchant  replied on  Jan 21, 2013

Q:

HELP! I have purchased 2 2 NIGHT pkgs., and have reservations for TONIGHT!!! When I go to my Groupon, both purchases and gifts, it says "processing"....HELP....WE ARE LEAVING IN JUST A FEW HOURS....I NEED THE COUPON #. The Elms has made a reservation to hold the room with a note that we are waiting for our Groupons to process....Please contact me or let me know what to do!

Cheri E.  asked on  Jan 20, 2013

A:

Cheri E - this is the hotel that answers these questions. You will need to contact Groupon directly about your question. I know it takes a little bit of time for the processing but is usually within a few hours. No matter what, I am sure this can be worked out.

Eric B.  from  Merchant  replied on  Jan 20, 2013

Q:

Can I purchase two Option 2 packages and redeem them back to back? This would make our stay last 4 days.

Jen W.  asked on  Jan 20, 2013

A:

Jen W - yes, you can purchase two and use them back to back as long as both your check-in days follow the guidelines of the offer. It would make for a very relaxing 4 day getaway.

Eric B.  from  Merchant  replied on  Jan 20, 2013

Q:

What is included in the King Parlor Suite?

R M.  asked on  Jan 18, 2013

A:

R M - a King Parlor Suite has a sitting room with a sleeper sofa, separate bedroom, flat screen TVs in each room, small refrigerator, Keriug coffee maker, iPod docking station clock radio, custom 14 inch thick Elms exclusive mattress with microfibers linens and deluxe bathroom with Aveda brand toiletries.

Eric B.  from  Merchant  replied on  Jan 19, 2013

Q:

I am considering buying option #4. My understanding is this: option 4 - I get 2 nights - Friday and Saturday, 1-$50 credit. If we use the $50 credit in the spa, do we get Grotto access?

Laurie  asked on  Jan 18, 2013

A:

Laurie - Yes, if you used your $50 hotel credit in the spa, you would have access to the Grotto.

Eric B.  from  Merchant  replied on  Jan 18, 2013

Q:

Can the $99 King regular room be used for checkin on 1/20/13 (THIS SUNDAY!!!)?

Michelle P.  asked on  Jan 18, 2013

A:

Michelle P - yes, Option 1 would be eligible for a stay this Sunday. Please call us at 816-630-5500 to check availability.

Eric B.  from  Merchant  replied on  Jan 18, 2013

Q:

Do you have any on-site childcare, and what would the rate be?

Tyra H.  asked on  Jan 17, 2013

A:

Tyra H - sorry but we do not have on-site child care.

Eric B.  from  Merchant  replied on  Jan 17, 2013

Q:

For the $129.00 deal, what can you use the $50.00 hotel credit for. Can it be used for dining at the time of your visit?

Dianne L.  asked on  Jan 17, 2013

A:

Dianne L - the $50 hotel credit can be used for food and beverage or in the spa. The hotel credit does need to be used during your stay.

Eric B.  from  Merchant  replied on  Jan 17, 2013

Q:

•Option 4: $249 for two nights in a king parlor suite with a $50 hotel credit, valid for check-in Friday for Friday–Saturday stays (up to a $448 value) Wouldn't this be for check-in Friday for Friday - Sunday stay?

Carrie H.  asked on  Jan 17, 2013

A:

Carrie H - yes, I think you are correct. We count the date of the overnight stay so with Option 4, you would be staying Friday and Saturday night, checking out Sunday morning. I hope that answers your question.

Eric B.  from  Merchant  replied on  Jan 17, 2013

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