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Embassy Suites by Hilton Niagara Falls - Niagara Falls, ON

One-Night Stay with Dining Credits and Shuttle Passes at Embassy Suites by Hilton Niagara Falls in Niagara Falls, ON

The Fine Print

  • Must book by 2/24/13 or promo value expires
  • Must travel between 1/1/13-3/31/13
  • Not valid 2/17/13, 3/10/13-3/15/13
  • Valid only for option purchased
  • Reservation required, subject to availability
  • Room & bedding type are based on availability
  • 72-hour cancellation notice required or fee of applicable one-night's stay up to the amount paid for Groupon applies
  • Must be 18+ to check in; 21+ to gamble
  • CC required at booking and check-in
  • Water Park not open 1/1/13-1/4/13
  • Restaurant Vouchers can't be combined
  • 16% tax not included
  • See the rules that apply to all deals.

Questions and Answers 152 questions

Commonly Asked Questions

Q:

the casino, is that on the canadian side or ny side?

Gary T.  asked on  Dec 27, 2012

A:

The Seneca Casino is on the New York side of the border. A passport is required to cross the border.

Reservations  from  Merchant  replied on  Dec 28, 2012

Q:

can you combine groupons for a longer stay?

Laura V.  asked on  Dec 27, 2012

A:

Yes, you may purchase multiple vouchers for multiple nights.

Reservations  from  Merchant  replied on  Dec 28, 2012

Q:

Does it mean that breakfast is included and free of charge?

Hoyeung L.  asked on  Dec 28, 2012

A:

Yes, a free buffet breakfast is included.

Reservations  from  Merchant  replied on  Dec 28, 2012

More Questions and Answers

Q:

If I purchased two packages, can I check in on Saturday for the additional $10 fee? Or do I have to check-in on Friday?

Aishah S.  asked on  Jan 11, 2013

A:

You may check in on Saturday and pay the additional $10.00 fee. Please contact our reservations department at (905) 356-3600 for available dates.

Reservations  from  Merchant  replied on  Jan 11, 2013

Q:

Isn't it still quite cold and most likely snowy during the available dates? We are from Arizona, so want to know what to expect and what kind of clothing we would bring. Thank you!

StuJenn M.  asked on  Jan 11, 2013

A:

Normally you can expect below 0 degree Celsius temperatures this time of year. However, due to the unpredictability of the season, please refer to a reputable weather website a few days before your travel dates.

Reservations  from  Merchant  replied on  Jan 11, 2013

Q:

How do you upgrade to stay on a Saturday?

Emily W.  asked on  Jan 11, 2013

A:

There is a $10.00 fee payable at the hotel to use your groupon voucher on a Saturday. Please contact our reservations department at (905) 356-3600 to check available dates.

Reservations  from  Merchant  replied on  Jan 11, 2013

Q:

The fine print notes that I cannot book this deal from March 10-15/13. Can I book March 16 or March 9?

kimberly W.  asked on  Jan 11, 2013

A:

Please contact our reservations department at (905) 356-3600 for available dates.

Reservations  from  Merchant  replied on  Jan 11, 2013

Q:

can you use dave and buster/outback credit at american locations?

Jule R.  asked on  Jan 10, 2013

A:

You would have to use them at the locations there.

Benjamin V.  from  Groupon  replied on  Jan 10, 2013

Q:

how does one get to the casino? Is there a shuttle?

susan s.  asked on  Jan 9, 2013

A:

There is no transportation to the Seneca Casino through the hotel.

Reservations  from  Merchant  replied on  Jan 9, 2013

Q:

Can you use the Americana water park voucher for the spa? Or is it simply for the waterpark? Thank You

Bassil E.  asked on  Jan 9, 2013

A:

The Waves Water Park vouchers are only for the Waterpark and can not be redeemed at the spa.

Reservations  from  Merchant  replied on  Jan 9, 2013

Q:

Does my voucher carry an actual value of CAN $358, if so if the regular rates are around $195/Day, if the rooms are available for a certain day with a regular price, why for the same day when I mention groupon voucher with value 358$ the hotel says immediately, sorry we don't have the room ? Is this some kind of scam and if so, should I report to Better Business Bureau?

P s.  asked on  Jan 9, 2013

A:

The voucher is $125 and the total value of the room and all of the additional inclusions are $358. There is limited availability with the vouchers and once the maximum number have been sold for the day, you are not able to book the specific day. This voucher is also only valid on certain room types and there are blackout dates that apply.

Reservations  from  Merchant  replied on  Jan 9, 2013

Q:

So then, if I purchase this for my daughter, she can use her own credit card as a deposit for when she goes..as she would have her own by the time she goes there.

Brooklin B.  asked on  Jan 9, 2013

A:

The credit card for the deposit and taxes are taken at check in so yes, she may use her own credit card.

Reservations  from  Merchant  replied on  Jan 9, 2013

Q:

what if i am buying this for my daughter as she doesnt have a credit card, will she be able to check in? she will be 18 by the time she uses this

Brooklin B.  asked on  Jan 8, 2013

A:

A valid credit card is required to book a reservation at the hotel. You may call and provide your credit card information to guarantee the booking if you wish. Hotel policy typically requires patrons under 21 years of age to provide a credit card as deposit at the time of check in so it is recommended to call the hotel and speak to the front desk team in order to check if any provisions can be made in your daughter's case.

Reservations  from  Merchant  replied on  Jan 9, 2013

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