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Grand Oasis Palm Resort - Cancún, Mexico

4-, 5-, or 7-Night All-Inclusive Stay at Grand Oasis Palm Resort in Cancún

The Fine Print

  • Must book by 1/10/14 or promotional value expires
  • Valid for travel 11/12/13-12/23/13 or 1/4/14-3/31/14, depending on option purchased
  • Limit 3 per person, may buy 2 additional as gifts
  • Limit 3 per visit
  • Reservation required, subject to availability
  • 72-hour cancellation notice required or fee of two-nights’ stay up to the Groupon price applies
  • Must be 18 or older to check in
  • Credit card required at booking and check-in
  • Must use promotional value in 1 visit
  • Not valid with reward points
  • Tax included
  • See the rules that apply to all deals.

Questions and Answers 120 questions

Commonly Asked Questions

Q:

How much extra is it for our kids who are 19 years old and 14 years old?

Tami P.  asked on  Nov 12, 2013

A:

This will require an upgrade through the hotel directly, as maximum occupancy in their Ocean-View Room is 2 adults and 2 kids 12 or younger.

John  from  Groupon  replied on  Nov 12, 2013

Q:

Are the Resort Fees included in this deal? How do I arrange shuttle service from the Airport to the Hotel?

Alfredo M.  asked on  Nov 13, 2013

A:

Hi Alfredo! Yes, the resort fees are included in this deal. You can arrange a shuttle service at www.bestday.com/Transfers/ or by calling the resort at 1 800 44-OASIS. Hope you can make it!

Chad O.  from  Groupon  replied on  Nov 13, 2013

Q:

Does this include alcoholic beverages also?

amber b.  asked on  Nov 13, 2013

A:

Hi Amber! Yes, this includes unlimited alcoholic beverages. Hope you can make it! Kind Regards

Chad O.  from  Groupon  replied on  Nov 13, 2013

Q:

Hello, is there transportation to and from the hotel included? or would we need to get that on our own?

Nicole T.  asked on  Nov 14, 2013

A:

Hi Nichole! Transportation is not included, but the resort is very easy to get to from the airport. Taxi's are quick and inexpensive, and there are also several shuttle services that you can book as well. Check out www.bestday.com/transfers

Chad O.  from  Groupon  replied on  Nov 14, 2013

Q:

Is there availability for Nov 24 - Nov 28 for (2 adults + 2 Children under 12)?

Vinu Y.  asked on  Nov 14, 2013

A:

You can contact the Grand Oasis Palm Resort directly at 1(800) 446-2747 for specific availability inquiries. If you are unable to reserve the dates you need after you've purchased your Groupon, you'll be covered by the Groupon Booking Guarantee.

John  from  Groupon  replied on  Nov 15, 2013

Q:

Is this dead for just two adults, or is three acceptable? If not, what is the price to add a third adult?

Matt I.  asked on  Nov 14, 2013

A:

This can be accommodated, though would require an upgrade in your room type after purchase through the Grand Oasis Palm Resort.

John  from  Groupon  replied on  Nov 15, 2013

Q:

Is the flight included?

Kasia Z.  asked on  Nov 15, 2013

A:

Airfare is not included.

Brette V.  from  Groupon  replied on  Nov 15, 2013

Q:

The groupon says it covers two adults and two children. If it's just me and my two year old daughter, I would only have to purchase one groupon correct?

Jenny S.  asked on  Nov 15, 2013

A:

Yes, you'll be fine with just one Groupon.

John  from  Groupon  replied on  Nov 15, 2013

Q:

So if I buy one voucher as low as $615 this would cover for 2 adultes and 2 kids hotels and airfare from montreal to cancun is that correct? but not the transportation from the airport to the hotel.

lyne a.  asked on  Nov 17, 2013

A:

Hi Lyne! This would cover 2 adults and 2 kids all inclusive at the resort, but this does not include airfare or transportation from the airport. Taxi will cost about $25, and you can also reserve a shuttle at www.bestday.com/transfer. Hope you can make it! Regards

Chad O.  from  Groupon  replied on  Nov 18, 2013

Q:

Could you get two groupons in order to be able to reserve two adjoining rooms for a family of 2 adults and 2 kids?

Cristiana B.  asked on  Nov 26, 2013

A:

They do not have adjoining rooms.

Benjamin V.  from  Groupon  replied on  Nov 27, 2013

More Questions and Answers

Q:

Which airport should I use for my flight booking? Thanks

Aaron Y.  asked on  Dec 2, 2013

A:

You want to fly into Cancún International Airport (CUN).

Benjamin V.  from  Groupon  replied on  Dec 3, 2013

Q:

Is it possible to book a trip for Dec 28-Jan3. if so, what would the cost be?

Julie I.  asked on  Dec 2, 2013

A:

This deal is not valid for those dates.

Benjamin V.  from  Groupon  replied on  Dec 3, 2013

Q:

If I get this deal today, Am I going to be able to use it today? I already called the hotel and they have the days that I'm looking for available. Thanks!

Gissele S.  asked on  Dec 2, 2013

A:

Yes, you can.

Benjamin V.  from  Groupon  replied on  Dec 3, 2013

Q:

We have three kids (3,5,7) is it possible to use one room and use the two beds? Thanks

Shannon V.  asked on  Nov 30, 2013

A:

Maximum occupancy for the Groupon room is 2 adults and 2 kids 12 or younger, you'll be unable to exceed this maximum.

Benjamin V.  from  Groupon  replied on  Dec 3, 2013

Q:

Is there an extra fee if 1 adult and 1 child go together?

Lucas c.  asked on  Nov 28, 2013

A:

There is not an extra fee for one adult and one child.

Benjamin V.  from  Groupon  replied on  Dec 3, 2013

Q:

Could you get two groupons in order to be able to reserve two adjoining rooms for a family of 2 adults and 2 kids?

Cristiana B.  asked on  Nov 26, 2013

A:

They do not have adjoining rooms.

Benjamin V.  from  Groupon  replied on  Nov 27, 2013

Q:

Does the resort complimentary beach equipments include snorkeling mask and tube?

Douglas N.  asked on  Nov 24, 2013

A:

They do not have complimentary snorkeling equipment.

Benjamin V.  from  Groupon  replied on  Nov 27, 2013

Q:

we have two person, one is 17 years old and another is 18 years old. 17 years old boy is credit card holder and 18 years old boy will check in, is that ok? sorry for my grammar.

Zhengqi W.  asked on  Nov 26, 2013

A:

The person checking in has to have a credit card, and be 18 or older.

Benjamin V.  from  Groupon  replied on  Nov 27, 2013

Q:

Is the room ocean view?

Kin F.  asked on  Nov 27, 2013

A:

Yes, it is.

Benjamin V.  from  Groupon  replied on  Nov 27, 2013

Q:

this resort offer free wifi internet in the room? or at specific location at the resort?

Douglas N.  asked on  Nov 24, 2013

A:

They have wifi for an additional cost.

Benjamin V.  from  Groupon  replied on  Nov 27, 2013

1 - 10 of 120 questions

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