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Grand Oasis Palm Resort - Cancún

Three- or Four-Night All-Inclusive Stay at Grand Oasis Palm Resort in Cancún

The Fine Print

  • Must book by 3/8/13 or promotional value expires
  • Must complete travel by 2/14/13, 3/31/13, or 6/30/13 depending on option purchased
  • Limit 3 per person, may buy 3 additional as gifts
  • Limit 3 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 72hr cancellation notice required or fee of applicable two-nights' stay up to the amount paid for Groupon applies
  • Must be 18 or older to check in
  • All resort taxes and fees are included
  • See the rules that apply to all deals.

Questions and Answers 86 questions

Q:

Is flights included in this Package?

shaner32  asked on  Jan 16, 2013

A:

Airfare is not included with this offer.

Sammy T.  from  Groupon  replied on  Jan 17, 2013

Q:

What is the groupon booking guarantee? So, if I cannot go during the dates I would like to go what exactly does the groupon guarantee do? Where can I find it?

Shannon T.  asked on  Jan 17, 2013

A:

If you aren’t able to book the dates you want after purchasing, please call us for a refund before the promotional value expires.

Sammy T.  from  Groupon  replied on  Jan 17, 2013

Q:

I'm confused... some answers say no kids over the age of 12 and some answers say 13. which is it?

Sally C.  asked on  Jan 14, 2013

A:

Sorry for the confusion, children will be allowed to stay.

John  from  Groupon  replied on  Jan 17, 2013

Q:

I will be traveling with 2 couples so 4 adults. How does that work with the groupon since its for 2 adults and 2 kids?

Grace H.  asked on  Jan 14, 2013

A:

The maximum occupancy for the rooms included in this deal is 2 adults and 2 kids 13 or younger--you would not be able to use this offer for 4 adults.

Sammy T.  from  Groupon  replied on  Jan 15, 2013

Q:

If I purchase this groupon, what would the extra charge be to add 1 extra adult to the room?

Jason C.  asked on  Jan 15, 2013

A:

The maximum occupancy for the rooms included in this deal is 2 adults and 2 kids 13 or younger. If you're interested in upgrading to a larger room, contact them directly for rates and information.

Sammy T.  from  Groupon  replied on  Jan 15, 2013

Q:

We are 2 adults, one 7 year old and one 14 years old, how much will be for the 14?

adriana C.  asked on  Jan 14, 2013

A:

You would not be able to add any additional guests over the age of 13 to the rooms covered by this deal.

Sammy T.  from  Groupon  replied on  Jan 15, 2013

Q:

Can any requirements be altered? We are traveling with 4 adults.

Grace H.  asked on  Jan 15, 2013

A:

I'm sorry but the requirements cannot be altered.

Sammy T.  from  Groupon  replied on  Jan 15, 2013

Q:

If you buy the groupon and have to go at a specific time, how do you know that you will be able to reserve at that specific time that you have time off.

renae c.  asked on  Jan 14, 2013

A:

If you are unable to book the nights you need because the hotel is full, you'll be covered by the Groupon Booking Guarantee.

John  from  Groupon  replied on  Jan 14, 2013

Q:

What exactly is a surcharge for wine and liquer? It said all-inclusive which would normally include beer, wine and alcoholic drinks. I am confused.

Susan W.  asked on  Jan 14, 2013

A:

Your Groupon will include all meals and snacks at any onsite restaurant as well as all drinks at any onsite bar.

John  from  Groupon  replied on  Jan 14, 2013

Q:

So how does $140.25 for 2 come to $528 for 2 ?

vicki m.  asked on  Jan 14, 2013

A:

Sorry for the confusion, that end total also includes 2 kids under 12 included in the Groupon price.

John  from  Groupon  replied on  Jan 14, 2013

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