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Grand Oasis Palm Resort - Cancún, Mexico

Three- or Four-Night All-Inclusive Stay at Grand Oasis Palm Resort in Cancún

The Fine Print

  • Must book by 3/8/13 or promotional value expires
  • Must complete travel by 2/14/13, 3/31/13, or 6/30/13 depending on option purchased
  • Limit 3 per person, may buy 3 additional as gifts
  • Limit 3 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 72hr cancellation notice required or fee of applicable two-nights' stay up to the amount paid for Groupon applies
  • Must be 18 or older to check in
  • All resort taxes and fees are included

Questions and Answers 86 questions

Q:

We are a family of five, two adults and 3 kids, ags 2, 5, and 7. Could we all fit in one room and would there be a charge to add on the 2 year old?

Jessica L.  asked on  Jan 13, 2013

A:

Unfortunately you will be unable to exceed the maximum occupancy in any room. This information is available in the "Fine Print & Details" section of the deal page. To find this, click the "Fine Print and Details" tab, just under the photo. This section will include restrictions and additional information you'll need for your Groupon.

John  from  Groupon  replied on  Jan 14, 2013

Q:

Can I stay from 3/30-4/3? If so what is the cost?

Aleta H.  asked on  Jan 12, 2013

A:

Unfortunately this stay will not work with this Groupon. Clicking "View Options" will allow you to see all dates this Groupon will be valid for.

John  from  Groupon  replied on  Jan 14, 2013

Q:

what the clostest airport to the hotel?

Lisa B.  asked on  Jan 13, 2013

A:

It is about 15 miles (24 km) from Cancún International Airport (CUN). Airport transfers are available and can be reserved through the hotel.

Sammy T.  from  Groupon  replied on  Jan 14, 2013

Q:

How do I make reservations? Do the resort have a number I can call? Also what is the nearest airport?

Jasmin E.  asked on  Jan 14, 2013

A:

When you open your Groupon, it will include redemption instructions under the "How to use this" section.

To access your Groupon, please sign into your account at http://www.groupon.com. Once you are signed in, you will see your name at the top of the deal page. Put your cursor over your name and your account menu will drop down. Here you'll be able to find your Groupons in the section called "My Groupons".

You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.

It is about 15 miles (24 km) from Cancún International Airport (CUN). Airport transfers are available and can be reserved through the hotel.

Sammy T.  from  Groupon  replied on  Jan 14, 2013

Q:

Is scuba diving available nearby and at what ost?

Clare A.  asked on  Jan 8, 2013

A:

I suggest using your online map tool of choice, such as Google Maps, to determine the distance from your preferred starting location to see if you are within desirable activities. Thank you for your patience!

Annette B.  from  Self  replied on  Jan 12, 2013

Q:

Is this a spring break attraction for college kids? We have a family and are looking for a suitable location.

Debbie E.  asked on  Jan 8, 2013

A:

The Grand Oasis Palm is great for families, you can find more information Here.

John  from  Groupon  replied on  Jan 11, 2013

Q:

When does the trip have to be taken by?

Halie W.  asked on  Jan 10, 2013

A:

Expiration will change by option that you purchase. This information is available in the "Fine Print & Details" section of the deal page. To find this, click the "Fine Print and Details" tab, just under the photo. This section will include restrictions and additional information you'll need for your Groupon.

John  from  Groupon  replied on  Jan 11, 2013

Q:

I would like to add 2 additional nights to our stay, how would i be able to get in touch with the hotel to see how much more that would be? Is that a possibility that i would be able to do? Thanks

Emily F.  asked on  Jan 10, 2013

A:

You'll be able to add nights outside of what the Groupon includes at the hotel's regular price. You can contact them directly at 1 800 44-OASIS.

John  from  Groupon  replied on  Jan 11, 2013

Q:

What is the cost for the shuttle from the airport to the resort?

Debra J.  asked on  Jan 11, 2013

A:

Prices will vary by day, be sure to contact the hotel directly for an accurate estimate.

John  from  Groupon  replied on  Jan 11, 2013

Q:

We have 3 adults and a 11 and 14 year old that would like to go. Can I buy 2 offers and put the 3rd adult and 14 year old in a room together? A 14 yr old technically is not an adult but she isn't considered a child according to this either.

Cynthia P.  asked on  Jan 11, 2013

A:

Yes, 1 adult and 1 14 year old will be fine in a room.

John  from  Groupon  replied on  Jan 11, 2013

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