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Grand Oasis Palm Resort - Cancún, Mexico

Three- or Four-Night All-Inclusive Stay at Grand Oasis Palm Resort in Cancún

The Fine Print

  • Must book by 3/8/13 or promotional value expires
  • Must complete travel by 2/14/13, 3/31/13, or 6/30/13 depending on option purchased
  • Limit 3 per person, may buy 3 additional as gifts
  • Limit 3 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 72hr cancellation notice required or fee of applicable two-nights' stay up to the amount paid for Groupon applies
  • Must be 18 or older to check in
  • All resort taxes and fees are included

Questions and Answers 86 questions

Q:

Can we choose the days we want to go or are locked in on particular days? Febuary 1- 5 are the days we want to travel.

Lee A.  asked on  Jan 10, 2013

A:

Unfortunately those dates will not be valid with this Groupon.

John  from  Groupon  replied on  Jan 11, 2013

Q:

My kids are 14 and 16; what would I need to do?

Wendy L.  asked on  Jan 10, 2013

A:

They would not be considered children for this offer and you would ineligible to use this Groupon for your stay.

Sammy T.  from  Groupon  replied on  Jan 11, 2013

Q:

Is this specifically for a family or can 4 adults qualify?

Christian A.  asked on  Jan 10, 2013

A:

4 adults would not be eligible for this offer.

Sammy T.  from  Groupon  replied on  Jan 11, 2013

Q:

In an answer to a previous question it says this deal is for the Oasis Palm, but the title of the Groupon is Grand Oasis Palm. Which resort is it? Thanks.

Melissa D.  asked on  Jan 10, 2013

A:

It is for the Grand Oasis Palm.

Sammy T.  from  Groupon  replied on  Jan 11, 2013

Q:

is there availability for January 15-18 for two adults?

Mazi Y.  asked on  Jan 10, 2013

A:

For specific availability questions contact them directly. If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

Sammy T.  from  Groupon  replied on  Jan 11, 2013

Q:

What are our options if there are two adults and 2 kids under the age of 12 and a 9month old?

Zenith M.  asked on  Jan 9, 2013

A:

You would be covered by this offer as it is for 2 adults and 2 children.

Sammy T.  from  Groupon  replied on  Jan 11, 2013

Q:

What if I want to travel from 2/13 to 2/17, four night stay. It happens to land between the section of dates offered. Can I purchase the dates through this deal and if so, what would be the pricing?

Andrea E.  asked on  Jan 9, 2013

A:

I'm sorry but this offer is only valid for the date ranges listed.

Sammy T.  from  Groupon  replied on  Jan 11, 2013

Q:

What would be the cost to add an adult to either option 4 & option 5? - Thanks!

Anny  asked on  Jan 10, 2013

A:

You would not be able to add any additional guests over the age of 13 to the rooms covered by this deal.

Sammy T.  from  Groupon  replied on  Jan 11, 2013

Q:

Can I bring my 7 year old child with me. How much would it cost for her?

Samantha R.  asked on  Jan 10, 2013

A:

The maximum occupancy for this deal is 2 adults and 2 children. So, you could bring her along.

Sammy T.  from  Groupon  replied on  Jan 11, 2013

Q:

Where do we make the reservations?

Edna E.  asked on  Jan 11, 2013

A:

When you open your Groupon, it will include redemption instructions under the "How to use this" section.

To access your Groupon, please sign into your account at http://www.groupon.com. Once you are signed in, you will see your name at the top of the deal page. Put your cursor over your name and your account menu will drop down. Here you'll be able to find your Groupons in the section called "My Groupons".

You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.

Sammy T.  from  Groupon  replied on  Jan 11, 2013

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