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Grand Oasis Palm Resort - Cancún, Mexico

Three- or Four-Night All-Inclusive Stay at Grand Oasis Palm Resort in Cancún

The Fine Print

  • Must book by 3/8/13 or promotional value expires
  • Must complete travel by 2/14/13, 3/31/13, or 6/30/13 depending on option purchased
  • Limit 3 per person, may buy 3 additional as gifts
  • Limit 3 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 72hr cancellation notice required or fee of applicable two-nights' stay up to the amount paid for Groupon applies
  • Must be 18 or older to check in
  • All resort taxes and fees are included

Questions and Answers 86 questions

Q:

I have 3 kids under 13. Anyway to add one more child?

Paul S.  asked on  Jan 9, 2013

A:

The maximum occupancy for this deal is 2 adults and 2 children. Please contact the hotel directly to check on the availability and cost of a room upgrade.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

I have a family of 5 - 2 adults and 3 children less than 13 years old. Are there any options for me?

Sarah H.  asked on  Jan 8, 2013

A:

The maximum occupancy for this deal is 2 adults and 2 children. Please contact the hotel directly to check on the availability and cost of a room upgrade.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

what is the cost to extend days to 5 or 6, as opposed to 7 (by combining groupons)?

Alexandra C.  asked on  Jan 8, 2013

A:

Prices vary depending on a variety of factors. For an up-to-date price quote (and availability), please contact them directly.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

Do the Groupon rooms come with a balcony, or is that an additional charge?

Dan D.  asked on  Jan 8, 2013

A:

They do not come with a balcony.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

once you buy the coupon how does it work with the hotel? have already tried several dates and they are full

Bonnie G.  asked on  Jan 8, 2013

A:

When you open your Groupon, it will include redemption instructions under the "How to use this" section.

To access your Groupon, please sign into your account at http://www.groupon.com. Once you are signed in, you will see your name at the top of the deal page. Put your cursor over your name and your account menu will drop down. Here you'll be able to find your Groupons in the section called "My Groupons".

You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.

If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

how can i find out how many are left? my friends and i might buy a few...

Amanda L.  asked on  Jan 8, 2013

A:

We don't list exactly how many are left. We only indicate if there is a limited supply remaining.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

Would this groupon be good for 3 adults and no kids? Thanks!

Bill F.  asked on  Jan 8, 2013

A:

No, it would not.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

What about 2 adults and 2 14 year old girls

Lou G.  asked on  Jan 8, 2013

A:

You would not be able to add any additional guests over the age of 13 to the rooms covered by this deal.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

Do you have to call the resort to make a reservation before buying? what if the dates you want aren't available?

Patricia  asked on  Jan 8, 2013

A:

When you open your Groupon, it will include redemption instructions under the "How to use this" section.

To access your Groupon, please sign into your account at http://www.groupon.com. Once you are signed in, you will see your name at the top of the deal page. Put your cursor over your name and your account menu will drop down. Here you'll be able to find your Groupons in the section called "My Groupons".

You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.

If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

Is there an email address to contact the hotel to make reservations?

Carlos O.  asked on  Jan 9, 2013

A:

When you open your Groupon, it will include redemption instructions under the "How to use this" section.

To access your Groupon, please sign into your account at http://www.groupon.com. Once you are signed in, you will see your name at the top of the deal page. Put your cursor over your name and your account menu will drop down. Here you'll be able to find your Groupons in the section called "My Groupons".

You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

61 - 70 of 86 questions