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Grand Oasis Palm Resort - Cancún, Mexico

Three- or Four-Night All-Inclusive Stay at Grand Oasis Palm Resort in Cancún

The Fine Print

  • Must book by 3/8/13 or promotional value expires
  • Must complete travel by 2/14/13, 3/31/13, or 6/30/13 depending on option purchased
  • Limit 3 per person, may buy 3 additional as gifts
  • Limit 3 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 72hr cancellation notice required or fee of applicable two-nights' stay up to the amount paid for Groupon applies
  • Must be 18 or older to check in
  • All resort taxes and fees are included

Questions and Answers 86 questions

Q:

Hi, I'm planning for four nights and five days stay from 2/14-2/18, is this available?

lan286  asked on  Jan 9, 2013

A:

For specific availability questions contact them directly. If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

What about later in the year? Like December 8 - 15th, 2013? Could we book this trip then?

Kim K.  asked on  Jan 9, 2013

A:

No, you must complete travel by the date listed for your chosen option.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

Is a passport required?

Mike S.  asked on  Jan 8, 2013

A:

A passport is required for all travel outside the U.S. Before international travel, always check the State Department's website for important info on the destination and its entry/exit requirements.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

Hello, I am looking to book March 24-27... but i am trying to avoid spring break (crowds)... do you know when spring break is this year?

Alexandra T.  asked on  Jan 8, 2013

A:

Different school districts and universities have different schedules. I would suggest contacting them directly for their recommendation on the best dates to avoid the most of the crowds.

Sammy T.  from  Groupon  replied on  Jan 9, 2013

Q:

how does the airfare work with this deal

alexander m.  asked on  Jan 8, 2013

A:

Airfare is not included with the Groupon offer.

Brette V.  from  Groupon  replied on  Jan 8, 2013

Q:

How many nights are covered by the groupon - can't seem to find that information

Vanessa E.  asked on  Jan 8, 2013

A:

Options 1-3 or for 3 nights, and options 4-6 are for 4 nights. This information is also available on the right side of the deal page in the "What You Get" section.

Brette V.  from  Groupon  replied on  Jan 8, 2013

Q:

I see the price quoted as starting at "$140.25 per person", however don't see the option to select number of travelers. We are two adults and one child, so can we pay per person, or do we have to pay the cost for a family of four?

Lindsay B.  asked on  Jan 8, 2013

A:

Each Groupon covers up to 2 adults and 2 kids 13 or younger. The Groupon rate would not be adjusted if traveling with less than 4 guests.

Brette V.  from  Groupon  replied on  Jan 8, 2013

Q:

What is the phone #

Marge M.  asked on  Jan 8, 2013

A:

The resort phone number is 800-446-2747.

Brette V.  from  Groupon  replied on  Jan 8, 2013

Q:

what if my kids and i want to travel 01/19 - 01/21,2013 is that possible? Are there availability? They are under 12.

Cassandra B.  asked on  Jan 8, 2013

A:

Since availability changes frequently, please call the business directly at 800-446-2747 for the most up-to-date answer. We cannot guarantee that your desired date will be available before you purchase the Groupon and book your reservation. However, If you aren't able to book the stay you want after purchasing, you'll be covered by our Booking Guarantee carried by all Groupon Getaways. For more information, email us at support@groupon.com.

To see the valid travel dates for each option, just check the "What You Get" section on the right side of the deal page.

Brette V.  from  Groupon  replied on  Jan 8, 2013

Q:

The package includes two kids up to 13 or 12? In the title mentioned 13 or younger and in the description mentioned 12 or younger. Thanks in advance.

Marcelo P.  asked on  Jan 8, 2013

A:

Sorry for the confusion! The Groupon is for 2 adults and 2 kids 13 or younger,

Brette V.  from  Groupon  replied on  Jan 8, 2013

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