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Grand Oasis Viva - Cancún, Mexico

Four-, Five-, or Seven-Night All-Inclusive Stay at Grand Oasis Viva in Cancún, Mexico

The Fine Print

  • Must book by 5/3/13 or promo value expires
  • Valid for travel 4/1/13-6/30/13 and 8/16/13-12/23/13, or 7/1/13-8/15/13, depending on option purchased
  • Limit 3 per person, may buy 3 additional as gifts
  • Limit 3 per visit
  • Reservation required; subject to availability
  • 72hr cancellation notice or fee of applicable two-night's stay up to Groupon price applies
  • Must be 18 or older to check in and stay
  • Credit card required at booking
  • Must use promo value in 1 visit
  • See the rules that apply to all deals.

Questions and Answers 119 questions

Commonly Asked Questions

Q:

Does it include airfare?

amy k.  asked on  Mar 5, 2013

A:

No, airfare is not included.

Sammy T.  from  Groupon  replied on  Mar 5, 2013

Q:

does it include airport pick up and drop off?

Wen X.  asked on  Mar 5, 2013

A:

No, it does not.

Sammy T.  from  Groupon  replied on  Mar 5, 2013

Q:

How far is the airport from the hotel and what is the name of the closes airport

elizabeth m.  asked on  Mar 5, 2013

A:

It's about 16 miles from Cancún International Airport (CUN)

Sammy T.  from  Groupon  replied on  Mar 5, 2013

Q:

Are they prices per night?

NIKEENA S.  asked on  Mar 5, 2013

A:

The price is for the block of nights purchased.

Sammy T.  from  Groupon  replied on  Mar 6, 2013

Q:

Is this resort also for kids? Does the price include kids?

Carmen T.  asked on  Mar 5, 2013

A:

This is an adults-only resort and you must be 18 or older to check in and stay, so your children would not be able to vacation at the property.

Sammy T.  from  Groupon  replied on  Mar 6, 2013

Q:

So I buy one Groupon and that is good for two people?

Stephanie G.  asked on  Mar 5, 2013

A:

Yes, that is correct.

Sammy T.  from  Groupon  replied on  Mar 6, 2013

Q:

How do you choose the number of nights you want to stay?

Nicole P.  asked on  Mar 5, 2013

A:

You click on the "See Options" button and purchase the option that best suits your needs.

Sammy T.  from  Groupon  replied on  Mar 6, 2013

Q:

I would like to check date availability with the resort prior to purchase (I am worried that once I buy this deal I will have trouble getting the dates I prefer). How can I go about this?

Kevin K.  asked on  Mar 6, 2013

A:

For specific availability, please contact them directly.

Sammy T.  from  Groupon  replied on  Mar 6, 2013

Q:

What is included in all-inclusive? Food and Beverages (Alcoholic and Non-Alcoholic) ?

Jacquelynn M.  asked on  Mar 6, 2013

A:

As noted on the deal page under "What You Get" this offer includes:
All meals at up to eight restaurants
Unlimited alcoholic and nonalcoholic drinks
Daily activities
Greens fees at nearby nine-hole golf course
Gratuities

Sammy T.  from  Groupon  replied on  Mar 6, 2013

More Questions and Answers

Q:

Does this include the Grand Category??

Lauren  asked on  Mar 15, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Kelsey W.  from  Groupon  replied on  Mar 17, 2013

Q:

Does the room have a balcony?

Megan S.  asked on  Mar 15, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Kelsey W.  from  Groupon  replied on  Mar 17, 2013

Q:

Is this resort located on the beach?

Ashley  asked on  Mar 14, 2013

A:

Yes, you can find more information on their location Here.

John  from  Groupon  replied on  Mar 15, 2013

Q:

When will I be able to get my groupon to print off It only says your order has been placed

margaret m.  asked on  Mar 14, 2013

A:

You can find and print your Groupons by logging into your account at www.groupon.com. Once you are signed in, place your cursor over your name at the top right of the screen and click "My Groupons" in the drop-down menu that appears.

After you’ve reached that page, click “View Voucher” to open your Groupon in a new tab. To print, just click "Print Voucher".

Joseph G.  from  Groupon  replied on  Mar 14, 2013

Q:

Is it possible to upgrade the room to include the minibar?

Robyn W.  asked on  Mar 13, 2013

A:

Room upgrades will not available.

John  from  Groupon  replied on  Mar 13, 2013

Q:

How safe is Cancun? Is it safe to go outside the resort?

marvella s.  asked on  Mar 13, 2013

A:

You can find more information on Cancun safety Here.

John  from  Groupon  replied on  Mar 13, 2013

Q:

Adult only does not mean "topless" or anything, does it?

christy c.  asked on  Mar 13, 2013

A:

No, this just means that there will be no guests allowed to stay under 18 years of age.

John  from  Groupon  replied on  Mar 13, 2013

Q:

Hello, when you state that the projected fee for a taxi is $50, are you referring to U.S. Currency? Or Pesos??? Pesos would be awesome but just wanted clarifications :)

Lourdes C.  asked on  Mar 13, 2013

A:

This projected cab fare is in USD.

John  from  Groupon  replied on  Mar 13, 2013

Q:

Does it include room service?

Jennifer T.  asked on  Mar 12, 2013

A:

This all inclusive does not include room service.

John  from  Groupon  replied on  Mar 13, 2013

Q:

Do you have a tour go to Pyramid at Chiche'n Itza' ? If yes, how much it cost per person?

can n.  asked on  Mar 12, 2013

A:

Grand Oasis Viva does not offer local tours.

John  from  Groupon  replied on  Mar 13, 2013

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