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Hard Rock Hotel & Casino Las Vegas - Las Vegas

Stay at Hard Rock Hotel & Casino Las Vegas

The Fine Print

  • Valid only for night(s) purchased
  • 72hr cancellation req'd prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, or rebooking allowed
  • No refunds will be processed by Groupon after check-in
  • Traveler name must match ID at check-in
  • Must provide full name on purchase, to be provided to property
  • Must be 21+ to check in
  • CC req'd at check-in
  • Guests must notify hotel after reservation to book add'l occupants
  • Not valid with reward points
  • Must use promo value in 1 visit
  • 12% tax added at purchase
  • $24.64 daily resort fee not included
  • See the rules that apply to all deals.

Questions and Answers 49 questions

Q:

Is there a cancellation fee?

Sharon S.  asked on  Jan 9, 2013

A:

There is no cancellation fee as long as you cancel 72 hours prior to arrival.

Rebecca M.  from  Merchant  replied on  Jan 9, 2013

Q:

Is my credit card charged the full amount now, or after i check out the hotel?

Tara D.  asked on  Jan 8, 2013

A:

Your credit card will be charged the full amount of room and tax now and the hotel will collect the resort fee in the amount of $24.64 per night.

Rebecca M.  from  Merchant  replied on  Jan 9, 2013

Q:

I have at least five people who will be coming the same nights as me. How can I share my deal and get some credit for it?

Jeff Z.  asked on  Jan 5, 2013

A:

You can view information on referring friends here!

Benjamin V.  from  Groupon  replied on  Jan 7, 2013

Q:

What type of room & view are we getting with this deal ? Do you guys have any flight deals also ? is the taxes including when we're paying for this right now ? & Do we have to pay anything at check in ?

Jennifer A.  asked on  Jan 5, 2013

A:

The deal is for a Mountain View King room. Unfortunately, there are no flight options with this deal. The 12% tax is included when you pay right now, however when you check-in you are still responsible for the $24.64 per night resort fee.

Rebecca M.  from  Merchant  replied on  Jan 5, 2013

Q:

The room detail says only one king bed. Can I require for one more bed? Is there would be extra fees add one for one more bed?

xiao  asked on  Jan 5, 2013

A:

You can upgrade to a room with two queen size beds. To do so you would call the hotel directly. There is an additional fee of $20 plus tax per night.

Rebecca M.  from  Merchant  replied on  Jan 5, 2013

Q:

What is the deal exactly? I just checked the Hard Rock Hotel website and rates are currently almost 2 dollars cheaper...

Gissell M.  asked on  Jan 4, 2013

A:

The groupon is up to 30% off our prevailing rates.

Rebecca M.  from  Merchant  replied on  Jan 4, 2013

Q:

What would be the average cost to upgrade to a HRH tower suite?

Katherine H.  asked on  Dec 31, 2012

A:

Since rates can vary, contact the hotel directly for the cost of upgrades.

Benjamin V.  from  Groupon  replied on  Jan 2, 2013

Q:

I'm trying to book from Wed March 20 to March 26 and it will not let me. It will let me book Sat 3/23 to 3/26 and 3/20 to 3/22 but I would have no room in Fri night 3/22. Can you please help? Why is there no way to stay fri night?

Kerrin D.  asked on  Dec 30, 2012

A:

3/22 is not available for this deal. Contact the hotel directly to check availability outside of the Groupon deal.

Benjamin V.  from  Groupon  replied on  Jan 2, 2013

Q:

is this on top of the room charge? •$24.64 daily resort fee not included

roberta q.  asked on  Dec 28, 2012

A:

Yes, you would pay this in addition to your room charge.

Benjamin V.  from  Groupon  replied on  Jan 2, 2013

Q:

What is the smoking policy for this hotel. Do they have non-smoking rooms-this has to be available because of health issues Thanks

Dave J.  asked on  Dec 28, 2012

A:

Smoking rooms are available upon special request, though the Groupon room is valid for non-smoking rooms.

John  from  Groupon  replied on  Dec 28, 2012

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