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Vegas Hard Rock Hotel - Las Vegas

Stay at Hard Rock Hotel & Casino Las Vegas

The Fine Print

Questions and Answers 49 questions

Q:

are there any military discounts for this groupon, or the hotel in general?

patricia m.  asked on  Dec 28, 2012

A:

Since the groupon is already a discount the military discount would not apply because you cannot use a discount on top of a disount. If you call the hotel directly, we do have a military discount.

Rebecca M.  from  Merchant  replied on  Dec 28, 2012

Q:

When I went to purchase this it gave a total that included "fees", is this the 12% fee it talks about in the fine print, and when are you charged the $25 a day resort fee?

Adrea H.  asked on  Dec 28, 2012

A:

Thisis the 12% fee it talks about in the fine print. The resort fee is collected upon check-out by the hotel.

Rebecca M.  from  Merchant  replied on  Dec 28, 2012

Q:

would it be possible to book tower pool view king room, if so, what might be the estimated upgrade costs?

patricia m.  asked on  Dec 28, 2012

A:

You would book the room through groupon as a Casino Tower Mountain View King and then call the hotel directly to upgrade. To upgrade to a Casino Tower Pool View King is an additional $20 plus tax per night.

Rebecca M.  from  Merchant  replied on  Dec 28, 2012

Q:

The calender on groupon only allow you to book through April. Are their any dates available in May and or June?

Daneisha B.  asked on  Dec 27, 2012

A:

No, this is only valid through April.

Rebecca M.  from  Merchant  replied on  Dec 28, 2012

Q:

The option only allows for 2 nights. How do I book 5 nights?

Rhonda S.  asked on  Dec 27, 2012

A:

This option is a 2 night minimum, but you should be able to book five nights unless one of your nights falls on a black out date. Just select you check-in and check-out dates.

Rebecca M.  from  Merchant  replied on  Dec 28, 2012

Q:

Does the deal includes meals through the stay in the hotel?

Katarzyna l.  asked on  Dec 27, 2012

A:

No, this is just for the room.

Rebecca M.  from  Merchant  replied on  Dec 28, 2012

Q:

does this include air and hotel

Jimmy S.  asked on  Dec 27, 2012

A:

No, this is just for hotel.

Rebecca M.  from  Merchant  replied on  Dec 28, 2012

Q:

ADDITIONAL GUESTS - Mercant answer to previous questions CONTRADICTS FINE PRINT - In response to previous questions, you've answered that there is no additional charge per person, but just keep in mind it's one king bed. However, the fine print specifically says "•Adding occupants above standard: $50 per night for each additional guest 18 or older; no charge for additional guests 17 or younger"... and that standard occupancy is 2 ADULTS... so, PLEASE, PLEASE CLARIFY THIS... for example for 3-4 adults... will there be an extra charge?

Cari  asked on  Dec 26, 2012

A:

We used to charge $50 per night for each additional guest 18 or older, however we no longer have that policy. If you have 3-4 guest's in the room with one king bed, the price will be the same. However, if you upgrade to a room with two queen beds, their is a price increase of $20 plus tax per night.

Rebecca M.  from  Merchant  replied on  Dec 26, 2012

Q:

Can I use this for December 28th through Dec 30th?

garbralle c.  asked on  Dec 26, 2012

A:

Unfortunately, this groupon is not valid for 12/28-12/30.

Rebecca M.  from  Merchant  replied on  Dec 26, 2012

Q:

Do these rooms have the option of being connected?

Brooke A.  asked on  Dec 26, 2012

A:

To request nearby or adjoining rooms, contact the hotel directly.

Benjamin V.  from  Groupon  replied on  Dec 26, 2012

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