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Hard Rock Hotel & Casino Las Vegas - Las Vegas

Stay at Hard Rock Hotel & Casino Las Vegas

The Fine Print

  • Valid only for night(s) purchased
  • 72hr cancellation req'd prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, or rebooking allowed
  • No refunds will be processed by Groupon after check-in
  • Traveler name must match ID at check-in
  • Must provide full name on purchase, to be provided to property
  • Must be 21+ to check in
  • CC req'd at check-in
  • Guests must notify hotel after reservation to book add'l occupants
  • Not valid with reward points
  • Must use promo value in 1 visit
  • 12% tax added at purchase
  • $24.64 daily resort fee not included
  • See the rules that apply to all deals.

Questions and Answers 49 questions

Q:

where are these rooms and what can you tell me about them? Do they have a view? are their photos on your website where I can view them?

Melonie D.  asked on  Dec 23, 2012

A:

You can view all information about the rooms, including photos and a floor plan here!

Benjamin V.  from  Groupon  replied on  Dec 26, 2012

Q:

If my boyfriend booked this exact hotel (in the casino tower too) for march 9th and 10th, and I buy this groupon for march 11th and 12th, would it be possible to stay in the same room and still check in and out but without moving rooms?

Laura  asked on  Dec 22, 2012

A:

It is possible. When you check in, just inform the front desk that you have another reservation for March 11th & 12th and they will connect the reservations and keep you in the same room.

Rebecca M.  from  Merchant  replied on  Dec 22, 2012

Q:

Is there wifi in the room?

Stephanie P.  asked on  Dec 21, 2012

A:

There is wifi in all of our rooms and it is included in the resort fee.

Rebecca M.  from  Merchant  replied on  Dec 22, 2012

Q:

What time of year does the pool open and the Rehab Party start?

Selina R.  asked on  Dec 20, 2012

A:

Pool season begins mid to late March, weather permitting. Our Rehab pool parties begin the third Sunday in April and run every Sunday through September.

Victoria V.  from  Merchant  replied on  Dec 20, 2012

Q:

How long will this deal be available for? And is it correct that there is no cancellation fee as long as it is cancelled at least 72 hours prior to purchase?

Jeanette K.  asked on  Dec 20, 2012

A:

You have until January 1st to book this deal. There is no cancellation fee as long as you cancel 72 hours prior to arrival. If you cancel after that you will forfeit the entire groupon amount.

Rebecca M.  from  Merchant  replied on  Dec 20, 2012

Q:

If you want to put 3 people in the room how do you do that when you purchase the Groupon and also what is the charge for the extra person?

Misty S.  asked on  Dec 19, 2012

A:

Once you book your reservation you can call us and let us know that there will be three people in the room. There is not an additional charge per person, but keep in mind that the room only has one king size bed.

Rebecca M.  from  Merchant  replied on  Dec 20, 2012

Q:

If this deal is $41 per night for two nights even with tax and resort fees, how is the calculated total $202?

Herbert D.  asked on  Dec 19, 2012

A:

The rates start at $41 per night (as the rates are 30% off our prevailing rates) so certain days are higher. Depending on which day you are looking to check in and out the rate will vary and can come out to the $202 amount you were quoted.

Rebecca M.  from  Merchant  replied on  Dec 19, 2012

Q:

Is the resort fee per person or per room?

Lorenzo P.  asked on  Dec 19, 2012

A:

Per room, per night.

Victoria V.  from  Merchant  replied on  Dec 19, 2012

Q:

This deal stated that "up to 2 kids stay free". I have 2 kids, do I have to pay for the upgrade room with 2 queen beds? Or it is the same price as a 1 bed deal? Or someone has to sleep on the floor? thanks.

Douglas N.  asked on  Dec 19, 2012

A:

This offer allows up to 4 people but with 1 king bed. You may upgrade to a room with 2 beds for $20 +tax/night, based on availability.

Victoria V.  from  Merchant  replied on  Dec 19, 2012

Q:

Do we need to call the hotel for reservation after purchasing the Groupon?

Alpesh M.  asked on  Dec 19, 2012

A:

No. Groupon handles the reservation on their website.

Victoria V.  from  Merchant  replied on  Dec 19, 2012

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