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Hard Rock Hotel Chicago - Chicago

Stay at Hard Rock Hotel Chicago

The Fine Print

Questions and Answers 35 questions

Q:

The date I want said "not available for check-in. how can I buy that lowered rate and book with Hard Rock? It says pick a date first but I can't select it and move on with the purchase? Please help

Mike J.  asked on  Jan 13, 2013

A:

Since that date is not available for check in, you would not be able to book that date.

Benjamin V.  from  Groupon  replied on  Jan 14, 2013

Q:

What is the weight limit for a dog? Also, if dog is allowed do we let the hotel know before arrival or upon?

Emily J.  asked on  Jan 12, 2013

A:

According to the fine print of this deal, cats and dogs up to 40 pounds are allowed for a nonrefundable fee of $25 per pet per night.

Allison J.  from  Self  replied on  Jan 13, 2013

Q:

Is there free parking?

Marty F.  asked on  Jan 11, 2013

A:

There is valet parking available for $50 overnight with in-and-out privileges and a self-park garage nearby for $31 per day.

Benjamin V.  from  Groupon  replied on  Jan 11, 2013

Q:

What's the difference between the Deluxe King and Platinum King rooms?

Shawndale E.  asked on  Jan 11, 2013

A:

You can view information on each room here!

Benjamin V.  from  Groupon  replied on  Jan 11, 2013

Q:

I and two other people will be travelling to Chicago in February, is it possible to redeam for a room with two beds instead of just one king?

Raquel H.  asked on  Jan 11, 2013

A:

This deal is only for King rooms.

Benjamin V.  from  Groupon  replied on  Jan 11, 2013

Q:

I want to buy this as a gift can I do that and let them pick the dates

Stephanie  asked on  Jan 8, 2013

A:

No. Since this is not a voucher, the dates are picked at the time of purchase.

jnatale h.  from  Merchant  replied on  Jan 8, 2013

Q:

What about parking at the hotel?

Michael F.  asked on  Jan 7, 2013

A:

We offer valet parking (with in-out privileges) for $50/night. There are also some self-parking garages in the area.

jnatale h.  from  Merchant  replied on  Jan 8, 2013

Q:

What are the check in and check out times?

leticia f.  asked on  Jan 8, 2013

A:

Check in is 3pm and check out time is 12pm

jnatale h.  from  Merchant  replied on  Jan 8, 2013

Q:

Are 1-11 / 1-12-2013 available for check-in?

Samariz  asked on  Jan 7, 2013

A:

As of right now this date is available. You'll need to enter the date before you purchase on the calendar on the deal page.

Kristi D.  from  Groupon  replied on  Jan 7, 2013

Q:

Is there any way possible for an 18 year old to check? For example, could you just take any alcohol out of the room?

Connor D.  asked on  Jan 7, 2013

A:

I'm sorry, but you must be 21 or older to check in.

Kristi D.  from  Groupon  replied on  Jan 7, 2013

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