Return to the deal

Florida Keys Resort - Miami

Stay for Up to Five, with Dates through January, at Hawks Cay Resort in Duck Key, FL

The Fine Print

Questions and Answers 51 questions

Q:

I see where someone asked if the pool is heated and they were sent to the pool area at the resort. It shows the pools but does not say if they are heated or not. If they are not heated is the water temp. to cold to swim? I ask this for the dolfin swim as well. If not, what is the water temp. if not heated?

cheryl m.  asked on  Nov 16, 2012

A:

Hi Cheryl, Yes, the pools are heated! Thank you

Lisa S.  from  Self  replied on  Nov 19, 2012

Q:

On the advertising picture it shoes a large poo/beach , will I be able to access that area with no charge? If not how much

Kimberly G.  asked on  Nov 18, 2012

A:

Hi Kimberly, You can find more information on their pools here: http://www.hawkscay.com/hawkscay_pools

Lisa S.  from  Self  replied on  Nov 19, 2012

Q:

hi! is the breakfast included?

victoria p.  asked on  Nov 16, 2012

A:

Hi Victoria, breakfast is not included. Thank you

Lisa S.  from  Self  replied on  Nov 19, 2012

Q:

Can 3 people sleep in a inland- view king room

steven k.  asked on  Nov 16, 2012

A:

Hi Steven. Yes 3 people can sleep in an island view king as long as they do not mind sharing the one king bed. Thank you

Lisa S.  from  Self  replied on  Nov 19, 2012

Q:

I dont see when the Groupon Expires? When does the travel dates end/begin? Thank you Kat

kathryn s.  asked on  Nov 17, 2012

A:

Sorry for the confusion! For this Groupon, you will actually be able to book your travel dates when purchasing the Groupon, rather than after purchasing. You can click through the calendar on the left side of the deal page to view the available travel dates.

Brette V.  from  Groupon  replied on  Nov 18, 2012

Q:

Is it possible to extend the offer to include more than two nights?

Chris  asked on  Nov 16, 2012

A:

Sorry for the delay! Yes, you are welcome to book additional days (based on availability) by selecting them on the booking calendar located on the left side of the deal page.

Brette V.  from  Groupon  replied on  Nov 18, 2012

Q:

pet friendly?

blair a.  asked on  Nov 16, 2012

A:

Pets are not allowed inside the property.

John  from  Groupon  replied on  Nov 16, 2012

Q:

is the kids club included in the price?

Nicola M.  asked on  Nov 14, 2012

A:

Access to the kids club is included in your resort fee.

John  from  Groupon  replied on  Nov 15, 2012

Q:

How many miles is this resort from Key West?

Fran T.  asked on  Nov 15, 2012

A:

Hawks Cay Resort is about 60 miles from Key West. You can find more information on their location and surrounding area by clicking Here.

John  from  Groupon  replied on  Nov 15, 2012

Q:

what does the resort fee cover? is there a charge for children program? how about teen program?

becky c.  asked on  Nov 15, 2012

A:

Hi Becky, The daily resort fee (includes all gratuities for guest services, housekeeping, bell staff, and valet associates; parking (both valet and self); wireless Internet access; unlimited access to tennis facilities, Indies Club for kids and families, and fitness center) is $29+12.5% tax on the resort fee will be paid at time of check-in. Thank you!

Lisa S.  from  Self  replied on  Nov 15, 2012

11 - 20 of 51 questions