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Florida Keys Resort - Miami

Stay for Up to Five, with Dates through January, at Hawks Cay Resort in Duck Key, FL

The Fine Print

Questions and Answers 51 questions

Q:

Do you have a parking ? How much it is ? Sorry but I couldn't find the information on the web site either.

Christelle C.  asked on  Nov 15, 2012

A:

Hi Christelle, The daily resort fee (includes all gratuities for guest services, housekeeping, bell staff, and valet associates; parking (both valet and self); wireless Internet access; unlimited access to tennis facilities, Indies Club for kids and families, and fitness center) is $29+12.5% tax on the resort fee will be paid at time of check-in. So parking is included in the resort fee. Thank you!

Lisa S.  from  Self  replied on  Nov 15, 2012

Q:

Is therea room with this package for two double beds? I do not want a villa as it would be a waste with the kitchen as we would not use it. What and if any is there an extra fee?

kathy K.  asked on  Nov 14, 2012

A:

There is not a room with two double beds covered in this deal.

Benjamin V.  from  Groupon  replied on  Nov 14, 2012

A:

Hi Kathy, The Island View King size only has 1 king bed and can accomodate 2 people and max of 3 if they would like to squeeze on one bed. Depending on the availability you can upgrade to an Island View Queen room that has 2 queen beds for $40 per night.

Lisa S.  from  Self  replied on  Nov 14, 2012

Q:

What airport would be easiest to fly into?

Michael P.  asked on  Nov 14, 2012

A:

They are 90 miles from Miami International Airport (MIA).

Benjamin V.  from  Groupon  replied on  Nov 14, 2012

Q:

We are a family of 4 adults and would like the 2 bedroom villa with twin beds in one of the rooms can we be sure that that will be available during our stay from Jan 5th to the 8th?

Julia M.  asked on  Nov 14, 2012

A:

When you purchase this deal on Groupon, you're booking the exact dates of your stay, so you can be sure you got the dates you wanted!

Benjamin V.  from  Groupon  replied on  Nov 14, 2012

Q:

is february the lastest you can travel? Looking to go in April.

Kristine P.  asked on  Nov 14, 2012

A:

Hi Kristine, Yes, the last day you can check-in with this promotional rate is February 10, 2013. You can call the property directly to ask about their availability in April (888) 328-1076.

Lisa S.  from  Self  replied on  Nov 14, 2012

Q:

In reviewing the fine print, it states: 8 day cancellation notice required prior to check-in or reservation is non-refundable. Please confirm that if we purchase a Groupon and have to cancel, the monies we paid will be fully refundable, provided we cancelled 8 days ahead. Thanks.

Julie F.  asked on  Nov 14, 2012

A:

Hi Julie, Yes, that is correct. You will be refunded 100% as long as you cancel at least 8 days before your reservation.

Lisa S.  from  Self  replied on  Nov 14, 2012

Q:

Hi there! I actually have three questions. Thank you in advance! 1) I would like to go on this trip with two of my friends. Is there any way we could get the cheaper package and add a third person on? Or would we have to go for the two bed/two bath villa? 2) How do most people get to the hotel from the airport? Do they rent cars, or is there a shuttle service/public transportation? 3) What is the weather like in January? Best, Lauren

Lauren  asked on  Nov 14, 2012

A:

Hi lauren, The king size room only has 1 king bed and can accomodate only 2 people and max of 3 if they would like to squeeze on one bed. Depending on the availability you can upgrade to an Island View Queen room that has 2 queen beds for $40 per night. The 2 bedroom 2 bath option gives you more room and also comes with a fully equipped kitchen. Most people do rent cars from the airport although there is an option to use keyshuttle. Please go to www.keysshuttle to check prices and timings. There is no reason to leave Duck Key as we do have everything you will need at our resort. And I have personally taken the shuttle and it is quite conevenient and you can avoid the hassle of driving. The weather in January is typically quite pleasant. Highs during the day in the mid-70s and lows in mid60s. Good luck with planning your vacation! We look forward to welcoming you at Hawks Cay!

Aditi V.  from  Self  replied on  Nov 14, 2012

Q:

Two friends and I are hoping to purchase the king sized room deal. There may be a fourth person joining us. Is there a charge for an increase in occupancy after purchasing this Groupon? What is two more people came?

Marya W.  asked on  Nov 14, 2012

A:

Hi Marya, The king size room only has 1 king bed and can accomodate only 2 people and max of 3 if they would like to squeeze on one bed. Depending on the availability you can upgrade to an Island View Queen room that has 2 queen beds for $40 per night. Please call us at (888) 328-1076.

Aditi V.  from  Self  replied on  Nov 14, 2012

Q:

If we trailer our boat is there a boat ramp we can use? Is there a fee? Are boat slips available and what is that fee?

J. E.  asked on  Nov 14, 2012

A:

Yes, we do we have a boat ramp that you can use and the ramp fee is $30. And we do have boat slips available for rent - Boats of 32ft or less will go in the Harbor Back Basin --- Charge of $60 per night for boats that are 33ft or more will go in the Main Marina --- Charge of $3.50 per foot. Also please check out - http://www.hawkscay.com/marina_boats

Aditi V.  from  Self  replied on  Nov 14, 2012

Q:

I can not find a single day at the advertised $105 Groupon price. What days are those?

Philip K.  asked on  Nov 14, 2012

A:

Hi Philip, The groupon price of $105 is a starting from price and the price changes by day. But, The $105 rate is available from Dec 11th through Dec 15th.

Aditi V.  from  Self  replied on  Nov 14, 2012

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