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Hilton Garden Inn Philadelphia Center City - Philadelphia

Stay at Hilton Garden Inn Philadelphia Center City

The Fine Print

Questions and Answers 29 questions

Q:

will I be able to get xmas dinner

Gerard D.  asked on  Dec 15, 2012

A:

Sorry for the delay. This deal only comes with breakfast. For more information on dinner, please contact the business directly.

Amy S.  from  Self  replied on  Dec 17, 2012

A:

The hotel restuarant will not be available on xmas day but our front desk will be able to provide a list of available open restaurants for this day.

Richard B.  from  Merchant  replied on  Dec 17, 2012

Q:

I understand that self-parking is available for an additional $36 per day. Can I pay that prior to arriving at the hotel, or do I wait until I get there? Also, what time does parking begin on the day of check-in?

Jasmine W.  asked on  Dec 17, 2012

A:

The parking charge cannot be charged before your arrival and is good from the time of arrival until 5 pm on the day of departure.

Richard B.  from  Merchant  replied on  Dec 17, 2012

Q:

I'm trying to make a reservation and it has been scrolling or 1/2 hour. Continue to wait?

Ann C.  asked on  Dec 17, 2012

A:

Please try using another Internet browser.

Amy S.  from  Self  replied on  Dec 17, 2012

Q:

Do I pay for parking after arriving at the hotel, or can I prepay earlier? What time does parking begin on the day of check-in?

Jasmine W.  asked on  Dec 16, 2012

A:

Self-parking is available for an additional $36 per day.

Amy S.  from  Self  replied on  Dec 17, 2012

Q:

I have enough people coming to book two rooms and it won't let me book both. Am I doing something wrong or do I need to have another person in my party book the second room?

Lindsay P.  asked on  Dec 14, 2012

A:

You will need to make two separate reservations for two rooms.

Amy S.  from  Self  replied on  Dec 14, 2012

Q:

How close is the parking lot to the hotel? Is it a parking garage?

Jasmine W.  asked on  Dec 14, 2012

A:

The parking garage is attached and it is enclosed.

Richard B.  from  Merchant  replied on  Dec 14, 2012

Q:

When I go to purchase, it includes taxes and fees. Is this the tax and fees for the hotel or groupon itself..., or will I be required to pay more tax and fees at the hotel?

Hannah K.  asked on  Dec 13, 2012

A:

It includes taxes and fees for your whole trip.

Amy S.  from  Self  replied on  Dec 13, 2012

Q:

So I have a reservation for two nights and then there are blackout dates for a couple of nights and then I have a reservation for two more nights after that. So I'll stay @ a different hotel for two nights. This won't be until February 2013. Any chance that you'll have more dates open up?

Jane S.  asked on  Dec 8, 2012

A:

Sorry for the delay. Unfortunately, if the dates are blacked out on the calendar you cannot stay at the hotel on those dates.

Amy S.  from  Self  replied on  Dec 10, 2012

A:

Please contact the hotel directly for availabilty and rates over the dates the Groupon rate is not available. I am sure the hotel can offer rates for the days in between.

Richard B.  from  Merchant  replied on  Dec 12, 2012

Q:

Is it possible to check out after 11am, at 4pm for instance? Is so, what's the additional charge? Thanks.

Patricia M.  asked on  Dec 12, 2012

A:

Our check out time is 11:00 AM, a late check out of 4 pm would be an additional nights charge at the best availalbe rate for the day.

Richard B.  from  Merchant  replied on  Dec 12, 2012

Q:

is it ok to check-in after 4pm? and i want to bring 2 additional people how much would it cost and where would i pay for them?

Talar A.  asked on  Dec 12, 2012

A:

The reservation is guaranteed for arrival until 3 am the evening of your stay. Additional guest are $10.00 each and can be charged to the room. Breakfast is an additional $15.95 ++ per guest.

Richard B.  from  Merchant  replied on  Dec 12, 2012

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