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Hilton Garden Inn Philadelphia Center City - Center City East

Stay at Hilton Garden Inn Philadelphia Center City

The Fine Print

  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable
  • Must be 21 or older to check in
  • Credit card required at check-in
  • 15.2% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 29 questions

Q:

I just purchased the deal. Am I formally booked at the hotel, or do I now need to contact the hotel with the groupon info?

Kristin H.  asked on  Dec 12, 2012

A:

You are confirmed through Groupon. There is no need to contact the hotel.

Richard B.  from  Merchant  replied on  Dec 12, 2012

Q:

I would like to register from the 30th-the 1st. Is this possible through groupon? I seems to only allow me one night at the rate.

Malik H.  asked on  Dec 10, 2012

A:

Unfortunatley the Groupon promotion is not available over New Years Eve.

Richard B.  from  Merchant  replied on  Dec 10, 2012

Q:

If I am not able to use the date selected, and I give at least 48hours notice, can I get a refund.?

Colin L.  asked on  Dec 10, 2012

A:

Please refer to the Rules and Regulations regarding this Groupon booking.

Richard B.  from  Merchant  replied on  Dec 10, 2012

A:

All reservations for this deal must be canceled 48 hours prior to your scheduled check-in date. If you cancel with less than 48 hours notice, you will not be able to refund this deal.

Amy S.  from  Self  replied on  Dec 10, 2012

Q:

I would like to purchase this for a gift. Can the date I book be changed without any problem by the reciever if that date does not work for them? Thank you

mary s.  asked on  Dec 10, 2012

A:

Please see the Groupon Rules and Regulations regarding this getaway.

Richard B.  from  Merchant  replied on  Dec 10, 2012

Q:

Can I use my hilton points in conjunction with this offer for additional discounts?

Casey W.  asked on  Dec 9, 2012

A:

No there are no additional discounts on this promotion. You will receive Hilton Honor points for the incidential charges for you stay.

Richard B.  from  Merchant  replied on  Dec 10, 2012

A:

This deal cannot be combined with other offers.

Amy S.  from  Self  replied on  Dec 10, 2012

Q:

How much it would cost to add 7 and 2 years old breakfast buffet?

kaori l.  asked on  Dec 9, 2012

A:

The charge is $7.95 plus tax and can be paid at the Tenth Floor Grill. We cannot add this cost to the room rate.

Richard B.  from  Merchant  replied on  Dec 10, 2012

Q:

I am trying to book this getaway. Clicked on 'Checking dates- this might take a few moments' but it has been 15 minutes, the circle just keeps going round and round, and the dates never appear. Why?

susan g.  asked on  Dec 9, 2012

A:

This may be a black out date or a sold out date. If the date is grayed out the date is no longer available.

Richard B.  from  Merchant  replied on  Dec 10, 2012

Q:

If I book now, but either need to change the dates, or cancel completely, can I get a refund?

Colin L.  asked on  Dec 9, 2012

A:

Please refer to the Groupon rules and regulations for this deal for an answer to your question.

Richard B.  from  Merchant  replied on  Dec 10, 2012

Q:

Is access to the pool, hottub and fitness center included in the quted room rate, or is there an addition fee for that?

Kristin H.  asked on  Dec 9, 2012

A:

There is no additional charge for access to the pool, hottub or fitness center.

Richard B.  from  Merchant  replied on  Dec 10, 2012

Q:

Hello. I have two questions: I understand that this offer includes a complimentary breakfast buffet for two. If my wife and I bring our 2 children, how much extra would it be if they join us for breakfast? Also, do you have a complimentary shuttle that services the Amrtrak station? Thank you.

David M.  asked on  Dec 6, 2012

A:

The offer does include breakfast for 2 adults. Cost for children 12 and under is $7.95 plus tax. 12 and above are full price at $15.95 plus tax. The hotel does not offer complimentary shuttle service .

Richard B.  from  Merchant  replied on  Dec 7, 2012

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