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Ho'olei at Grand Wailea - Wailea (Maui)

Three-Night Stay with Iao Valley Tour at Ho’olei at Grand Wailea in Maui, HI

The Fine Print

  • Book by 2/8/13 or promotional value expires
  • Must complete travel by 6/14/13
  • Not valid 2/15-2/23 or 3/11-4/5
  • Limit 3 per person, may buy 1 additional as a gift
  • Limit 3 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 90-day cancellation notice required or fee up to Groupon price applies
  • Must be 21 or older to check in
  • Credit card required at booking and check-in
  • 13.416% tax not included
  • See the rules that apply to all deals.

Questions and Answers 10 questions

Q:

I see that one complimentary lao Valley tour ticket for one adult from Polynesian Adventure Tours is included. Only ONE ticket?

Robin K.  asked on  Dec 23, 2012

A:

Yes, there is one ticket for the tour included with the promotion.

Chuck V.  from  Merchant  replied on  Dec 24, 2012

Q:

What kind of facilities can guests who purchase this Groupon access at the Grand Wailea? Does it include access to the pools, fitness center, activities, classes, and spa entry? If we go with 6 adults, would everyone have access?

Catherine C.  asked on  Dec 19, 2012

A:

Guests who purchase this Groupon have the same access to the Grand Wailea facilites as guests staying at the hotel itself - pools, fitness center, activities, classes, kids' camp, charging privileges, etc. All 6 adults have the same full access.

Chuck V.  from  Merchant  replied on  Dec 19, 2012

Q:

I have read the cancellation terms, and before I book, just want to make sure. If we have to cancel after the 90 day refund policy, would we still have a $2500 credit to the villas? If this deal isn't available again, would we be able to use the credit to stay at the Grand Wailea as well? It says it is fully transferable, but not sure exactly what that means. Thanks so much!

katie n.  asked on  Dec 18, 2012

A:

Sorry for the confusion. 90 cancellation notice is required for any rescheduling. Though you'll be able to reschedule, you may not be eligible for a refund. You can find more information on our Getaways refund policy Here. After the book by date (2/8/13) however you will be unable to reschedule your trip. If you have any further questions be sure to contact us at support@groupon.com

John  from  Groupon  replied on  Dec 18, 2012

Q:

If cancellation is needed after the 90 day refund period, will the amount paid be applied toward any future stay at the Grand Wailea?

katie n.  asked on  Dec 18, 2012

A:

Cancellation after the 90-day refund period will result in a loss of the amount paid. As mentioned in the Groupon Fine Print, we would also encourage all travelers to obtain independent travel insurance.

Chuck V.  from  Merchant  replied on  Dec 18, 2012

Q:

Hi, We have 6 adults and 4 children ( two 10 yr old, two 7 yr old). What is the extra cost for the two children? Can we get a 4 bedroom condo and pay the extra cost? what is that extra cost? What is the difference ocean view and deluxe ocean view? Is the condo larger also? thanks. What is the nearest international airport to get to Maui? Thanks.

Le N.  asked on  Dec 18, 2012

A:

The villas have a limit of 6 adults and 2 children - for a party of 10 you may want to look into getting a room at the Grand Wailea Resort for the additional guests (rates and availability will vary based on your requested dates of stay). Their reservations can be reached at 1-800-888-6100. The Deluxe Ocean View Villas are at a higher elevation on the property, and so offer more panoramic views of the ocean, compared to the Ocean View Villas. They are not larger than the Ocean View villas. The closest airport is the Kahlui Ariport (code OGG).

Chuck V.  from  Merchant  replied on  Dec 18, 2012

Q:

How much is this deal with 2 people?

Tonya S.  asked on  Dec 16, 2012

A:

Thank you for asking! The promotion rate does not change based on the number of guests - it is the same for 2 people or more (up to 6 adults and two young children allowed).

Chuck V.  from  Merchant  replied on  Dec 16, 2012

Q:

What is the difference between the deluxe ocean rooms and just the ocean view?

Brittney j.  asked on  Dec 15, 2012

A:

The Deluxe Ocean View Villas are at a higher elevation on the property, and so offer more panoramic views of the ocean, compared to the Ocean View Villas.

Chuck V.  from  Merchant  replied on  Dec 15, 2012

Q:

How can I confirm whether the Groupon deal can be used on certain travel dates BEFORE I purchase the Groupon? Thanks

Bill W.  asked on  Dec 13, 2012

A:

To confirm availability on certain dates before you purchase your Groupon, please contact the hotel directly at 808-856-2000.

Chuck V.  from  Merchant  replied on  Dec 13, 2012

Q:

Can I confirm the Groupon deal can be used on certain travel dates BEFORE I purchase it?

Bill W.  asked on  Dec 13, 2012

A:

Yes you can! Please contact the hotel at 808-856-2000 to confirm availability - we will input a tentative reservation to hold the space until you purchase your Groupon, provided it is on available dates.

Chuck V.  from  Merchant  replied on  Dec 13, 2012

Q:

Is this good for travel this December 26th ? Also how much to add 2 more days?

Jenna  asked on  Dec 11, 2012

A:

Yes, your Groupon will be valid for December 26th. You'll be able to combine a maximum of 3 Groupons in 1 stay.

John  from  Groupon  replied on  Dec 12, 2012

A:

Aloha from Maui! Yes, your Groupon is valid for these dates but the hotel is sold out. Please be sure to contact the hotel for availability at 808-856-2000.

Chuck V.  from  Merchant  replied on  Dec 12, 2012

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