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Hôtel de Glace - Quebec, QC

One-Night Stay with Breakfast and Two Welcome Drinks at Hôtel de Glace in Quebec City

The Fine Print

  • Must book by 2/8/13 or promotional value expires
  • Valid for travel 1/5/13-3/24/13
  • Not valid 2/1-2/2, 2/8-2/9, 2/15-2/16
  • Limit 1 per person, may buy 2 additional as gifts
  • Limit 1 per visit
  • Reservation required, subject to availability
  • 30-day cancellation notice required or fee up to Groupon price applies; extra $175 fee applies for rescheduling within 30 days
  • $25 rescheduling fee for 30+ days
  • Must be 18 or older to check in
  • Credit card required at booking
  • 15% tax not included
  • Groupon must be presented at check in
  • See the rules that apply to all deals.

Questions and Answers 35 questions

Q:

Is it possible to buy the voucher now and use it next season 2013-14? I would love to take my fiancee but I need time to save up for airfare and what not. Thanks

Brandon Z.  asked on  Dec 20, 2012

A:

Yes, but your voucher will not be a package anymore. The value of your voucher will be a credit that you can use to purchase an Ice Hotel Package for 2014!

Marie-Pier D.  from  Merchant  replied on  Dec 20, 2012

Q:

Hello, With this package, you are staying in the ice castle, not a regular hotel? So, just wondering about shower facilities and how close the washroom facilities will be from the room. Thanking you in advance Irene

H. I.  asked on  Dec 19, 2012

A:

Hi, We have a heated pavilion next to the Ice Hotel where you can find all the facilities. Shower, washroom, locker room, etc. Thank you!

Marie-Pier D.  from  Merchant  replied on  Dec 19, 2012

Q:

If there is only one person staying in the room, do I still pay the price that is listed for two?

Zikret H.  asked on  Dec 19, 2012

A:

Yes! At the Hotel de Glace, it is always double occupancy!

Marie-Pier D.  from  Merchant  replied on  Dec 19, 2012

Q:

Your answers to questions about bringing children are inconsistent. in one question, regarding two children ages 8 & 9, you state there is an additional charge of $109,50, but for another question regarding a child age 6 iyou answered that the additional charge is $62.17 and in another question about an 11 yr old child, you state that only 2 people maximum can be in the room. What is the correct answer to these questions about bringing children? Please clarify this, can children stay in the room with parents and what are the additional charges per child, please give rates if they differ by age. Please be specific. It takes 1-2 days to get a reply to the questions and it frustrating when you give inconsistent information in various questions.

Zikret H.  asked on  Dec 19, 2012

A:

Hi Zikret, There are many different answers because there are two possibilities for children. 1 - They can sleep in another bed in the same room as you. 2 - They can sleep in the same bed as you. 1 - If they sleep in an extra bed and they are 0 to 12 years old it is $109.50 per child, but it is always double occupancy so $219.00. 2 - If they sleep in the same bed with parents: 0-5 years = $35.00 6-12 years = $62.17 If children are 13 years and older, they must pay the adult price.

Marie-Pier D.  from  Merchant  replied on  Dec 19, 2012

Q:

What is the price for one person? Do you pay the same rate as for 2 persons? What are your rates for children age 11? Do you have availability on March 4?

Zikret H.  asked on  Dec 18, 2012

A:

Each Groupon is valid for 2 people. Maximum occupancy for the Groupon room is 2, you'll be unable to exceed this maximum.

John  from  Groupon  replied on  Dec 18, 2012

Q:

Can you upgrade for a room with a fireplace if it's available?

Jennifer S.  asked on  Dec 18, 2012

A:

Yes, upgrades may be available at booking or check-in for an additional cost.

John  from  Groupon  replied on  Dec 18, 2012

Q:

Hello MY NAME IS Doreen. i AM INTERESTED IN A TWO NIGHT STAY AROUND THE TIME OF WINTER CARNIVAL.

Doreen G.  asked on  Dec 17, 2012

A:

Check with our reservations team if we still have place during winter carnival! Thanks! 1 877 505-0423

Marie-Pier D.  from  Merchant  replied on  Dec 18, 2012

Q:

how far is this from the winter carnival? is it driving distance to other hotels?

Frank U.  asked on  Dec 18, 2012

A:

About 10 minutes by car!

Marie-Pier D.  from  Merchant  replied on  Dec 18, 2012

Q:

How long after I purchase this Groupon will I receive my Groupon number? Is it immediate, or do I have to wait until the deal ends in 3 days? I don't want to purchase it, then risk there not being any rooms available for my travel dates as I called and pre-reserving is not allowed. Thanks!

Kathy A.  asked on  Dec 17, 2012

A:

Fortunately, you can use most Groupons on the same day you purchase them. However, we do occasionally have to wait to provide the business with their complete list of purchasers, which can mean you won't be able to redeem right away. Please contact the business directly to check for the most up to date availability.

Amy S.  from  Self  replied on  Dec 17, 2012

Q:

Hi: What dates are still available for this deal? Rupesh.

rupesh s.  asked on  Dec 17, 2012

A:

Hi! Please call our reservations team : 1 877 505-0423

Marie-Pier D.  from  Merchant  replied on  Dec 17, 2012

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