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Hôtel de Glace - Valcartier, QC

One-Night Stay with Breakfast and Two Welcome Drinks at Hôtel de Glace in Quebec City

The Fine Print

  • Must book by 2/8/13 or promotional value expires
  • Valid for travel 1/5/13-3/24/13
  • Not valid 2/1-2/2, 2/8-2/9, 2/15-2/16
  • Limit 1 per person, may buy 2 additional as gifts
  • Limit 1 per visit
  • Reservation required, subject to availability
  • 30-day cancellation notice required or fee up to Groupon price applies; extra $175 fee applies for rescheduling within 30 days
  • $25 rescheduling fee for 30+ days
  • Must be 18 or older to check in
  • Credit card required at booking
  • 15% tax not included
  • Groupon must be presented at check in

Questions and Answers 35 questions

Q:

What would be the additional charge if you wanted to stay for 2 nights?

Glen V.  asked on  Dec 12, 2012

A:

Hi Glen, If is your first time at the Hotel de Glace, we don't recommend two night in row! But if you really really want to do it, please call our reservation team the know your options! Thanks!

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

Q:

Hi, I have 2 kids; 9 and 13. Is the $219.00 extra ($219 + $269)? Taxes included?

Fernando A.  asked on  Dec 12, 2012

A:

No, if you have a child who is 13 years old and more (adult rate) is better to buy one more Groupon! Thanks!

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

Q:

What would be the final price of the hotel stay? Is there any additional charges apart from Groupon and the 15% tax? Also do you'll have any on-site/nearby restaurants?

Dhruv D.  asked on  Dec 12, 2012

A:

Hi, There is no additional chages apart. You have to pay your Groupon and the 15% tax. There is additional chages if you want to make an upgrade! We have an on-site Café open until 8 P.M. but if you want to go somewhere else there is a lot of nice restaurant downtown Quebec City (10 minutes by taxi)!

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

Q:

is there not a shower at the hotel?

brett  asked on  Dec 12, 2012

A:

Yes, we have showers in the locker rooms (in the heated pavilion next to the Ice Hotel)!

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

Q:

It says occupancy 2 and then I see the question/response about havingg 2 children in the room with 2 adults - So, may a family of 4 use this groupon?

Marci I.  asked on  Dec 12, 2012

A:

No! It is only for 2! If you want to ad children with you in your room, you have to pay an extra ($). The extra depends on your children ages!

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

Q:

I am trying to call the reservation team to book a room the same night as another couple is booking a room and it is on a specific date. How can I be sure we will get the night before buying the groupon. I would have to buy the groupon and not be able to use it if we can not get that specific night.

Patrick B.  asked on  Dec 12, 2012

A:

Hi Patrick, Try to call again. Sometimes they have a lot of calls at the same time, but I'm sure you will be able to reach them soon! Thanks!

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

Q:

Is this price per room? And if so can three people stay in one room?

Kelsy N.  asked on  Dec 12, 2012

A:

The price is for two people for one room with one queen bed.

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

Q:

Is this Groupon for a room with or without decoration?

Julie G.  asked on  Dec 12, 2012

A:

Without!

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

Q:

Hi. What is your pet policy? Thanks

Holly R.  asked on  Dec 11, 2012

A:

Unfortunately no pet are allowed on site!

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

Q:

On your website, the description says "A room at the Hôtel de Glace including the Nordic sleeping bag for the night" but the Groupon does not mention the sleeping bag. Is it included in the offer?

Peg E.  asked on  Dec 11, 2012

A:

Hi Peg, Yes it is included!

Marie-Pier D.  from  Merchant  replied on  Dec 12, 2012

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