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Hôtel de Glace - Quebec City

C$339 for a One-Night Stay with Breakfast and Welcome Drinks at Hôtel de Glace in Charlesbourg, Quebec

The Fine Print

  • Must book by 12/7/12 or promotional value expires
  • Valid for travel 1/5/13-3/24/13
  • Not valid 2/1/13-2/2/13, 2/8/13-2/9/13, or 2/15/13-2/16/13
  • Limit 1 per person, may buy 2 additional as gifts
  • Limit 1 per visit
  • Reservation required, subject to availability
  • 30-day cancellation notice required or fee up to Groupon price applies; extra $175 fee applies for rescheduling within 30 days
  • Must be 18 or older to check in and consume alcohol
  • Credit card required at booking
  • 15% tax not included

Questions and Answers 94 questions

Commonly Asked Questions

Q:

Hi, I was looking for any friday and saturday in Jan-Mar, what dates are still available?

Roberta G.  asked on  Oct 9, 2012

A:

Please contact the business directly to check for the most up to date availability. They can be reached at (877) 505-0423. Thanks!

Amy S.  from  Self  replied on  Oct 9, 2012

A:

For the moment, there is only January 5th and January 12th no longer available in a standard room. But you can make an upgrade!

Marie-Pier D.  from  Merchant  replied on  Oct 9, 2012

More Questions and Answers

Q:

What Saturdays are available in March? What happens if we purchase the Groupon and there's no room available for the dates that we are available?

Waynne D.  asked on  Oct 18, 2012

A:

For specific availability questions contact them directly at (877) 505-0423. If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

Benjamin V.  from  Groupon  replied on  Oct 18, 2012

Q:

Hi, thanks for asking my previous questions! Can you please let me know if any Sunday-Monday (Jan 27-28) still available? Or, Friday-Saturday (Jan 25-26)?

Taha A.  asked on  Oct 17, 2012

A:

Jan 27-28 still available! Thanks!

Marie-Pier D.  from  Merchant  replied on  Oct 17, 2012

Q:

I have a few questions, if I may... 1. Does the hotel serve vegetarian-friendly food at the restaurant? 2. Is the night between Saturday January 26th and Sunday January 27th available? 3. How much does it cost if I want to cancel or schedule another date? 4. If I buy this Groupon, do I have to use it, or can I get a refund if circumstances are such that I'm not able to use it? Thank you.

Taha A.  asked on  Oct 17, 2012

A:

1. The Hôtel de Glace restaurant is a little café when you can find panini, salad, soup... so yes you can always find vegetarian food. 2. No 3-4 : You can consult our Reservation Policy on our website : http://www.hoteldeglace-canada.com/Fichiers/Reservation%20&%20Cancellation%20Policy.pdf Thanks!

Marie-Pier D.  from  Merchant  replied on  Oct 17, 2012

Q:

My husband has always wanted to do this and I would like to buy a Groupon for a Christmas present for us. He requires a CPAP to sleep. Would there be a plug available so he can use this? Also, has anyone ever complained about the rooms being claustrophobic? That makes me slightly concerned. Thanks, Laura

Laura A.  asked on  Oct 17, 2012

A:

Hi Laura, We have 2 rooms in the Ice Hotel where there is a plug for the CPAP of your husband. When booking it is very important to mention it. We don't have a lot of complained about being claustrophobic because there isa small hole in the ceiling of the room for air circulation. By cons, if you have a very big problem with being claustrophobic, I suggest you add a Sheraton backup room to your package when booking!

Marie-Pier D.  from  Merchant  replied on  Oct 17, 2012

Q:

Hello, I tried calling the reservation line to see if 2/14/13 still has availability but all lines were busy. Can you answer this question for me before I purchase this groupon THANKS!

Kara G.  asked on  Oct 17, 2012

A:

Hi Kara, 7 rooms left for the moment for Feb 14th! Thanks!

Marie-Pier D.  from  Merchant  replied on  Oct 17, 2012

Q:

Hi! I would like to know whether this discount option is still available for 26Jan. I need to know before I purchase the deal. :) Thanks, and looking forward to seeing you then!

Cathie K.  asked on  Oct 17, 2012

A:

It is not! I'm sorry!

Marie-Pier D.  from  Merchant  replied on  Oct 17, 2012

Q:

Do you have a room on Feb 13th, 14th?

Stephanie S.  asked on  Oct 17, 2012

A:

For the moment yes! But people are booking really fast!

Marie-Pier D.  from  Merchant  replied on  Oct 17, 2012

Q:

Do i need a second voucher if I want to bring my two kids? Age 3 & 15 Are Children allowed?

Jody M.  asked on  Oct 17, 2012

A:

Hi Jody, They are allowed but there is an extra cost for them! Call our reservations team to see the options you have! Thanks!

Marie-Pier D.  from  Merchant  replied on  Oct 17, 2012

Q:

Hello, Is Saturday January 19th Still aailable? Also, what is the difference between the regular rooms that the groupon covers and the theme rooms that seem to be available for an additional fee? Thanks !

Ricardo C.  asked on  Oct 17, 2012

A:

No! Not is a standard room! Regular room : The Hôtel de Glace room represents the original experience with its natural look. Intimate as an igloo, the regular rooms have one, two or three queen beds size to accommodate you. Theme suite : The Hôtel de Glace theme suites impress by their unique design and their particular atmosphere. The sculpture made of ice or snow as well as the artistic lightning offer a memorable night.

Marie-Pier D.  from  Merchant  replied on  Oct 17, 2012

Q:

I also forgot to ask, on the website, you mention that a room at Four Points by Sheraton Québec on the same night as your stay at the Hôtel de Glace is part of the regular reservations (to take care of the luggage, shower, etc.). Is this also inclded as part of the groupon? Thanks again!

Ricardo C.  asked on  Oct 17, 2012

A:

Hi Ricardo, No it is not included! Thanks!

Marie-Pier D.  from  Merchant  replied on  Oct 17, 2012

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