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All-Inclusive Getaway with Airfare - Cancun

Five-Night All-Inclusive Stay at Hotel Riu Palace Peninsula in Cancún with Roundtrip Airfare from Travel by Jen

The Fine Print

  • Book by 2/25/13 or promo value expires
  • Option 1 valid for travel 5/1, 5/26, 5/29, 6/5
  • Option 2 valid for travel 5/3, 5/17, 5/21, or 6/1
  • Option 3 valid for travel 5/3, 5/17, 5/25, or 6/1
  • Limit 1/person, +1 as a gift
  • Limit 1/visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • All cancellations subject to $100 fee
  • 46-day cancellation notice required or fee of 50% Groupon price applies; 30-day notice or fee up to 100% Groupon price applies
  • Airfare non-refundable once ticketed
  • Must be 18+ to check and stay
  • Credit card required at booking/check-in
  • Must use promo value in 1 visit
  • Not valid with reward points
  • $245 single supplement fee required for solo travelers

Questions and Answers 59 questions

Q:

is there a website we can go to that shows the flight schedules for May 1 from JFK Airport?

Stephanie J.  asked on  Feb 20, 2013

A:

No, unfortunately that information isn't available until you schedule your trip.

Marty S.  from  Groupon  replied on  Feb 21, 2013

Q:

DO I need a Passport?

Kelli  asked on  Feb 19, 2013

A:

Yes, a passport is required to travel outside the United States.

Marty S.  from  Groupon  replied on  Feb 20, 2013

Q:

Is this trip only available on fixed date? Can I schedule the trip in March?

yakun w.  asked on  Feb 18, 2013

A:

This trip is not available at this price for March. If you want a trip in March we can help you just call us 1-800-603-3178.

Jenny P.  from  Merchant  replied on  Feb 19, 2013

Q:

Can i purchase and if needed, cancel for a full refund?

feroz k.  asked on  Feb 19, 2013

A:

We only offer cancel for full refund for health reasons. if it is cancel for any reason it is only for 70 percent back. If you have more questions about the insurance please call 1-800-603-3178.

Jenny P.  from  Merchant  replied on  Feb 19, 2013

Q:

so, instead putting limit 2 people, you guys put +1 as a gift.. right?

Samra  asked on  Feb 18, 2013

A:

Groupon did correct. Sorry if it is confusing. This is per person based on two people so you will need to purchase two :)

Jenny P.  from  Merchant  replied on  Feb 18, 2013

Q:

If I wish to add a couple of days onto this, for example, go for 7 days instead of 5, is it possible to change it for longer, or are the dates non flexible?

Rachel D.  asked on  Feb 18, 2013

A:

You can add days but you would need to call us direct to do that. We can be reached at 1-800-603-3178

Jenny P.  from  Merchant  replied on  Feb 18, 2013

Q:

What is this mean •Limit 1/person, +1 as a gift????

Samra  asked on  Feb 18, 2013

A:

It means you can't buy 4 and go for 20 days. You can only buy 2 and go for 5 nights.

Jenny P.  from  Merchant  replied on  Feb 18, 2013

Q:

This deal is misleading as they said •Limit 1/person, +1 as a gift in the fine print. but the actual deal is 1,159 per person not for two people.

Samra  asked on  Feb 18, 2013

A:

I am sorry as we do not write the deals but it is a 5 star all - inclusive with airfare and tax in the upgraded adult only section w/Suite and jacuzzi. We have had many people buy and understand it is per person and it has the solo rate in the deal. I'm sorry it didn't work out for you.

Jenny P.  from  Merchant  replied on  Feb 18, 2013

Q:

Does option two (Flight from chicago) automatically default to including 2 people who plan to share everything- room, expenses, etc- or do I have to buy 2 separate groupons in order to include my husband?

Ainsley R.  asked on  Feb 18, 2013

A:

The groupon is per person based on two people so you would need to buy 2.

Jenny P.  from  Merchant  replied on  Feb 18, 2013

Q:

I have an 18 month old daughter. The room limit says two people - would it be ok to bring her or is that not allowed? Also, how many closed rooms are in the suite?

Sarah K M.  asked on  Feb 18, 2013

A:

This deal is for the Adult Only Section in which kids are not allowed. We can price you the other section if you like but you would need to call. 1-800-603-3178

Jenny P.  from  Merchant  replied on  Feb 18, 2013

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