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Moon Palace Cancun All-Inclusive Trip with Airfare - Cancún, Mexico

All-Inclusive Vacation at Moon Palace Cancun with Airfare

The Fine Print

  • Must book by 5/15/13 or promotional value expires
  • Must complete travel by 9/30/13
  • Limit 1 per person, may buy 2 additional as gifts
  • Limit 1 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 46-day cancellation notice required or fee of 50% Groupon price applies; 31-day notice or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Not valid with reward points
  • $789 fee to travel solo

Questions and Answers 107 questions

Q:

Is the airfare NON STOP flights out of JFK? We don't want to purchase if it has lay overs. Also, do we have any say in the time of our flights? Thanks

Christine B.  asked on  May 4, 2013

A:

It would depend on when you go. You could always pay to upgrade to non-stop flights. If you want to check a date before you purchase please feel free to call our agents 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 6, 2013

Q:

If two people want to travel together each person has to buy a groupon even though they would be staying in the same room?

Cecilia T.  asked on  May 4, 2013

A:

Yes the price is per person based on two people sharing a room. If you travel by yourself you need to pay a single fee. Hope that helps. If you need any other help or have some more questions before purchase please feel free to call our agents at 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 6, 2013

Q:

Could you please describe the purchase for two persons step by step and final price for two? Thanks.

Cookie C.  asked on  May 3, 2013

A:

This is super easy :) Pick where you are flying from pick the month you want to go, click purchase and buy two. The total price depends on where you are flying from. If you need more help we are available to help you Monday-Friday at 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 4, 2013

Q:

I don't see an answer to the question about how would you travel with kids if there is a maximum occupancy of two people per room? If two adults travel with one child, are two rooms needed?

Kevin P.  asked on  May 3, 2013

A:

There is not a maximum occupancy of two I'm not sure where or why it says that. You can travel with kids they would only pay for airfare is they are under 12. If they are under 2 and you don't want an airline seat they would be FREE :) You can also travel with triple occupancy as well. If you have any further questions before you purchase please call our travelbyjen agents Monday morning at 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 4, 2013

Q:

How does it work with booking the flight. Do I book it separate and tell them I have a groupon?

Sarah D.  asked on  May 4, 2013

A:

I'm not sure what you mean this includes a flight. You pick the correct groupon from your departure city and call us to book. We will take care of everything for you. If you have questions before you book or don't see your departure city please call us for help. 1-800-603-3178 we are closed for the weekend but will be available Monday Morning.

Jenny P.  from  Merchant  replied on  May 4, 2013

Q:

Can you purchase travel insurance with this groupon in case of inclement weather in Mexico?

Deborah O.  asked on  May 3, 2013

A:

Yes, you can add on trip protection when you redeem your Groupons.

Jenny P.  from  Merchant  replied on  May 3, 2013

Q:

Hello, I am considering buying 2 groupons for this resort, does the $1500 credit extend to each groupon purchased?

Craig W. T.  asked on  May 3, 2013

A:

The $1500 Resort Credit is per room. So if you purchased 2 Solo Traveler Options you would get 2 credits. If you're sharing the room, its one per room

Jenny P.  from  Merchant  replied on  May 3, 2013

Q:

So you say you can add kids but then only 2 people per room. So how wld you travel with kids? I am a single mom with 3 kids ages 13, 9 & 8 months.. how can I utilize this deal?

Joanne N.  asked on  May 3, 2013

A:

Kids are perfect for this resort! They have Rock Climbing wall, Surf simulator, amazing kids club etc....you would purchase two groupons and the 9 year old and 8 month old only pay a small fee. If you want us to price it for you before you book you can call us. 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 3, 2013

Q:

If I buy 2 of these packages for me and my boyfriend do we each get the $1500 as a total of $3000 or is it just one $1500 for the purchase of 2. Also how much is golf?

caitlin r.  asked on  May 3, 2013

A:

The credit is per room. You could use the credit for the gold if you want :)

Jenny P.  from  Merchant  replied on  May 3, 2013

Q:

Can you add kids onto the package?

christina k.  asked on  May 3, 2013

A:

Yes. There are reduced rates for kids 17 and under available.

Jenny P.  from  Merchant  replied on  May 3, 2013

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