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Moon Palace Cancun All-Inclusive Trip with Airfare - Cancún, Mexico

All-Inclusive Vacation at Moon Palace Cancun with Airfare

The Fine Print

  • Must book by 5/15/13 or promotional value expires
  • Must complete travel by 9/30/13
  • Limit 1 per person, may buy 2 additional as gifts
  • Limit 1 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 46-day cancellation notice required or fee of 50% Groupon price applies; 31-day notice or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Not valid with reward points
  • $789 fee to travel solo

Questions and Answers 107 questions

Q:

What does it mean by $1500 in resort credit?

Anna T.  asked on  May 3, 2013

A:

Palace Resorts includes a total of $1500 in resort credits to add value to your stay. You can use this for tours, including Swim with the Dolphins, Golf, spa treatments, private romantic dinners, upgraded wines, room upgrades and wedding packages. You can call us for more information if you need it at 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 3, 2013

Q:

What is the $1500 resort credit?

Brian T.  asked on  May 3, 2013

A:

Palace Resorts includes a total of $1500 in resort credits to add value to your stay. You can use this for tours, including Swim with the Dolphins, Golf, spa treatments, private romantic dinners, upgraded wines, room upgrades and wedding packages. You can call us for more information if you need to at 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 3, 2013

Q:

I have a family of four. Can I buy 4 of these deals, or would this not apply in that manner? Also, we live in Atlanta (ATL) but there are no departing flights from this major international airport. Can flights out of ATL be arranged using this deal, or would the Groupon be discounted since we can't use the airfare that's included?

Michelle W.  asked on  May 3, 2013

A:

We can price add on air from Atlanta. You can call us for the price difference at 1-800-603-3178 or for land only. You can purchase 4 Groupons to cover a family of four, however if you have kids 17 and under, the pricing is lower for the kids.

Jenny P.  from  Merchant  replied on  May 3, 2013

Q:

How will I know if my dates are available? 6/3-6/8 from Newark or JFK or Laguardia. I don't want to book if I can't go during my dates. Also what exactly does the $1500 resort credit go to? Finally, does this hotel accept/expect tips? Thanks!

Christine B.  asked on  May 3, 2013

A:

You can call us at 1-800-603-3178 to verify availability for specific dates prior to purchase. The $1500 resort credit is good for spa services, golf, tours, romantic dinners, room upgrades and more. There is a gratuity charge included in the total package price. Additional tipping is welcome, but at your discretion.

Jenny P.  from  Merchant  replied on  May 3, 2013

Q:

How do we buy this deal for family of 5, 2 adults and kids age 12,6&5?

jessica n.  asked on  May 3, 2013

A:

Very sorry, but there is a maximum occupancy of 2 people per room for this offer.

Brette V.  from  Groupon  replied on  May 3, 2013

Q:

Is the round trip airfair for two people?

Melanie S.  asked on  May 3, 2013

A:

For this offer, all of the options are priced per person and valid for a Travel with a Friend package. That means that you'll need two Groupons, one for each person. You can purchase your Groupons in the same transaction or individually (using different credit cards if you desire) but will share accommodations for the duration of the trip. If traveling solo, you'll need to pay an additional $789 fee. The Groupon does include airfare.

Brette V.  from  Groupon  replied on  May 3, 2013

Q:

Is this deal per person or for two?

Suzanne D.  asked on  May 3, 2013

A:

Thanks for the question! For this offer, all of the options are priced per person and valid for a Travel with a Friend package. That means that you'll need two Groupons, one for each person. You can purchase your Groupons in the same transaction or individually (using different credit cards if you desire) but will share accommodations for the duration of the trip. If traveling solo, you'll need to pay an additional $789 fee.

Brette V.  from  Groupon  replied on  May 3, 2013

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