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Moon Palace Cancun All-Inclusive Trip with Airfare - Cancun

All-Inclusive Vacation at Moon Palace Cancun with Airfare

The Fine Print

  • Must book by 5/15/13 or promotional value expires
  • Must complete travel by 9/30/13
  • Limit 1 per person, may buy 2 additional as gifts
  • Limit 1 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 46-day cancellation notice required or fee of 50% Groupon price applies; 31-day notice or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Not valid with reward points
  • $789 fee to travel solo
  • See the rules that apply to all deals.

Questions and Answers 107 questions

Q:

My sister is getting married next june and the bridal party would like to take her here for her bachelorette party, but we would want to go until next june (2014) would that work? we would buy them this month though.

Melissa S.  asked on  May 12, 2013

A:

We do have rates available, including group pricing for next year. You can call us at 1-800-603-3178 for more information.

Jenny P.  from  Merchant  replied on  May 13, 2013

Q:

Would there be different fee/charge flying from Sacramento Ca? Looking at the picture of the pool ara display I cant see if you have wheel chair access. Is your resort handicapped friendly? Are your honeymoon package tours handicapped friendly?

Nereyda L.  asked on  May 11, 2013

A:

You can fly out of Sacramento for a surcharge. You can call us for pricing at 1-80-603-3178. The resort does have rooms and facilities that are accessible (rooms are available on a request basis)

Jenny P.  from  Merchant  replied on  May 13, 2013

Q:

Hello, I wanted to see if its September 6th is available. I wanted to book a 5 day trip.

Elias L.  asked on  May 12, 2013

A:

I'm not sure where you are flying from but I'm sure its not a problem. If you want to make sure before you purchase please feel free to call us 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 13, 2013

Q:

The room description online allows 4 adults in these rooms- if we travel with another couple can we share a room at a lower cost or is that not allowed with this deal? Also, what would the surcharge be to fly out of Madison, WI instead of ORD?

Ashley R.  asked on  May 12, 2013

A:

As far as sharing a room with 4 adults you would only get one resort credit instead of two. You would not be saving enough to make it worth your time. I say go for it and take the two rooms as the credit is really amazing! Spa, Golf, Surf, go on tours etc.... with the credit! If you need more information please feel free to call on Monday. 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 13, 2013

Q:

Hello, I wanted to see if its September 6th is available. I wanted to book a 5 day trip. Also is there another airport departure option? I live in DC and would like to fly out from here

Elias L.  asked on  May 12, 2013

A:

Washington D.C Is not a problem it may just be a small surcharge. Please feel free to call our office Monday to price it. 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 13, 2013

Q:

I have a 15 year old we would like to take with us. is there an additional cost with a 15yo child? There would be a total of 3 of us going. Thank you

Gail G.  asked on  May 12, 2013

A:

Only kids 12 and under stay free a 15 year old has a small reduction If you would like to know the price before purchase please call TravelByJen.com Monday Morning at 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 13, 2013

Q:

Can My 14 year old stay for free? I will be purchasing 3 groupons, one me, my husband and my 19 year old son, what do I do with the 14 year old?

susan  asked on  May 11, 2013

A:

A 14 year old child has a slightly reduced rate but they are not free Only 12 and under stay free in the room with two paying adults. You may be better off getting two rooms or 4 groupons and using the extra space and resort credit. If you want to hear your options before you purchase please feel free to call TravelByJen.com Monday morning as they are the ones that are providing this sale. 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 13, 2013

Q:

Hi, I would like to use this groupon for 3 nights and 4 days. Can you guys accommodate the reduction in days accordingly with the price or is the 5 nights and 6 days unchangeable?

Han C.  asked on  May 11, 2013

A:

The price would be cheaper to stay for 3 nights. If you would like a price please call our office on Monday at 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 13, 2013

Q:

Hello. I would like to purchase two of these groupons, flying out from JFK in July. However, I myself need to fly back to Oregon (PDX) not JFK with my friend. Is this possible with this rate??

Amber D.  asked on  May 11, 2013

A:

We would have to do two one ways and there would be a surcharge. You may call the office Monday before you book and we will be more than happy to help you. 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 13, 2013

Q:

Is it possible to fly out of DCA, IAD or BWI during the month of August? If so would there be a fee?

Whitney C.  asked on  May 10, 2013

A:

Flying out of Washington D.C should not be a problem at all it should price the same as NY :) Please feel free to call Monday if you want to make sure of the price before you purchase. 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 11, 2013

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