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Moon Palace Cancun All-Inclusive Trip with Airfare - Cancún, Mexico

All-Inclusive Vacation at Moon Palace Cancun with Airfare

The Fine Print

  • Must book by 5/15/13 or promotional value expires
  • Must complete travel by 9/30/13
  • Limit 1 per person, may buy 2 additional as gifts
  • Limit 1 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 46-day cancellation notice required or fee of 50% Groupon price applies; 31-day notice or fee up to Groupon price applies
  • Must be 18 or older to check in
  • Not valid with reward points
  • $789 fee to travel solo
  • See the rules that apply to all deals.

Questions and Answers 107 questions

Q:

This is for the Moon Palace Cancune All-Inclusive resort. 2 questions: 1. IS the HONEYMOON Special still available? My fiance and i are getting married the week before! Would LOVE this opportunity. 2. After purchase how do we know flights will be available for dates/times we are looking etc. and if they're not what happens?

Neil  asked on  May 11, 2013

A:

Yes that is still available! You are more than welcome to call our agents on Monday to discuss the flights before you purchase. 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 11, 2013

Q:

can i leave august 29th and return September 3rd? (if thats the right amount of days) im just curious if you can do it over a holiday weekend spanning two different months.

Jessica H.  asked on  May 10, 2013

A:

I'm not sure were you are flying from we do have the resort available so we would just have to check the airfare :) If you want to call before you purchase to make sure that date is available please feel free to call Mon - Fri 9am -7om Eastern 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 11, 2013

Q:

Is this price for 2 people or 1, it is very confusing to understand separate solo charge, or stay with a friend. I am looking to travel with my boy friend and i need to know if i have to buy 1 group on or 2.

Maansi P.  asked on  May 10, 2013

A:

you need two groupons for two people :)

Jenny P.  from  Merchant  replied on  May 10, 2013

Q:

I did not see a flight out of Los Angeles or Fresno California, we would like to go week of July 8 is that available?

Lupe A.  asked on  May 10, 2013

A:

That is not a problem at all but you will have to call the office to price is from LAX. It will still be on sale we just need to price the add on from LAX. 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 10, 2013

Q:

Is this resort suitable for children ages 7 & 6 months? If so, do they pay full groupon price?

Ingrid B.  asked on  May 10, 2013

A:

This is a perfect resort for kids and babies :) 6 Months pay nothing age 7 is discounted. You can buy two and call to add on the child or call before you purchase :) 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 10, 2013

Q:

My husband and I would like to buy this groupon, do we need to buy two or just one since we are traveling together?

susan p.  asked on  May 10, 2013

A:

You would need to buy two as the rate is per person based on two people traveling :) If you have any further questions please feel free to call us 1-800-603-3178.

Jenny P.  from  Merchant  replied on  May 10, 2013

Q:

My fiance and I were thinking about using this for our honeymoon. Can we request the special honeymoon offer that they have for newly weds? Or is that special promo not valid if we book this groupon deal?

Reena P.  asked on  May 10, 2013

A:

We offer everything that moon palace offers! The honeymoon package in not a problem :) We can take care of everything for you :) Call our office if you need help. 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 10, 2013

Q:

Hi. My fiance and I are looking to get this for our honeymoon. Would we be able to purchase one of these and only add on the airfare for the 2nd person?

Sabeena M.  asked on  May 10, 2013

A:

No this is a per person price you would need to purchase two for two people :) This is an amazing honeymoon! Call us if you have any questions. 1-800-603-3178

Jenny P.  from  Merchant  replied on  May 10, 2013

Q:

I'm sorry but I am kind of confused. The price of the groupon is for one person and includes everything listed ($1500 credit, tickets, etc), now I would have to purchase 2 of the groupons in order for my husband and I to go together so then because we are buying 2 groupons, I just want to clarify and make sure that we are each getting a $1500 resort credit, tickets, etc. Is this correct? It would only seem correct because I would have to purchase 2 groupons so everything should be included twice, one for each person. Plus in the fine print it says limit one per visit? How is this correct if you need to purchase more than one to travel with your spouse??? Hope you can clarify. Thank you.

Stephanie A.  asked on  May 10, 2013

A:

Yes, you will need 2 Groupons to travel with your husband. You can read more about package structures here. This Groupon is for the Travel with a Friend package.

You will each receive the items listed under the "Included in all options" section the deal page. The limit of 1 Groupon per visit applies to each person individually, meaning you couldn't use two Groupon back to back to extend your stay.

Brette V.  from  Groupon  replied on  May 10, 2013

Q:

Im planning on going December 2013. How can we do that?

osmond g.  asked on  May 10, 2013

A:

Very sorry, but travel must be completed by 9/30/13. For the complete terms of the deal, please check the "Fine Print and Details" page. You can view this page by clicking on the Fine Print and Details tab located just below the picture on the deal page.

Brette V.  from  Groupon  replied on  May 10, 2013

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